I have a networked Laserjet 4 with Postscript SIMM.

It has been working fine on two workstations, a Windows 98 machine and
an XP Home machine. It still works fine UNLESS we are printing from
Microsoft Word 97.

Lately, Word 97 for some reason can only print from the paper tray.
Neither workstation can use the multipurpose tray from Word. Every
other application seems to work fine and able to select trays as
required with no problem, it is ONLY Word 97. I just printed on the XP
machine from notepad to the MP tray. Worked as expected.

This just started a few days ago.

I reset the printer, rebooted all the machines on the network.
No difference.

I looked at the printer settings and the MP tray was set for LOCK.
AHA!. I thought I was onto something. I set LOCK to NONE. No
difference from Word 97.

I replaced the NORMAL.DOT on the XP machine with one saved last March.
No change.

I tried several different drivers, the postscript and the non
postscript Laserjet 4 driver. No change.

I read some stuff online, I found a few references to this problem
with Laserjet 4s. One post said it was seemingly ALWAYS Laserjet 4s.

Does anyone have any ideas? I need to resolve this.