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#1
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Problem with Word 2000 SR-1
I've recently been getting an error message/program termination every time I
try to use Word 2000 SR-1 (OS Windows XP). It ran for I don't know how many mothys without any problems, but now... Every time I try to work in Word, when I try to save or use anything in the task bar, I get the error message "Microsoft Word for Windows has encountered a problem and needs to close". I've uninstalled and reinstalled Word (repeatedly). I also tried the suggestions on this website: http://support.microsoft.com/default...b;en-us;326510 The compatibility suggestion did not work, and when I searched for Normal.dot (per the second suggestion), there were no hits from the search. If anyone has suggestions of what I could try next, I would really really appreciate it...I was in the middle of a major project for school, and now I'm stuck!! |
#2
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Problem with Word 2000 SR-1
See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
You can find the folder where your Normal.dot template should be by starting Word, clicking on Tools | Options | File Locations, and noting the folder designated for "User Templates". Your search didn't find the file probably because you forgot to enable display of hidden files in My Computer or Windows Explorer by clicking on Tools | Folder Options | View | check the radio button for "Show hidden files and folders" | OK. PullingOutMyHair wrote: I've recently been getting an error message/program termination every time I try to use Word 2000 SR-1 (OS Windows XP). It ran for I don't know how many mothys without any problems, but now... Every time I try to work in Word, when I try to save or use anything in the task bar, I get the error message "Microsoft Word for Windows has encountered a problem and needs to close". I've uninstalled and reinstalled Word (repeatedly). I also tried the suggestions on this website: http://support.microsoft.com/default...b;en-us;326510 The compatibility suggestion did not work, and when I searched for Normal.dot (per the second suggestion), there were no hits from the search. If anyone has suggestions of what I could try next, I would really really appreciate it...I was in the middle of a major project for school, and now I'm stuck!! |
#3
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Problem with Word 2000 SR-1
Thank you!!!
"garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . You can find the folder where your Normal.dot template should be by starting Word, clicking on Tools | Options | File Locations, and noting the folder designated for "User Templates". Your search didn't find the file probably because you forgot to enable display of hidden files in My Computer or Windows Explorer by clicking on Tools | Folder Options | View | check the radio button for "Show hidden files and folders" | OK. PullingOutMyHair wrote: I've recently been getting an error message/program termination every time I try to use Word 2000 SR-1 (OS Windows XP). It ran for I don't know how many mothys without any problems, but now... Every time I try to work in Word, when I try to save or use anything in the task bar, I get the error message "Microsoft Word for Windows has encountered a problem and needs to close". I've uninstalled and reinstalled Word (repeatedly). I also tried the suggestions on this website: http://support.microsoft.com/default...b;en-us;326510 The compatibility suggestion did not work, and when I searched for Normal.dot (per the second suggestion), there were no hits from the search. If anyone has suggestions of what I could try next, I would really really appreciate it...I was in the middle of a major project for school, and now I'm stuck!! |
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