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Default this is odd behavior

I was sent several word docs by attachment... I couldn't open them via
Eudora w/o windows xp claiming there was some unspecified component
missing and telling me I needed to insert the CD to get the component.
However, when I went to the web and opened them via my browser
(firefox), they opened perfectly as Word Docs. HUH? Have you ever
heard of anything like that happening and if so, what was the problem?

TIA
 
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