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#1
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Unable to open file created in earlier version
I, like so many others, am having this problem. I have M/S Word 2003 and
cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#2
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Unable to open file created in earlier version
Word 2003 will open several older versions. Which one are you dealing with?
-- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#3
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Unable to open file created in earlier version
I don't know. I received a file on a CD and also the same file as an
attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#4
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Unable to open file created in earlier version
Is it a .doc file? Are you sure it's a Word document?
-- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#5
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Unable to open file created in earlier version
On Mon, 24 Dec 2007 17:09:00 -0800, Dot M Dot
wrote: I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? Last question first: Microsoft believes that allowing Word to open documents from older versions causes a security vulnerability. They chose the extremely heavy-handed solution of shutting off the ability to open those documents, rather than giving you any choice. As far as they're concerned, nothing needs to be fixed because Word now behaves the way they want it to. Fortunately there is a simpler way to repair the damage than the complicated method in the article http://support.microsoft.com/kb/922849. 1. Open the Notepad program (Start menu Programs Accessories Notepad). 2. Copy the following lines from this post and paste them into the empty Notepad window: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 There should be four lines, including the blank second line. Save the document on your Windows desktop as FileUnblock1.reg (the extension is important). 3. Double-click the icon of FileUnblock.reg on the desktop. A message box will ask whether you want to add it to your registry, and you should click Yes. Another message should say that it was successfully added. Now try opening the document in Word. It should open; but if you get the same message, open Notepad again to another empty window, and copy/paste these four lines: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Word\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 Save this file to the desktop as FileUnblock2.reg, and double-click that icon. The same two messages should be handled the same way. That should take care of the problem, but if it doesn't do it, post back here. There are several other items in the registry that may need to be undone in a similar way. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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#6
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Unable to open file created in earlier version
Yes, it says Microsoft Word, and when I try to open it, it gives me the same
message everybody else is getting. "JoAnn Paules" wrote: Is it a .doc file? Are you sure it's a Word document? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#7
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Unable to open file created in earlier version
Could be your anti-virus software.
How to use Office programs with the Norton AntiVirus Office plug-in http://support.microsoft.com/kb/329820/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Dot M" wrote in message ... Yes, it says Microsoft Word, and when I try to open it, it gives me the same message everybody else is getting. "JoAnn Paules" wrote: Is it a .doc file? Are you sure it's a Word document? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#8
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Unable to open file created in earlier version
Is this just one file?
-- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... Yes, it says Microsoft Word, and when I try to open it, it gives me the same message everybody else is getting. "JoAnn Paules" wrote: Is it a .doc file? Are you sure it's a Word document? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#9
Posted to microsoft.public.word.docmanagement
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Unable to open file created in earlier version
I don't use Norton AntiVirus. Too many problems with it.
"Mary Sauer" wrote: Could be your anti-virus software. How to use Office programs with the Norton AntiVirus Office plug-in http://support.microsoft.com/kb/329820/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Dot M" wrote in message ... Yes, it says Microsoft Word, and when I try to open it, it gives me the same message everybody else is getting. "JoAnn Paules" wrote: Is it a .doc file? Are you sure it's a Word document? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#10
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Unable to open file created in earlier version
It is a CD sent to me with a document I need to open and make changes to. It
says it is a Word document, and it ends with Trust.doc. Does that help? He also tried sending it as an e-mail attachment, but that didn't work either. "JoAnn Paules" wrote: Is this just one file? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... Yes, it says Microsoft Word, and when I try to open it, it gives me the same message everybody else is getting. "JoAnn Paules" wrote: Is it a .doc file? Are you sure it's a Word document? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#11
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Unable to open file created in earlier version
Based on horror stories from others, I am so very afraid to do anything that
affects the "REGISTRY". One person wrote that he just uninstalled the whole Word program, then reinstalled without adding SP3 and everything worked fine. What do you say to that? "Jay Freedman" wrote: On Mon, 24 Dec 2007 17:09:00 -0800, Dot M Dot wrote: I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? Last question first: Microsoft believes that allowing Word to open documents from older versions causes a security vulnerability. They chose the extremely heavy-handed solution of shutting off the ability to open those documents, rather than giving you any choice. As far as they're concerned, nothing needs to be fixed because Word now behaves the way they want it to. Fortunately there is a simpler way to repair the damage than the complicated method in the article http://support.microsoft.com/kb/922849. 1. Open the Notepad program (Start menu Programs Accessories Notepad). 2. Copy the following lines from this post and paste them into the empty Notepad window: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 There should be four lines, including the blank second line. Save the document on your Windows desktop as FileUnblock1.reg (the extension is important). 3. Double-click the icon of FileUnblock.reg on the desktop. A message box will ask whether you want to add it to your registry, and you should click Yes. Another message should say that it was successfully added. Now try opening the document in Word. It should open; but if you get the same message, open Notepad again to another empty window, and copy/paste these four lines: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Word\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 Save this file to the desktop as FileUnblock2.reg, and double-click that icon. The same two messages should be handled the same way. That should take care of the problem, but if it doesn't do it, post back here. There are several other items in the registry that may need to be undone in a similar way. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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#12
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Unable to open file created in earlier version
That would work, but you would lose the other benefits of SP3. Do as Jay
tells you, and you will be fine. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Dot M" wrote in message news  Based on horror stories from others, I am so very afraid to do anything that affects the "REGISTRY". One person wrote that he just uninstalled the whole Word program, then reinstalled without adding SP3 and everything worked fine. What do you say to that? "Jay Freedman" wrote: On Mon, 24 Dec 2007 17:09:00 -0800, Dot M Dot wrote: I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? Last question first: Microsoft believes that allowing Word to open documents from older versions causes a security vulnerability. They chose the extremely heavy-handed solution of shutting off the ability to open those documents, rather than giving you any choice. As far as they're concerned, nothing needs to be fixed because Word now behaves the way they want it to. Fortunately there is a simpler way to repair the damage than the complicated method in the article http://support.microsoft.com/kb/922849. 1. Open the Notepad program (Start menu Programs Accessories Notepad). 2. Copy the following lines from this post and paste them into the empty Notepad window: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 There should be four lines, including the blank second line. Save the document on your Windows desktop as FileUnblock1.reg (the extension is important). 3. Double-click the icon of FileUnblock.reg on the desktop. A message box will ask whether you want to add it to your registry, and you should click Yes. Another message should say that it was successfully added. Now try opening the document in Word. It should open; but if you get the same message, open Notepad again to another empty window, and copy/paste these four lines: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Word\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 Save this file to the desktop as FileUnblock2.reg, and double-click that icon. The same two messages should be handled the same way. That should take care of the problem, but if it doesn't do it, post back here. There are several other items in the registry that may need to be undone in a similar way. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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#13
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Unable to open file created in earlier version
I say it will work, until Microsoft Update sends SP3 again. Maybe that's enough
for you -- you really aren't likely to get many more files from old versions of Word. (And tell the person who sent you this one that it's way past time to upgrade.) On Tue, 25 Dec 2007 14:22:02 -0800, Dot M wrote: Based on horror stories from others, I am so very afraid to do anything that affects the "REGISTRY". One person wrote that he just uninstalled the whole Word program, then reinstalled without adding SP3 and everything worked fine. What do you say to that? "Jay Freedman" wrote: On Mon, 24 Dec 2007 17:09:00 -0800, Dot M Dot wrote: I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? Last question first: Microsoft believes that allowing Word to open documents from older versions causes a security vulnerability. They chose the extremely heavy-handed solution of shutting off the ability to open those documents, rather than giving you any choice. As far as they're concerned, nothing needs to be fixed because Word now behaves the way they want it to. Fortunately there is a simpler way to repair the damage than the complicated method in the article http://support.microsoft.com/kb/922849. 1. Open the Notepad program (Start menu Programs Accessories Notepad). 2. Copy the following lines from this post and paste them into the empty Notepad window: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 There should be four lines, including the blank second line. Save the document on your Windows desktop as FileUnblock1.reg (the extension is important). 3. Double-click the icon of FileUnblock.reg on the desktop. A message box will ask whether you want to add it to your registry, and you should click Yes. Another message should say that it was successfully added. Now try opening the document in Word. It should open; but if you get the same message, open Notepad again to another empty window, and copy/paste these four lines: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Word\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 Save this file to the desktop as FileUnblock2.reg, and double-click that icon. The same two messages should be handled the same way. That should take care of the problem, but if it doesn't do it, post back here. There are several other items in the registry that may need to be undone in a similar way. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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#14
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Unable to open file created in earlier version
What do you mean it ends in trust.doc? Is that document something you can
send to me to see if I can figure out what's going on? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... It is a CD sent to me with a document I need to open and make changes to. It says it is a Word document, and it ends with Trust.doc. Does that help? He also tried sending it as an e-mail attachment, but that didn't work either. "JoAnn Paules" wrote: Is this just one file? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... Yes, it says Microsoft Word, and when I try to open it, it gives me the same message everybody else is getting. "JoAnn Paules" wrote: Is it a .doc file? Are you sure it's a Word document? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#15
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Unable to open file created in earlier version
No, it is personal trust documents. That is the file extension .doc.
"JoAnn Paules" wrote: What do you mean it ends in trust.doc? Is that document something you can send to me to see if I can figure out what's going on? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... It is a CD sent to me with a document I need to open and make changes to. It says it is a Word document, and it ends with Trust.doc. Does that help? He also tried sending it as an e-mail attachment, but that didn't work either. "JoAnn Paules" wrote: Is this just one file? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... Yes, it says Microsoft Word, and when I try to open it, it gives me the same message everybody else is getting. "JoAnn Paules" wrote: Is it a .doc file? Are you sure it's a Word document? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#16
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Unable to open file created in earlier version
Can you contact the file's originator?
-- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... No, it is personal trust documents. That is the file extension .doc. "JoAnn Paules" wrote: What do you mean it ends in trust.doc? Is that document something you can send to me to see if I can figure out what's going on? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... It is a CD sent to me with a document I need to open and make changes to. It says it is a Word document, and it ends with Trust.doc. Does that help? He also tried sending it as an e-mail attachment, but that didn't work either. "JoAnn Paules" wrote: Is this just one file? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... Yes, it says Microsoft Word, and when I try to open it, it gives me the same message everybody else is getting. "JoAnn Paules" wrote: Is it a .doc file? Are you sure it's a Word document? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#17
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Unable to open file created in earlier version
Yes, and he says it is Word Perfect, and I don't have Word Perfect. Is there
someway I can open a Word Perfect document that is sent to me as an attachment? "JoAnn Paules" wrote: Can you contact the file's originator? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... No, it is personal trust documents. That is the file extension .doc. "JoAnn Paules" wrote: What do you mean it ends in trust.doc? Is that document something you can send to me to see if I can figure out what's going on? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... It is a CD sent to me with a document I need to open and make changes to. It says it is a Word document, and it ends with Trust.doc. Does that help? He also tried sending it as an e-mail attachment, but that didn't work either. "JoAnn Paules" wrote: Is this just one file? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... Yes, it says Microsoft Word, and when I try to open it, it gives me the same message everybody else is getting. "JoAnn Paules" wrote: Is it a .doc file? Are you sure it's a Word document? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" wrote in message ... I don't know. I received a file on a CD and also the same file as an attachment in an e-mail and I don't know the version. I just can't access the file. The message just says "earlier version". "JoAnn Paules" wrote: Word 2003 will open several older versions. Which one are you dealing with? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Dot M" Dot wrote in message ... I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? |
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#18
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Unable to open file created in earlier version
?B?RG90IE0=?= wrote in
: Yes, and he says it is Word Perfect, and I don't have Word Perfect. Is there someway I can open a Word Perfect document that is sent to me as an attachment? "JoAnn Paules" wrote: Can you contact the file's originator? -- http://www.google.com/search?hl=en&q=wordperfect% 2Bviewer&btnG=Google+Search |
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#19
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Unable to open file created in earlier version
Hi Dot,
MS Office 2007 comes with optional converters for opening Word Perfect documents that you can install. From the Windows control panel, Add/Remove Programs, bring up the Microsoft Office 2007 program then in Add features choose Microsoft Office=Office Shared Features=Converters and Filters to set the 'Text converters' to 'run from my computer' status, then use File=Open in Word to open the Word Perfect file after saving it to your computer disk from the email. ======== "Dot M" wrote in message ... Yes, and he says it is Word Perfect, and I don't have Word Perfect. Is there someway I can open a Word Perfect document that is sent to me as an attachment? -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
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#20
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Unable to open file created in earlier version
I tried your registry fix procedure (changing the "BinaryFiles" dword=0) in
both the HKEY_CURRENT-USER sections you specified and I still could not open files created in Word 2. Looking at the MS bulletin http://support.microsoft.com/kb/922849, I noticed that they said to change the "FilesBeforeVersion" dword =0. So in the two procedures you gave us, I changed "BinaryFiles" to "FilesBeforeVersion" and reran them both. Now my Registry has both the "BinaryFiles" and "FilesBeforeVersion" dword=0 in both the HKEY sections. I can now open WORD 2.0 Files. Thanks for your help. "Jay Freedman" wrote: I say it will work, until Microsoft Update sends SP3 again. Maybe that's enough for you -- you really aren't likely to get many more files from old versions of Word. (And tell the person who sent you this one that it's way past time to upgrade.) On Tue, 25 Dec 2007 14:22:02 -0800, Dot M wrote: Based on horror stories from others, I am so very afraid to do anything that affects the "REGISTRY". One person wrote that he just uninstalled the whole Word program, then reinstalled without adding SP3 and everything worked fine. What do you say to that? "Jay Freedman" wrote: On Mon, 24 Dec 2007 17:09:00 -0800, Dot M Dot wrote: I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? Last question first: Microsoft believes that allowing Word to open documents from older versions causes a security vulnerability. They chose the extremely heavy-handed solution of shutting off the ability to open those documents, rather than giving you any choice. As far as they're concerned, nothing needs to be fixed because Word now behaves the way they want it to. Fortunately there is a simpler way to repair the damage than the complicated method in the article http://support.microsoft.com/kb/922849. 1. Open the Notepad program (Start menu Programs Accessories Notepad). 2. Copy the following lines from this post and paste them into the empty Notepad window: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 There should be four lines, including the blank second line. Save the document on your Windows desktop as FileUnblock1.reg (the extension is important). 3. Double-click the icon of FileUnblock.reg on the desktop. A message box will ask whether you want to add it to your registry, and you should click Yes. Another message should say that it was successfully added. Now try opening the document in Word. It should open; but if you get the same message, open Notepad again to another empty window, and copy/paste these four lines: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Word\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 Save this file to the desktop as FileUnblock2.reg, and double-click that icon. The same two messages should be handled the same way. That should take care of the problem, but if it doesn't do it, post back here. There are several other items in the registry that may need to be undone in a similar way. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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Unable to open file created in earlier version
Is there information listed anywhere in Microsoft concerning what versions of
WORD will open which previous WORD version documents from both Windows AND MAC WORD apps? There are many businesses that have been faithful to WORD for decades and have important legacy WORD documents in countless volumes. It would be helpful if a table could show forward compatibility limits. Right now, Im ready to purchase newer versions of WORD, but it's prudent to know which versions will blind me to even more older WORD docs! Of course the same thing applies to Excel. Can anyone make sense of this? -- -Dilbert "Jay Freedman" wrote: On Mon, 24 Dec 2007 17:09:00 -0800, Dot M Dot wrote: I, like so many others, am having this problem. I have M/S Word 2003 and cannot open an older file. I am not a computer guru and do not understand all this hi-tech computer terminology. Is there some way to explain how to fix this in easy to understand language? Furthermore, why doesn't Microsoft fix this problem? Last question first: Microsoft believes that allowing Word to open documents from older versions causes a security vulnerability. They chose the extremely heavy-handed solution of shutting off the ability to open those documents, rather than giving you any choice. As far as they're concerned, nothing needs to be fixed because Word now behaves the way they want it to. Fortunately there is a simpler way to repair the damage than the complicated method in the article http://support.microsoft.com/kb/922849. 1. Open the Notepad program (Start menu Programs Accessories Notepad). 2. Copy the following lines from this post and paste them into the empty Notepad window: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 There should be four lines, including the blank second line. Save the document on your Windows desktop as FileUnblock1.reg (the extension is important). 3. Double-click the icon of FileUnblock.reg on the desktop. A message box will ask whether you want to add it to your registry, and you should click Yes. Another message should say that it was successfully added. Now try opening the document in Word. It should open; but if you get the same message, open Notepad again to another empty window, and copy/paste these four lines: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Word\Security\FileOpenBlock] "BinaryFiles"=dword:00000000 Save this file to the desktop as FileUnblock2.reg, and double-click that icon. The same two messages should be handled the same way. That should take care of the problem, but if it doesn't do it, post back here. There are several other items in the registry that may need to be undone in a similar way. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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