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#1
Posted to microsoft.public.word.docmanagement
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templates from Office Online
hi community
any help much appreciated on this problem...? I m using Word 2007 and at the New Dcoument dialog box, I clicked the Template Category under the 'Microsoft Office Online', but it cannot be connected to the Microsoft Site with error saying.... "Unable to connect to Microsoft Office Online".... and all the while I am connected to internet?? is it due to any configuration problem??? n if it is, how do i amend it ? thanks community for the assistance -- oldLearner57 |
#2
Posted to microsoft.public.word.docmanagement
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templates from Office Online
I have the same problem. Upon inspection of firewall logs I dont see any
blocked websites. Will try same computer on different internet connection with different firewall and we will see what happens. I'm supprised noone has answered this post it seems to be a fairly common issue. -- Danowolf "oldLearner57" wrote: hi community any help much appreciated on this problem...? I m using Word 2007 and at the New Dcoument dialog box, I clicked the Template Category under the 'Microsoft Office Online', but it cannot be connected to the Microsoft Site with error saying.... "Unable to connect to Microsoft Office Online".... and all the while I am connected to internet?? is it due to any configuration problem??? n if it is, how do i amend it ? thanks community for the assistance -- oldLearner57 |
#3
Posted to microsoft.public.word.docmanagement
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templates from Office Online
thanks Danowolf for replying
I did contacted the Microsoft Help desk local however the problem still not solve but this sort of problem does not exist on every pc because I did encountered others that when clicked the Microsoft office online template from Application itself, it did connected to Office Online, guess probable the configuration of Firewall or something similar that cause the error now, what i did is to "give up" using the Template online via the Application and if i do want additional template, i logged into the Microsoft Website and download from there thanks again for replying and also to community -- oldLearner57 "Danowolf" wrote: I have the same problem. Upon inspection of firewall logs I dont see any blocked websites. Will try same computer on different internet connection with different firewall and we will see what happens. I'm supprised noone has answered this post it seems to be a fairly common issue. -- Danowolf "oldLearner57" wrote: hi community any help much appreciated on this problem...? I m using Word 2007 and at the New Dcoument dialog box, I clicked the Template Category under the 'Microsoft Office Online', but it cannot be connected to the Microsoft Site with error saying.... "Unable to connect to Microsoft Office Online".... and all the while I am connected to internet?? is it due to any configuration problem??? n if it is, how do i amend it ? thanks community for the assistance -- oldLearner57 |
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