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Error when closing Word 2007
I am getting the following error when I close Word.
My to options are to check online for a soultion, which never does anything or to close and restart the program. I usually just click on the X and close the window. The only thing that has changed are updates from MS. It has been like this for about 2 weeks. I have uninstalled and reinstalled Office with no change. I didn't know if I need to do a more indepth removal. If it seems that a better removal is needed please tell me how to do it. Problem signatu Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 12.0.4518.1014 Application Timestamp: 45428028 Fault Module Name: hpz3r4v2.dll Fault Module Version: 61.63.247.0 Fault Module Timestamp: 45949947 Exception Code: c0000005 Exception Offset: 00045a98 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: LCID: 1033 Brand: Office12Crash skulcid: 1033 |
#2
Posted to microsoft.public.word.docmanagement
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Error when closing Word 2007
The error message indicates a problem with your HP printer driver. Try
deleting and reinstalling the printer. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "J" wrote in message ... I am getting the following error when I close Word. My to options are to check online for a soultion, which never does anything or to close and restart the program. I usually just click on the X and close the window. The only thing that has changed are updates from MS. It has been like this for about 2 weeks. I have uninstalled and reinstalled Office with no change. I didn't know if I need to do a more indepth removal. If it seems that a better removal is needed please tell me how to do it. Problem signatu Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 12.0.4518.1014 Application Timestamp: 45428028 Fault Module Name: hpz3r4v2.dll Fault Module Version: 61.63.247.0 Fault Module Timestamp: 45949947 Exception Code: c0000005 Exception Offset: 00045a98 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: LCID: 1033 Brand: Office12Crash skulcid: 1033 |
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