for some reason the page display size is only showing 7"x9" even though all
my setting show that it is set at 8.5"x11". What would cause such a thing to
happen and what can I do to fix it.

I have tried repairing the problem and reinstalling the software. Do I need
to uninstall the software and then install it again. I have some templates I
had made that will come up with the correct display of 8.5"x11", but any new
documents only show 7"x9".....

Thanks for your help

If you're saying the page SIZE (File--Page setup) is 7 x 9, then just edit
your normal.dot file:
http://www.officearticles.com/word/a...osoft_word.htm
If there's other things wrong, you may want to rename your normal.dot. All
instructions at the link.
************
Anne Troy
www.OfficeArticles.com

"Adam" wrote in message
...
for some reason the page display size is only showing 7"x9" even though
all
my setting show that it is set at 8.5"x11". What would cause such a thing
to
happen and what can I do to fix it.

I have tried repairing the problem and reinstalling the software. Do I
need
to uninstall the software and then install it again. I have some
templates I
had made that will come up with the correct display of 8.5"x11", but any
new
documents only show 7"x9".....

Thanks for your help

"Adam" wrote:

for some reason the page display size is only showing 7"x9" even though
all my settings show that it is set at 8.5"x11". What would cause such a thing to happen and what can I do to fix it.
I have tried repairing the problem and reinstalling the software. Do I
need to uninstall the software and then install it again. I have some
templates I
had made that will come up with the correct display of 8.5"x11", but any
new
documents only show 7"x9".....

Anne Troy replied:
If you're saying the page SIZE (File--Page setup) is 7 x 9, then just edit
your normal.dot file:
http://www.officearticles.com/word/a...osoft_word.htm
If there's other things wrong, you may want to rename your normal.dot. All
instructions at the link.

I have this same problem. Re-naming the Normal template didn't help.
The program insists on displaying new blank documents as if they were
7" x 9", even though it prints them out correctly. This makes laying
out documents onscreen rather difficult. Does anyone else have any
suggestions?

Cheers,

Juan

"Adam" wrote:

for some reason the page display size is only showing 7"x9" even though
all my settings show that it is set at 8.5"x11". What would cause such a thing to happen and what can I do to fix it.
I have tried repairing the problem and reinstalling the software. Do I
need to uninstall the software and then install it again. I have some
templates I
had made that will come up with the correct display of 8.5"x11", but any
new
documents only show 7"x9".....

Anne Troy replied:
If you're saying the page SIZE (File--Page setup) is 7 x 9, then just edit
your normal.dot file:
http://www.officearticles.com/word/a...osoft_word.htm
If there's other things wrong, you may want to rename your normal.dot. All
instructions at the link.

I have this same problem. Re-naming the Normal template didn't help.
The program insists on displaying new blank documents as if they were
7" x 9", even though it prints them out correctly. This makes laying
out documents onscreen rather difficult. Does anyone else have any
suggestions?

Cheers,

Juan

Hi, Juanito. Here's what I would do. I would go to the mfr site and download
the proper printer driver for my combination printer and operating system,
and install it (you just never know, and this is EASY). If that doesn't
work, then you need to do ALL of the troubleshooting steps:
http://www.officearticles.com/word/s...osoft_word.htm
************
Anne Troy
www.OfficeArticles.com

wrote in message
oups.com...
"Adam" wrote:

for some reason the page display size is only showing 7"x9" even though
all my settings show that it is set at 8.5"x11". What would cause such
a thing to happen and what can I do to fix it.
I have tried repairing the problem and reinstalling the software. Do I
need to uninstall the software and then install it again. I have some
templates I
had made that will come up with the correct display of 8.5"x11", but
any
new
documents only show 7"x9".....

Anne Troy replied:
If you're saying the page SIZE (File--Page setup) is 7 x 9, then just
edit
your normal.dot file:
http://www.officearticles.com/word/a...osoft_word.htm
If there's other things wrong, you may want to rename your normal.dot.
All
instructions at the link.

I have this same problem. Re-naming the Normal template didn't help.
The program insists on displaying new blank documents as if they were
7" x 9", even though it prints them out correctly. This makes laying
out documents onscreen rather difficult. Does anyone else have any
suggestions?

Cheers,

Juan

Can you describe what you are seeing? If you are seeing that the ruler shows
7" x 9", then this represents just the document body area (inside the
margins).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

wrote in message
oups.com...
"Adam" wrote:

for some reason the page display size is only showing 7"x9" even
though
all my settings show that it is set at 8.5"x11". What would cause
such a thing to happen and what can I do to fix it.
I have tried repairing the problem and reinstalling the software. Do I
need to uninstall the software and then install it again. I have some
templates I
had made that will come up with the correct display of 8.5"x11", but
any
new
documents only show 7"x9".....

Anne Troy replied:
If you're saying the page SIZE (File--Page setup) is 7 x 9, then just
edit
your normal.dot file:

http://www.officearticles.com/word/a...osoft_word.htm
If there's other things wrong, you may want to rename your normal.dot.
All
instructions at the link.

I have this same problem. Re-naming the Normal template didn't help.
The program insists on displaying new blank documents as if they were
7" x 9", even though it prints them out correctly. This makes laying
out documents onscreen rather difficult. Does anyone else have any
suggestions?

Cheers,

Juan