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#1
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Document Manager Encrypted Files
This morning my MS Word 2003 and Outlook 2003 started something new. When I
try to open a file or attach a file in Outlook under "Files of type:" I get Document Manager Encrypted Files. When I click the down arrow the only other option is "All files". When I try to attach any file to an email I get a pop-up window that reads; Enter a pass-phrase to decrypt 'file-name' encrypted by ". This happens with any file that I try to attach. If I click cancel then it corrupts the file. However I can open Window Explorer and drag a file to the email and it attaches without problem. I have checked the folder options and the folders are NOT set to encrypt nor are the files set to encrypt. I makes no difference when the file was created nor which folder I get the file from. Any help? I tried a restore but for some reason I cannot restore to any date. |
#2
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Document Manager Encrypted Files
Did this problem begin after you installed HP Credential Manager? If
yes, then uninstall HP Credential Manager from Start | Control Panel | Add or Remove Programs. Tom Stepanski wrote: This morning my MS Word 2003 and Outlook 2003 started something new. When I try to open a file or attach a file in Outlook under "Files of type:" I get Document Manager Encrypted Files. When I click the down arrow the only other option is "All files". When I try to attach any file to an email I get a pop-up window that reads; Enter a pass-phrase to decrypt 'file-name' encrypted by ". This happens with any file that I try to attach. If I click cancel then it corrupts the file. However I can open Window Explorer and drag a file to the email and it attaches without problem. I have checked the folder options and the folders are NOT set to encrypt nor are the files set to encrypt. I makes no difference when the file was created nor which folder I get the file from. Any help? I tried a restore but for some reason I cannot restore to any date. |
#3
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Document Manager Encrypted Files
I have had that on my laptop since Jan of 06 but I have never turned it on
nor logged into it. I will uninstall it and see what happens. I switched my Outlook from using Word and I do not get that problem with the pass phrase but I loose all my Macros. thanks "Tom Stepanski" wrote: This morning my MS Word 2003 and Outlook 2003 started something new. When I try to open a file or attach a file in Outlook under "Files of type:" I get Document Manager Encrypted Files. When I click the down arrow the only other option is "All files". When I try to attach any file to an email I get a pop-up window that reads; Enter a pass-phrase to decrypt 'file-name' encrypted by ". This happens with any file that I try to attach. If I click cancel then it corrupts the file. However I can open Window Explorer and drag a file to the email and it attaches without problem. I have checked the folder options and the folders are NOT set to encrypt nor are the files set to encrypt. I makes no difference when the file was created nor which folder I get the file from. Any help? I tried a restore but for some reason I cannot restore to any date. |
#4
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Document Manager Encrypted Files
Thank you, this worked and now everything is working like it was.
"Tom Stepanski" wrote: This morning my MS Word 2003 and Outlook 2003 started something new. When I try to open a file or attach a file in Outlook under "Files of type:" I get Document Manager Encrypted Files. When I click the down arrow the only other option is "All files". When I try to attach any file to an email I get a pop-up window that reads; Enter a pass-phrase to decrypt 'file-name' encrypted by ". This happens with any file that I try to attach. If I click cancel then it corrupts the file. However I can open Window Explorer and drag a file to the email and it attaches without problem. I have checked the folder options and the folders are NOT set to encrypt nor are the files set to encrypt. I makes no difference when the file was created nor which folder I get the file from. Any help? I tried a restore but for some reason I cannot restore to any date. |
#5
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Document Manager Encrypted Files
Good to hear. Thanks for the feedback.
Tom Stepanski wrote: Thank you, this worked and now everything is working like it was. "Tom Stepanski" wrote: This morning my MS Word 2003 and Outlook 2003 started something new. When I try to open a file or attach a file in Outlook under "Files of type:" I get Document Manager Encrypted Files. When I click the down arrow the only other option is "All files". When I try to attach any file to an email I get a pop-up window that reads; Enter a pass-phrase to decrypt 'file-name' encrypted by ". This happens with any file that I try to attach. If I click cancel then it corrupts the file. However I can open Window Explorer and drag a file to the email and it attaches without problem. I have checked the folder options and the folders are NOT set to encrypt nor are the files set to encrypt. I makes no difference when the file was created nor which folder I get the file from. Any help? I tried a restore but for some reason I cannot restore to any date. |
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