[Chartsmalm]

This site doesn't allow paste in the message area - and, does not have any
means to attach.

The error message contains 16 lines of text. Far too much for me to try to
type accurately.
The opening line is "This error message can appear for several reasons."
The closing line is "More information about this error message online" [
with no link to an online URL]

There are 4 paragraphs that talk about Recovery, disk space, RAM, file locks
and attributes. None of the suggested problem sources are applicable to the
file or system.

The document was created in Word 2000. The user is using Word 2003. There
are 8, or more, other users using the same .doc with Word 2003, with no
problem.

The .doc is a form completion .doc, using the macros that change the "Enter"
key to "Tab" and then back to "Enter" upon closing the .doc. There is no
error message number.

The complaining user is using Windows XP pro on a Dell

If anyone has an idea as to why this would be occurring, please let me know.
I could send a JPEG of the error message if I have your e-mail address.

I've seen the rejection due to macros. This we adjust to moderate level
security so that they still get asked if it's okay - in order to block out
unknowns. But that is not the message that is coming up. The document is not
opening far enough to cause that error

Sure would appreciate a hand. I've warrantied this project and it is working
successfully at 22 locations, in 5 states. All of a sudden this strange
unlabeled error message.

HELP!!!