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#1
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printing outside margin area
Suzanne, I did that, that's why I asked the question. The .exe just unpacks
the files, it does not install them and there is no setup/install file in the unpacked list. "Jim Weiler" wrote: The download from HP is a bunch of files with no install. What do I do with those files to get the fix to work. "Beth Melton" wrote: What is the printable area and what printer do you have? Go to File/Page Setup, make a modification to the margins and when prompted click the "Fix" command to determine this. If the bottom margin is 2.67" and you have an HP printer then this is a known bug. You can obtain an updated driver from the HP web site: http://www.hp.com/pond/ljbeta/index.html -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Pam Coleman" wrote in message news When I print a document which is set to the letter size default, it will tell me I have "one or more margins set outside the print area......., when I click on to continue, it prints and divides the pages, when I go back and print it again it prints ok, does anyone know what could be wrong, it does this with everything I print, word, outlook documents sent to me. Could removing and installing my printer help? Thanks, |
#2
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Hi, Jim. To install the unpacked files, click on Start | Control Panel
| Printers | Add Printer | Have Disk | browse to the folder where your unpacked files are located | OK. Jim Weiler wrote: Suzanne, I did that, that's why I asked the question. The .exe just unpacks the files, it does not install them and there is no setup/install file in the unpacked list. "Jim Weiler" wrote: The download from HP is a bunch of files with no install. What do I do with those files to get the fix to work. "Beth Melton" wrote: What is the printable area and what printer do you have? Go to File/Page Setup, make a modification to the margins and when prompted click the "Fix" command to determine this. If the bottom margin is 2.67" and you have an HP printer then this is a known bug. You can obtain an updated driver from the HP web site: http://www.hp.com/pond/ljbeta/index.html -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Pam Coleman" wrote in message news When I print a document which is set to the letter size default, it will tell me I have "one or more margins set outside the print area......., when I click on to continue, it prints and divides the pages, when I go back and print it again it prints ok, does anyone know what could be wrong, it does this with everything I print, word, outlook documents sent to me. Could removing and installing my printer help? Thanks, |
#3
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Unfortunately I don't have the 'have disk 'choice. The first dialog is local
or network, none of the rest have the driver location. Same problem with Windows 2000 printer driver install help - A new print driver downloaded from the Internet needs to be installed. It says double click add printer, select 'my computer'; but no such choice, just local/network etc. It's a network printer and the drivers are suposed to come from the server so maybe that's the problem. "garfield-n-odie" wrote: Hi, Jim. To install the unpacked files, click on Start | Control Panel | Printers | Add Printer | Have Disk | browse to the folder where your unpacked files are located | OK. Jim Weiler wrote: Suzanne, I did that, that's why I asked the question. The .exe just unpacks the files, it does not install them and there is no setup/install file in the unpacked list. "Jim Weiler" wrote: The download from HP is a bunch of files with no install. What do I do with those files to get the fix to work. "Beth Melton" wrote: What is the printable area and what printer do you have? Go to File/Page Setup, make a modification to the margins and when prompted click the "Fix" command to determine this. If the bottom margin is 2.67" and you have an HP printer then this is a known bug. You can obtain an updated driver from the HP web site: http://www.hp.com/pond/ljbeta/index.html -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Pam Coleman" wrote in message news When I print a document which is set to the letter size default, it will tell me I have "one or more margins set outside the print area......., when I click on to continue, it prints and divides the pages, when I go back and print it again it prints ok, does anyone know what could be wrong, it does this with everything I print, word, outlook documents sent to me. Could removing and installing my printer help? Thanks, |
#4
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Well, yes... choose local printer on that screen and click on the Next
button. Then choose lpt1: or whatever port the printer is connected to, and click on the Next button. Then click on Have Disk. Jim Weiler wrote: Unfortunately I don't have the 'have disk 'choice. The first dialog is local or network, none of the rest have the driver location. Same problem with Windows 2000 printer driver install help - A new print driver downloaded from the Internet needs to be installed. It says double click add printer, select 'my computer'; but no such choice, just local/network etc. It's a network printer and the drivers are suposed to come from the server so maybe that's the problem. "garfield-n-odie" wrote: Hi, Jim. To install the unpacked files, click on Start | Control Panel | Printers | Add Printer | Have Disk | browse to the folder where your unpacked files are located | OK. Jim Weiler wrote: Suzanne, I did that, that's why I asked the question. The .exe just unpacks the files, it does not install them and there is no setup/install file in the unpacked list. "Jim Weiler" wrote: The download from HP is a bunch of files with no install. What do I do with those files to get the fix to work. "Beth Melton" wrote: What is the printable area and what printer do you have? Go to File/Page Setup, make a modification to the margins and when prompted click the "Fix" command to determine this. If the bottom margin is 2.67" and you have an HP printer then this is a known bug. You can obtain an updated driver from the HP web site: http://www.hp.com/pond/ljbeta/index.html -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Pam Coleman" wrote in message news When I print a document which is set to the letter size default, it will tell me I have "one or more margins set outside the print area......., when I click on to continue, it prints and divides the pages, when I go back and print it again it prints ok, does anyone know what could be wrong, it does this with everything I print, word, outlook documents sent to me. Could removing and installing my printer help? Thanks, |
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