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few days ago new trouble popped up. When trying to print from a Word 97 doc. get the following message..
BUT PRINTER connects fine for printing from e mail or other programs. Tried reinstalling Word 97 but didn't change the situation at all. Restart Windows don't help either. Anyone have any ideas as to what I can do?? TIA Jack -- Yesterday it worked. Today it is not working. Windows is like that. |
#2
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Re-install your printer driver. This is not an Office issue, this is a printer
issue. It is always wise to completely remove a driver before re-installing/installing. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "++++Jack++++" wrote in message ... few days ago new trouble popped up. When trying to print from a Word 97 doc. get the following message.. BUT PRINTER connects fine for printing from e mail or other programs. Tried reinstalling Word 97 but didn't change the situation at all. Restart Windows don't help either. Anyone have any ideas as to what I can do?? TIA Jack -- Yesterday it worked. Today it is not working. Windows is like that. |
#3
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Thanks
"Mary Sauer" wrote in message ... Re-install your printer driver. This is not an Office issue, this is a printer issue. It is always wise to completely remove a driver before re-installing/installing. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "++++Jack++++" wrote in message ... few days ago new trouble popped up. When trying to print from a Word 97 doc. get the following message.. BUT PRINTER connects fine for printing from e mail or other programs. Tried reinstalling Word 97 but didn't change the situation at all. Restart Windows don't help either. Anyone have any ideas as to what I can do?? TIA Jack -- Yesterday it worked. Today it is not working. Windows is like that. |
#4
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I hope I helped... and you are welcome.
-- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "++++Jack++++" wrote in message ... Thanks "Mary Sauer" wrote in message ... Re-install your printer driver. This is not an Office issue, this is a printer issue. It is always wise to completely remove a driver before re-installing/installing. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "++++Jack++++" wrote in message ... few days ago new trouble popped up. When trying to print from a Word 97 doc. get the following message.. BUT PRINTER connects fine for printing from e mail or other programs. Tried reinstalling Word 97 but didn't change the situation at all. Restart Windows don't help either. Anyone have any ideas as to what I can do?? TIA Jack -- Yesterday it worked. Today it is not working. Windows is like that. |
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