[Michael]

Hello.

For some reason, Word is opening an extra Word window when I click on a
document to open it. Specifically: Word is not yet open at all, I click on a
Word document, and the document itself comes up but also another Word window.

Thanks in advance for any suggestions on this problem

[Patrick Schmid [MVP]]

Is that other Word window usable? Like can you click on it and open a
document in it?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
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***
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"Michael" wrote in message
:

Hello.

For some reason, Word is opening an extra Word window when I click on a
document to open it. Specifically: Word is not yet open at all, I click on a
Word document, and the document itself comes up but also another Word window.

Thanks in advance for any suggestions on this problem

[Michael]

Hello,

Yes, the other window is simply a blank page, but I could work inside it.

I normally have the Word window reduced in size a bit at the top (so I can
use a program called Trados, which needs its own window at the top of the
screen). When I click on a Word document, the blank window of Word comes up
with the proper sizing and position, the document comes up in a Word window
with the proper size but pushed upwards towards the top.

Strange behavior - I never had that with the prior versions of Word before
(and I've been using Word in various incarnations since Microsoft first came
out with it).



"Patrick Schmid [MVP]" wrote:

Is that other Word window usable? Like can you click on it and open a
document in it?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael" wrote in message
:

Hello.

For some reason, Word is opening an extra Word window when I click on a
document to open it. Specifically: Word is not yet open at all, I click on a
Word document, and the document itself comes up but also another Word window.

Thanks in advance for any suggestions on this problem

[Patrick Schmid [MVP]]

For testing purposes, can you find the file Normal.dotm and rename it to
something else while Word is closed and then try again?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
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"Michael" wrote in message
:

Hello,

Yes, the other window is simply a blank page, but I could work inside it.

I normally have the Word window reduced in size a bit at the top (so I can
use a program called Trados, which needs its own window at the top of the
screen). When I click on a Word document, the blank window of Word comes up
with the proper sizing and position, the document comes up in a Word window
with the proper size but pushed upwards towards the top.

Strange behavior - I never had that with the prior versions of Word before
(and I've been using Word in various incarnations since Microsoft first came
out with it).



"Patrick Schmid [MVP]" wrote:

Is that other Word window usable? Like can you click on it and open a
document in it?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael" wrote in message
:

Hello.

For some reason, Word is opening an extra Word window when I click on a
document to open it. Specifically: Word is not yet open at all, I click on a
Word document, and the document itself comes up but also another Word window.

Thanks in advance for any suggestions on this problem

[Michael]

I found normal.dotm (in "Templates") and renamed it.

The same behavior persists, other than the fact that the windows now both
opened in the middle of the screen.

"Patrick Schmid [MVP]" wrote:

For testing purposes, can you find the file Normal.dotm and rename it to
something else while Word is closed and then try again?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
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"Michael" wrote in message
:

Hello,

Yes, the other window is simply a blank page, but I could work inside it.

I normally have the Word window reduced in size a bit at the top (so I can
use a program called Trados, which needs its own window at the top of the
screen). When I click on a Word document, the blank window of Word comes up
with the proper sizing and position, the document comes up in a Word window
with the proper size but pushed upwards towards the top.

Strange behavior - I never had that with the prior versions of Word before
(and I've been using Word in various incarnations since Microsoft first came
out with it).



"Patrick Schmid [MVP]" wrote:

Is that other Word window usable? Like can you click on it and open a
document in it?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael" wrote in message
:

Hello.

For some reason, Word is opening an extra Word window when I click on a
document to open it. Specifically: Word is not yet open at all, I click on a
Word document, and the document itself comes up but also another Word window.

Thanks in advance for any suggestions on this problem

[Michael]

Added information:

I have Windows XP SP2 (German version) and Word 2007 (German version). I
also have Office 2003 installed, and Word 2007 is stand alone.

I noticed that normal.dot (for Word 2003) was in the German location for
templates ("Vorlagen"), but normal.dotm (for Word 2007) was in "templates" in
English.

[Patrick Schmid [MVP]]

When you open Word directly, this doesn't happen?
Does it happen when you switch off your virus scanner?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
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"Michael" wrote in message
:

I found normal.dotm (in "Templates") and renamed it.

The same behavior persists, other than the fact that the windows now both
opened in the middle of the screen.

"Patrick Schmid [MVP]" wrote:

For testing purposes, can you find the file Normal.dotm and rename it to
something else while Word is closed and then try again?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael" wrote in message
:

Hello,

Yes, the other window is simply a blank page, but I could work inside it.

I normally have the Word window reduced in size a bit at the top (so I can
use a program called Trados, which needs its own window at the top of the
screen). When I click on a Word document, the blank window of Word comes up
with the proper sizing and position, the document comes up in a Word window
with the proper size but pushed upwards towards the top.

Strange behavior - I never had that with the prior versions of Word before
(and I've been using Word in various incarnations since Microsoft first came
out with it).



"Patrick Schmid [MVP]" wrote:

Is that other Word window usable? Like can you click on it and open a
document in it?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael" wrote in message
:

Hello.

For some reason, Word is opening an extra Word window when I click on a
document to open it. Specifically: Word is not yet open at all, I click on a
Word document, and the document itself comes up but also another Word window.

Thanks in advance for any suggestions on this problem

[Michael]

This DOESN'T happen when I open Word directly (i.e. simply click on the Word
program symbol).

This does happen with my virus scanner (Norton) turned off (in other words:
the same thing happens as when it's turned on, no difference).

[Patrick Schmid [MVP]]

If you right-click a file and pick Open out of the context menu, does it
happen then?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
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"Michael" wrote in message
:

This DOESN'T happen when I open Word directly (i.e. simply click on the Word
program symbol).

This does happen with my virus scanner (Norton) turned off (in other words:
the same thing happens as when it's turned on, no difference).

[Beth Melton]

If you use Norton then in Norton Options, in the Miscellaneous section, turn
off Enable Office Plug-in. This isn't disabled if you turn Norton off.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael" wrote in message
...
This DOESN'T happen when I open Word directly (i.e. simply click on the
Word
program symbol).

This does happen with my virus scanner (Norton) turned off (in other
words:
the same thing happens as when it's turned on, no difference).

[Michael]

Yes, it also happens when I right-click and then "open with" ...

I'm starting to think, though, that this problem may be associated with the
new version of Trados (2007) that I have integrated as an add-on. Otherwise,
I haven't really done anything to Word to make it behave this way (I just
bought it and installed it).

"Patrick Schmid [MVP]" wrote:

If you right-click a file and pick Open out of the context menu, does it
happen then?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael" wrote in message
:

This DOESN'T happen when I open Word directly (i.e. simply click on the Word
program symbol).

This does happen with my virus scanner (Norton) turned off (in other words:
the same thing happens as when it's turned on, no difference).

[Patrick Schmid [MVP]]

What happens when you turn off this add-in?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael" wrote in message
:

Yes, it also happens when I right-click and then "open with" ...

I'm starting to think, though, that this problem may be associated with the
new version of Trados (2007) that I have integrated as an add-on. Otherwise,
I haven't really done anything to Word to make it behave this way (I just
bought it and installed it).

"Patrick Schmid [MVP]" wrote:

If you right-click a file and pick Open out of the context menu, does it
happen then?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael" wrote in message
:

This DOESN'T happen when I open Word directly (i.e. simply click on the Word
program symbol).

This does happen with my virus scanner (Norton) turned off (in other words:
the same thing happens as when it's turned on, no difference).