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#1
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Using all office apps, long response for "Save As" function.
I have Office 2003 Std. All 3 apps take too long to save a new or updated
version of a doc/xls/pps, etc. After I click on "Save As" everything seems to freeze or stop, sometimes for over a minute, frequently it never unfreezes. I cannot tell a pattern, but it has gotten worse over the last 2 weeks. I have a new laptop with plenty of RAM and hard drive space. When I check the Windows Task Manager, the System Idle Process will be at 98% or more...no activity for the app. I'm not sure where to look for help as I have downloaded all updates for Office and my OS, XP Home. |
#2
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Using all office apps, long response for "Save As" function.
This is usually cause because you're using Norton antivirus and the
Office plug in gets in the way. You can disable the office plugin without issue to speed up the process. Dian D. Chapman Technical Consultant, Microsoft MVP MOS Certified, Editor/TechTrax Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Tue, 31 Oct 2006 09:24:02 -0800, JackM48 wrote: I have Office 2003 Std. All 3 apps take too long to save a new or updated version of a doc/xls/pps, etc. After I click on "Save As" everything seems to freeze or stop, sometimes for over a minute, frequently it never unfreezes. I cannot tell a pattern, but it has gotten worse over the last 2 weeks. I have a new laptop with plenty of RAM and hard drive space. When I check the Windows Task Manager, the System Idle Process will be at 98% or more...no activity for the app. I'm not sure where to look for help as I have downloaded all updates for Office and my OS, XP Home. |
#3
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Using all office apps, long response for "Save As" function.
Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped drives that are not currently available. JackM48 wrote: I have Office 2003 Std. All 3 apps take too long to save a new or updated version of a doc/xls/pps, etc. After I click on "Save As" everything seems to freeze or stop, sometimes for over a minute, frequently it never unfreezes. I cannot tell a pattern, but it has gotten worse over the last 2 weeks. I have a new laptop with plenty of RAM and hard drive space. When I check the Windows Task Manager, the System Idle Process will be at 98% or more...no activity for the app. I'm not sure where to look for help as I have downloaded all updates for Office and my OS, XP Home. |
#4
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Using all office apps, long response for "Save As" function.
Thank you for your reply, but I need some clarification. I am using Panda AV
and I cannot find anywhere to disable a "Plugin". Can you give me an idea of where to look? I appreciate the links you included, I may order one of the books referenced. JackM48 "Dian D. Chapman, MVP" wrote: This is usually cause because you're using Norton antivirus and the Office plug in gets in the way. You can disable the office plugin without issue to speed up the process. Dian D. Chapman Technical Consultant, Microsoft MVP MOS Certified, Editor/TechTrax Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Tue, 31 Oct 2006 09:24:02 -0800, JackM48 wrote: I have Office 2003 Std. All 3 apps take too long to save a new or updated version of a doc/xls/pps, etc. After I click on "Save As" everything seems to freeze or stop, sometimes for over a minute, frequently it never unfreezes. I cannot tell a pattern, but it has gotten worse over the last 2 weeks. I have a new laptop with plenty of RAM and hard drive space. When I check the Windows Task Manager, the System Idle Process will be at 98% or more...no activity for the app. I'm not sure where to look for help as I have downloaded all updates for Office and my OS, XP Home. |
#5
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Using all office apps, long response for "Save As" function.
Very sorry, but I'm not familiar with that software. So I can only
suggest that you nose around within the options to see if there is an option that mentions "all documents" or some such reference. But, as suggested, also check to see if you're mapped to unnecessary network drives. That would cause your laptop to "hunt" for connections that aren't currently there, which would be another common reason for such a delay...particularly with laptops that are often setup to connect to office networks when logged in. Good luck! Dian ~ On Tue, 31 Oct 2006 13:27:01 -0800, JackM48 wrote: Thank you for your reply, but I need some clarification. I am using Panda AV and I cannot find anywhere to disable a "Plugin". Can you give me an idea of where to look? I appreciate the links you included, I may order one of the books referenced. JackM48 "Dian D. Chapman, MVP" wrote: This is usually cause because you're using Norton antivirus and the Office plug in gets in the way. You can disable the office plugin without issue to speed up the process. Dian D. Chapman Technical Consultant, Microsoft MVP MOS Certified, Editor/TechTrax Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Tue, 31 Oct 2006 09:24:02 -0800, JackM48 wrote: I have Office 2003 Std. All 3 apps take too long to save a new or updated version of a doc/xls/pps, etc. After I click on "Save As" everything seems to freeze or stop, sometimes for over a minute, frequently it never unfreezes. I cannot tell a pattern, but it has gotten worse over the last 2 weeks. I have a new laptop with plenty of RAM and hard drive space. When I check the Windows Task Manager, the System Idle Process will be at 98% or more...no activity for the app. I'm not sure where to look for help as I have downloaded all updates for Office and my OS, XP Home. |
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