[Patrick]

I've gone through all of the troubleshooting steps for Word 2007 crashing.
I've gone into safe mode, opened without add-ins. Deleted the add-ins. Still
I have this problem. Whenever I open Word, its fine until I roll my cursor
over the document, then the program freezes. I have a Logitech MX 5000 Laser
keyboard-mouse combination. I've done everything that has been suggested by
the general forums, and honestly have no idea how to proceed. I've
reinstalled it many times, as well as used the diagnostic which says nothing
is wrong. What can I do to fix this?

[Graham Mayor]

Word 2007 does have some issues with some mouse drivers. See if there is a
later driver available for your mouse.
Worst case - try a different mouse and driver.
--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Patrick wrote:
I've gone through all of the troubleshooting steps for Word 2007
crashing. I've gone into safe mode, opened without add-ins. Deleted
the add-ins. Still I have this problem. Whenever I open Word, its
fine until I roll my cursor over the document, then the program
freezes. I have a Logitech MX 5000 Laser keyboard-mouse combination.
I've done everything that has been suggested by the general forums,
and honestly have no idea how to proceed. I've reinstalled it many
times, as well as used the diagnostic which says nothing is wrong.
What can I do to fix this?