[Ed]

This is a second request. Not sure the first one made it. I have windows xp
and do not have word. But I do have the program for reading word, etc. But
everytime I try to open a word document I get a message saying a dialogue box
is open and must be closed before I can open the document. what does this
mean and how can I fix it. I need detail help....I am new to this. thanks
ed

[JoAnn Paules [MVP]]

That means that there is something open that restricts Word viewer from
opening. I'd suggest rebooting your system then try opening that Word file
again.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




"ed" wrote in message
...
This is a second request. Not sure the first one made it. I have windows
xp
and do not have word. But I do have the program for reading word, etc.
But
everytime I try to open a word document I get a message saying a dialogue
box
is open and must be closed before I can open the document. what does this
mean and how can I fix it. I need detail help....I am new to this.
thanks
ed

[Ed]

I have rebooted the system a number of times and it doesn't make any
difference. I can't even open word documents transfered from my old
comoputor. That dialogue open box just keeps coming up. thanks ed

"JoAnn Paules [MVP]" wrote:

That means that there is something open that restricts Word viewer from
opening. I'd suggest rebooting your system then try opening that Word file
again.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




"ed" wrote in message
...
This is a second request. Not sure the first one made it. I have windows
xp
and do not have word. But I do have the program for reading word, etc.
But
everytime I try to open a word document I get a message saying a dialogue
box
is open and must be closed before I can open the document. what does this
mean and how can I fix it. I need detail help....I am new to this.
thanks
ed

[garfield-n-odie [MVP]]

If you are using Symantec/Norton AntiVirus, try disabling the Office
Plugin that comes with it, but do not disable Norton AutoProtect). See
http://support.microsoft.com/?kbid=329820 "How to use Office programs
with the Norton AntiVirus Office plug-in" for more information.

ed wrote:

This is a second request. Not sure the first one made it. I have windows xp
and do not have word. But I do have the program for reading word, etc. But
everytime I try to open a word document I get a message saying a dialogue box
is open and must be closed before I can open the document. what does this
mean and how can I fix it. I need detail help....I am new to this. thanks
ed