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#1
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Files turn to zero-bytes
Using Office 2003, Win XP SP2. Tried to open files in Word and each one I
opened turned into a zero-byte file with no characters. Word erased most files in a directory that way. Has anyone seen similar behavior? |
#2
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One possible reason for the file size changing to 0 bytes is the
ExploreZip worm... see http://www.symantec.com/avcenter/ven...plore.zip.html . John Barnes wrote: Using Office 2003, Win XP SP2. Tried to open files in Word and each one I opened turned into a zero-byte file with no characters. Word erased most files in a directory that way. Has anyone seen similar behavior? |
#3
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Thanks for the suggestion. I downloaded the fix and ran it 2x, didn't find
worm. Any other ideas? Thanks. "garfield-n-odie" wrote: One possible reason for the file size changing to 0 bytes is the ExploreZip worm... see http://www.symantec.com/avcenter/ven...plore.zip.html . John Barnes wrote: Using Office 2003, Win XP SP2. Tried to open files in Word and each one I opened turned into a zero-byte file with no characters. Word erased most files in a directory that way. Has anyone seen similar behavior? |
#4
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Are the files on a local hard drive, a network share, or a floppy
disk? If it's a network share, the problem could be network-related, such as described in http://support.microsoft.com/?kbid=138014 (this particular article doesn't apply to WinXP though). If it's a floppy disk, then you shouldn't be opening Word files directly from a floppy, because doing so will probably corrupt the files or the floppy. Instead, copy the files to your hard drive and open the copies on the HD. John Barnes wrote: Thanks for the suggestion. I downloaded the fix and ran it 2x, didn't find worm. Any other ideas? Thanks. "garfield-n-odie" wrote: One possible reason for the file size changing to 0 bytes is the ExploreZip worm... see http://www.symantec.com/avcenter/ven...plore.zip.html . John Barnes wrote: Using Office 2003, Win XP SP2. Tried to open files in Word and each one I opened turned into a zero-byte file with no characters. Word erased most files in a directory that way. Has anyone seen similar behavior? |
#5
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Files are on hard drive, not on network or floppy. I checked today and the
number of zero byte files are spreading. "garfield-n-odie" wrote: Are the files on a local hard drive, a network share, or a floppy disk? If it's a network share, the problem could be network-related, such as described in http://support.microsoft.com/?kbid=138014 (this particular article doesn't apply to WinXP though). If it's a floppy disk, then you shouldn't be opening Word files directly from a floppy, because doing so will probably corrupt the files or the floppy. Instead, copy the files to your hard drive and open the copies on the HD. John Barnes wrote: Thanks for the suggestion. I downloaded the fix and ran it 2x, didn't find worm. Any other ideas? Thanks. "garfield-n-odie" wrote: One possible reason for the file size changing to 0 bytes is the ExploreZip worm... see http://www.symantec.com/avcenter/ven...plore.zip.html . John Barnes wrote: Using Office 2003, Win XP SP2. Tried to open files in Word and each one I opened turned into a zero-byte file with no characters. Word erased most files in a directory that way. Has anyone seen similar behavior? |
#6
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I honestly don't know what's going on, but you're the second
person to report this in as many days. This was a common question a few years ago when the ExploreZip worm was released. All of the antivirus programs recognize this worm now, so it hasn't been a problem in more recent times. John Barnes wrote: Files are on hard drive, not on network or floppy. I checked today and the number of zero byte files are spreading. "garfield-n-odie" wrote: Are the files on a local hard drive, a network share, or a floppy disk? If it's a network share, the problem could be network-related, such as described in http://support.microsoft.com/?kbid=138014 (this particular article doesn't apply to WinXP though). If it's a floppy disk, then you shouldn't be opening Word files directly from a floppy, because doing so will probably corrupt the files or the floppy. Instead, copy the files to your hard drive and open the copies on the HD. John Barnes wrote: Thanks for the suggestion. I downloaded the fix and ran it 2x, didn't find worm. Any other ideas? Thanks. "garfield-n-odie" wrote: One possible reason for the file size changing to 0 bytes is the ExploreZip worm... see http://www.symantec.com/avcenter/ven...plore.zip.html . John Barnes wrote: Using Office 2003, Win XP SP2. Tried to open files in Word and each one I opened turned into a zero-byte file with no characters. Word erased most files in a directory that way. Has anyone seen similar behavior? |
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