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Mail Merge
Recently the Insert Word Field drop-down menu has changed on all our
computers, 2000, XP and 2003. None will list mail merge fields (city, state, etc.), only bookmark fields. There are other options to get around this in XP and 2003, but I have yet to find any help for 2000. Right now my 2000 people are having to get help with their mailouts from employees that have XP or 2003. Anyone know what's going on? I'd like to know. |
#2
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Hi ?B?QnVnZ2lu?=,
Recently the Insert Word Field drop-down menu has changed on all our computers, 2000, XP and 2003. None will list mail merge fields (city, state, etc.), only bookmark fields. There are other options to get around this in XP and 2003, but I have yet to find any help for 2000. Right now my 2000 people are having to get help with their mailouts from employees that have XP or 2003. Anyone know what's going on? I've never, ever heard of anything like this, and I've been working with and supporting mail merge for over a decade, since Word 2.0. Therefore, my first thought is that you have some kind of (COM, .NET) Addin that's usurping Word's builtin functionality. If you hold down CTRL on one of the Word 2002 or 2003 machines, then set up a mail merge, do you still see the same behavior? (Note: Since you'll be in Safe Mode, with the installation defaults, the dropdown list won't appear, you'll need to pull it out of Tools/Customize/All commands.) Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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