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#1
Posted to microsoft.public.softwareupdatesvcs,microsoft.public.windowsnt.print,microsoft.public.windowsupdate,microsoft.public.word.pagelayout
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Word Portrait/Landscape Issue after Patch
We have had several people complain that they are no longer able to print a
Word document in the Landscape format for the past week. This is evidently related to the recent patches that were released by Microsoft. That is the only thing that we can think of. The only way to print a document in Landscape format is to go into the page setup and set it there. If you simply try to print a document and select landscape from within the print options it comes out portrait. I never really thought much about it either way but our secrataries here are going nuts so it is not just a single user thing. Any Ideas? Thanks, Fred |
#2
Posted to microsoft.public.softwareupdatesvcs,microsoft.public.windowsnt.print,microsoft.public.windowsupdate,microsoft.public.word.pagelayout
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Word Portrait/Landscape Issue after Patch
Hi Fred
The only way to print a document in Landscape format is to go into the page setup and set it there. So we know that Word is working OK. If you simply try to print a document and select landscape from within the print options it comes out portrait. So it sounds like the problem is with the printer driver. I'd suggest downloading the latest printer driver for your version of Windows from the manufacturer's web site to see if that makes a difference. Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Fred Yarbrough" wrote in message ... We have had several people complain that they are no longer able to print a Word document in the Landscape format for the past week. This is evidently related to the recent patches that were released by Microsoft. That is the only thing that we can think of. The only way to print a document in Landscape format is to go into the page setup and set it there. If you simply try to print a document and select landscape from within the print options it comes out portrait. I never really thought much about it either way but our secrataries here are going nuts so it is not just a single user thing. Any Ideas? Thanks, Fred |
#3
Posted to microsoft.public.softwareupdatesvcs,microsoft.public.windowsnt.print,microsoft.public.windowsupdate,microsoft.public.word.pagelayout
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Word Portrait/Landscape Issue after Patch
This happens on various types of printers (HP, Dell, etc.) so I don't think
that it is a driver issue. That was one of our first thoughts but this across this many types and models of printers seems unlikley. Thanks for your input. Fred "Shauna Kelly" wrote in message ... Hi Fred The only way to print a document in Landscape format is to go into the page setup and set it there. So we know that Word is working OK. If you simply try to print a document and select landscape from within the print options it comes out portrait. So it sounds like the problem is with the printer driver. I'd suggest downloading the latest printer driver for your version of Windows from the manufacturer's web site to see if that makes a difference. Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Fred Yarbrough" wrote in message ... We have had several people complain that they are no longer able to a Word document in the Landscape format for the past week. This is evidently related to the recent patches that were released by Microsoft. That is the only thing that we can think of. The only way to print a document in Landscape format is to go into the page setup and set it there. If you simply try to print a document and select landscape from within the print options it comes out portrait. I never really thought much about it either way but our secrataries here are going nuts so it is not just a single user thing. Any Ideas? Thanks, Fred |
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