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Mail merge from Outlook opens 2 Word documents
Hi:
Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy |
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#2
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Mail merge from Outlook opens 2 Word documents
Yes, it doesn't seem to be a universal problem (which is probably why no-one
replied to your earlier message). Not sure this will help, but can you tell us a. what options you are selecting in the Outlook Tools-Mail merge box (does it make any difference whether you specify an existing document or a new document, what kind of merge you are doing, etc. etc.?) b. What are the titles in the title bars of the two Word windows when Outlook creates the two documents? (e.g. "Document1" etc.) c. Whether both documents are connected to a data source (e.g. is Word-Mailings-Edit Recipient List greyed out or not) -- Peter Jamieson http://tips.pjmsn.me.uk wrote in message ... Hi: Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy |
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#3
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Mail merge from Outlook opens 2 Word documents
Hi Peter:
Thank you so much for responding - I have searched everywhere on this (and I know at least one other person in the US is having the same issue. In answer to yur specific questions 1. It makes no difference whether it is an existing docyment, a new document, or whether mergin to email or letter - 2 documents open each time. 2. If mergeing to a new document, it creates both "Document 1" and "Document 2". If merging to an existing document, it opens both the existing document and creates a "Document 1" 3. All my standard mail merge options are available - it just opens a second document as well as the original. Any pointers youhave will be very much appreciated Peter. Thank you Cathy On Sep 16, 4:11*pm, "Peter Jamieson" wrote: Yes, it doesn't seem to be a universal problem (which is probably why no-one replied to your earlier message). Not sure this will help, but can you tell us *a. what options you are selecting in the Outlook Tools-Mail merge box (does it make any difference whether you specify an existing document or a new document, what kind of merge you are doing, etc. etc.?) *b. What are the titles in the title bars of the two Word windows when Outlook creates the two documents? (e.g. "Document1" etc.) *c. Whether both documents are connected to a data source (e.g. is Word-Mailings-Edit Recipient List greyed out or not) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi: Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. *This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy- Hide quoted text - - Show quoted text - |
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#4
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Mail merge from Outlook opens 2 Word documents
A quick thought - do you have any addins in Outlook or Word that might have
a bearing on this? (if you are in contact with the other US person, perhaps you could compare notes) -- Peter Jamieson http://tips.pjmsn.me.uk wrote in message ... Hi Peter: Thank you so much for responding - I have searched everywhere on this (and I know at least one other person in the US is having the same issue. In answer to yur specific questions 1. It makes no difference whether it is an existing docyment, a new document, or whether mergin to email or letter - 2 documents open each time. 2. If mergeing to a new document, it creates both "Document 1" and "Document 2". If merging to an existing document, it opens both the existing document and creates a "Document 1" 3. All my standard mail merge options are available - it just opens a second document as well as the original. Any pointers youhave will be very much appreciated Peter. Thank you Cathy On Sep 16, 4:11 pm, "Peter Jamieson" wrote: Yes, it doesn't seem to be a universal problem (which is probably why no-one replied to your earlier message). Not sure this will help, but can you tell us a. what options you are selecting in the Outlook Tools-Mail merge box (does it make any difference whether you specify an existing document or a new document, what kind of merge you are doing, etc. etc.?) b. What are the titles in the title bars of the two Word windows when Outlook creates the two documents? (e.g. "Document1" etc.) c. Whether both documents are connected to a data source (e.g. is Word-Mailings-Edit Recipient List greyed out or not) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi: Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy- Hide quoted text - - Show quoted text - |
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#5
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Mail merge from Outlook opens 2 Word documents
Thanks Peter - no add-ons currently installed - I have tried a number
for Outlook, but currently have none. Any other thoughts?? (I've sent an email to person in US to ask them also) Cheers Cathy On Sep 18, 8:01*am, "Peter Jamieson" wrote: A quick thought - do you have any addins in Outlook or Word that might have a bearing on this? (if you are in contact with the other US person, perhaps you could compare notes) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi Peter: Thank you so much for responding - I have searched everywhere on this (and I know at least one other person in the US is having the same issue. In answer to yur specific questions 1. It makes no difference whether it is an existing docyment, a new document, or whether mergin to email or letter - 2 documents open each time. 2. If mergeing to a new document, it creates both "Document 1" and "Document 2". *If merging to an existing document, it opens both the existing document and creates a "Document 1" 3. All my standard mail merge options are available - it just opens a second document as well as the original. Any pointers youhave will be very much appreciated Peter. Thank you Cathy On Sep 16, 4:11 pm, "Peter Jamieson" wrote: Yes, it doesn't seem to be a universal problem (which is probably why no-one replied to your earlier message). Not sure this will help, but can you tell us a. what options you are selecting in the Outlook Tools-Mail merge box (does it make any difference whether you specify an existing document or a new document, what kind of merge you are doing, etc. etc.?) b. What are the titles in the title bars of the two Word windows when Outlook creates the two documents? (e.g. "Document1" etc.) c. Whether both documents are connected to a data source (e.g. is Word-Mailings-Edit Recipient List greyed out or not) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message .... Hi: Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy- Hide quoted text - - Show quoted text -- Hide quoted text - - Show quoted text - |
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#6
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Mail merge from Outlook opens 2 Word documents
Sorry Cathy, now I try this again I do also get two documents whether I
specify an existing document or not. In fact I wonder if this is currently the standard experience. I'll ask around... -- Peter Jamieson http://tips.pjmsn.me.uk wrote in message ... Thanks Peter - no add-ons currently installed - I have tried a number for Outlook, but currently have none. Any other thoughts?? (I've sent an email to person in US to ask them also) Cheers Cathy On Sep 18, 8:01 am, "Peter Jamieson" wrote: A quick thought - do you have any addins in Outlook or Word that might have a bearing on this? (if you are in contact with the other US person, perhaps you could compare notes) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi Peter: Thank you so much for responding - I have searched everywhere on this (and I know at least one other person in the US is having the same issue. In answer to yur specific questions 1. It makes no difference whether it is an existing docyment, a new document, or whether mergin to email or letter - 2 documents open each time. 2. If mergeing to a new document, it creates both "Document 1" and "Document 2". If merging to an existing document, it opens both the existing document and creates a "Document 1" 3. All my standard mail merge options are available - it just opens a second document as well as the original. Any pointers youhave will be very much appreciated Peter. Thank you Cathy On Sep 16, 4:11 pm, "Peter Jamieson" wrote: Yes, it doesn't seem to be a universal problem (which is probably why no-one replied to your earlier message). Not sure this will help, but can you tell us a. what options you are selecting in the Outlook Tools-Mail merge box (does it make any difference whether you specify an existing document or a new document, what kind of merge you are doing, etc. etc.?) b. What are the titles in the title bars of the two Word windows when Outlook creates the two documents? (e.g. "Document1" etc.) c. Whether both documents are connected to a data source (e.g. is Word-Mailings-Edit Recipient List greyed out or not) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi: Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy- Hide quoted text - - Show quoted text -- Hide quoted text - - Show quoted text - |
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#7
Posted to microsoft.public.word.mailmerge.fields
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Mail merge from Outlook opens 2 Word documents
Hi Peter,
I also get two documents. Word was not running, so it was started by Outlook and Document 1 and Document 2 were created with Document2 being the Active Document that I assume is intended to be used as the mail merge main document. When I closed those two documents, but left Word running and then selected Mail Merge again from the Tools menu in Outlook, Word created two more documents - Document 4 and Document 5. What happened to Document 3? Closing those two and this time telling outlook to use and existing document, it opened that document and also created Document 7. What happened to Document 6? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Peter Jamieson" wrote in message ... Sorry Cathy, now I try this again I do also get two documents whether I specify an existing document or not. In fact I wonder if this is currently the standard experience. I'll ask around... -- Peter Jamieson http://tips.pjmsn.me.uk wrote in message ... Thanks Peter - no add-ons currently installed - I have tried a number for Outlook, but currently have none. Any other thoughts?? (I've sent an email to person in US to ask them also) Cheers Cathy On Sep 18, 8:01 am, "Peter Jamieson" wrote: A quick thought - do you have any addins in Outlook or Word that might have a bearing on this? (if you are in contact with the other US person, perhaps you could compare notes) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi Peter: Thank you so much for responding - I have searched everywhere on this (and I know at least one other person in the US is having the same issue. In answer to yur specific questions 1. It makes no difference whether it is an existing docyment, a new document, or whether mergin to email or letter - 2 documents open each time. 2. If mergeing to a new document, it creates both "Document 1" and "Document 2". If merging to an existing document, it opens both the existing document and creates a "Document 1" 3. All my standard mail merge options are available - it just opens a second document as well as the original. Any pointers youhave will be very much appreciated Peter. Thank you Cathy On Sep 16, 4:11 pm, "Peter Jamieson" wrote: Yes, it doesn't seem to be a universal problem (which is probably why no-one replied to your earlier message). Not sure this will help, but can you tell us a. what options you are selecting in the Outlook Tools-Mail merge box (does it make any difference whether you specify an existing document or a new document, what kind of merge you are doing, etc. etc.?) b. What are the titles in the title bars of the two Word windows when Outlook creates the two documents? (e.g. "Document1" etc.) c. Whether both documents are connected to a data source (e.g. is Word-Mailings-Edit Recipient List greyed out or not) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi: Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy- Hide quoted text - - Show quoted text -- Hide quoted text - - Show quoted text - |
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#8
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Mail merge from Outlook opens 2 Word documents
Hi Doug,
I had a quick chat with Graham and he siad this was also his experience. I think the whole thing is probably affected by the fact that Outlook 2007 now uses a word-alike as its text editor (i.e. it's not an option any more). e.g., if Outlook is closed and I start Word, I get Document1. If Outlook is open when I start Word, I get Document2. Outlook's handling of Word looks somewhat suspect - e.g. ifyou specify an existing document, Outlook opens Word invisibly and opens the specified doc. (you can use e.g. Excel VBA to see that at that point, Word has the specified document open and another document). If you then cancel the dialog, the WINWORD process is left there with the two documents open, even after you quit from Outlook. That said, it may be difficult for Outlook to get this right. I suspect there is nothing /we/ can do to change this behaviour except ensure it's reported. -- Peter Jamieson http://tips.pjmsn.me.uk "Doug Robbins - Word MVP" wrote in message ... Hi Peter, I also get two documents. Word was not running, so it was started by Outlook and Document 1 and Document 2 were created with Document2 being the Active Document that I assume is intended to be used as the mail merge main document. When I closed those two documents, but left Word running and then selected Mail Merge again from the Tools menu in Outlook, Word created two more documents - Document 4 and Document 5. What happened to Document 3? Closing those two and this time telling outlook to use and existing document, it opened that document and also created Document 7. What happened to Document 6? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Peter Jamieson" wrote in message ... Sorry Cathy, now I try this again I do also get two documents whether I specify an existing document or not. In fact I wonder if this is currently the standard experience. I'll ask around... -- Peter Jamieson http://tips.pjmsn.me.uk wrote in message ... Thanks Peter - no add-ons currently installed - I have tried a number for Outlook, but currently have none. Any other thoughts?? (I've sent an email to person in US to ask them also) Cheers Cathy On Sep 18, 8:01 am, "Peter Jamieson" wrote: A quick thought - do you have any addins in Outlook or Word that might have a bearing on this? (if you are in contact with the other US person, perhaps you could compare notes) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi Peter: Thank you so much for responding - I have searched everywhere on this (and I know at least one other person in the US is having the same issue. In answer to yur specific questions 1. It makes no difference whether it is an existing docyment, a new document, or whether mergin to email or letter - 2 documents open each time. 2. If mergeing to a new document, it creates both "Document 1" and "Document 2". If merging to an existing document, it opens both the existing document and creates a "Document 1" 3. All my standard mail merge options are available - it just opens a second document as well as the original. Any pointers youhave will be very much appreciated Peter. Thank you Cathy On Sep 16, 4:11 pm, "Peter Jamieson" wrote: Yes, it doesn't seem to be a universal problem (which is probably why no-one replied to your earlier message). Not sure this will help, but can you tell us a. what options you are selecting in the Outlook Tools-Mail merge box (does it make any difference whether you specify an existing document or a new document, what kind of merge you are doing, etc. etc.?) b. What are the titles in the title bars of the two Word windows when Outlook creates the two documents? (e.g. "Document1" etc.) c. Whether both documents are connected to a data source (e.g. is Word-Mailings-Edit Recipient List greyed out or not) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi: Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy- Hide quoted text - - Show quoted text -- Hide quoted text - - Show quoted text - |
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#9
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Mail merge from Outlook opens 2 Word documents
Thanks Peter & Doug.
But this is also happening on my laptop which runs Office 2003. We have many clients using both Office 2003 and Office 2007, and this is not happening for any of them. And they all use mail merge from Outlook. So it sayd to me there must be something in the settings??? On Sep 18, 7:00*pm, "Peter Jamieson" wrote: Hi Doug, I had a quick chat with Graham and he siad this was also his experience. I think the whole thing is probably affected by the fact that Outlook 2007 now uses a word-alike as its text editor (i.e. it's not an option any more). e.g., if Outlook is closed and I start Word, I get Document1. If Outlook is open when I start Word, I get Document2. Outlook's handling of Word looks somewhat suspect - e.g. ifyou specify an existing document, Outlook opens Word invisibly and opens the specified doc. (you can use e.g. Excel VBA to see that at that point, Word has the specified document open and another document). If you then cancel the dialog, the WINWORD process is left there with the two documents open, even after you quit from Outlook. That said, it may be difficult for Outlook to get this right. I suspect there is nothing /we/ can do to change this behaviour except ensure it's reported. -- Peter Jamiesonhttp://tips.pjmsn.me.uk "Doug Robbins - Word MVP" wrote in . .. Hi Peter, I also get two documents. *Word was not running, so it was started by Outlook and Document 1 and Document 2 were created with Document2 being the Active Document that I assume is intended to be used as the mail merge main document. *When I closed those two documents, but left Word running and then selected Mail Merge again from the Tools menu in Outlook, Word created two more documents - Document 4 and Document 5. *What happened to Document 3? Closing those two and this time telling outlook to use and existing document, it opened that document and also created Document 7. What happened to Document 6? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Peter Jamieson" wrote in message ... Sorry Cathy, *now I try this again I do also get two documents whether I specify an existing document or not. In fact I wonder if this is currently the standard experience. I'll ask around... -- Peter Jamieson http://tips.pjmsn.me.uk wrote in message .... Thanks Peter - no add-ons currently installed - I have tried a number for Outlook, but currently have none. *Any other thoughts?? (I've sent an email to person in US to ask them also) Cheers Cathy On Sep 18, 8:01 am, "Peter Jamieson" wrote: A quick thought - do you have any addins in Outlook or Word that might have a bearing on this? (if you are in contact with the other US person, perhaps you could compare notes) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message .... Hi Peter: Thank you so much for responding - I have searched everywhere on this (and I know at least one other person in the US is having the same issue. In answer to yur specific questions 1. It makes no difference whether it is an existing docyment, a new document, or whether mergin to email or letter - 2 documents open each time. 2. If mergeing to a new document, it creates both "Document 1" and "Document 2". If merging to an existing document, it opens both the existing document and creates a "Document 1" 3. All my standard mail merge options are available - it just opens a second document as well as the original. Any pointers youhave will be very much appreciated Peter. Thank you Cathy On Sep 16, 4:11 pm, "Peter Jamieson" wrote: Yes, it doesn't seem to be a universal problem (which is probably why no-one replied to your earlier message). Not sure this will help, but can you tell us a. what options you are selecting in the Outlook Tools-Mail merge box (does it make any difference whether you specify an existing document or a new document, what kind of merge you are doing, etc. etc.?) b. What are the titles in the title bars of the two Word windows when Outlook creates the two documents? (e.g. "Document1" etc.) c. Whether both documents are connected to a data source (e.g. is Word-Mailings-Edit Recipient List greyed out or not) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi: Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy- Hide quoted text - - Show quoted text -- Hide quoted text - - Show quoted text -- Hide quoted text - - Show quoted text - |
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#10
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Mail merge from Outlook opens 2 Word documents
The only settings I can think of that are likely to impact this in 2003 are
the two "Use Microsoft Office Word.." options in Outlook-Tools-Options-Mail Format (you no longer get these choices in 2007). -- Peter Jamieson http://tips.pjmsn.me.uk wrote in message ... Thanks Peter & Doug. But this is also happening on my laptop which runs Office 2003. We have many clients using both Office 2003 and Office 2007, and this is not happening for any of them. And they all use mail merge from Outlook. So it sayd to me there must be something in the settings??? On Sep 18, 7:00 pm, "Peter Jamieson" wrote: Hi Doug, I had a quick chat with Graham and he siad this was also his experience. I think the whole thing is probably affected by the fact that Outlook 2007 now uses a word-alike as its text editor (i.e. it's not an option any more). e.g., if Outlook is closed and I start Word, I get Document1. If Outlook is open when I start Word, I get Document2. Outlook's handling of Word looks somewhat suspect - e.g. ifyou specify an existing document, Outlook opens Word invisibly and opens the specified doc. (you can use e.g. Excel VBA to see that at that point, Word has the specified document open and another document). If you then cancel the dialog, the WINWORD process is left there with the two documents open, even after you quit from Outlook. That said, it may be difficult for Outlook to get this right. I suspect there is nothing /we/ can do to change this behaviour except ensure it's reported. -- Peter Jamiesonhttp://tips.pjmsn.me.uk "Doug Robbins - Word MVP" wrote in . .. Hi Peter, I also get two documents. Word was not running, so it was started by Outlook and Document 1 and Document 2 were created with Document2 being the Active Document that I assume is intended to be used as the mail merge main document. When I closed those two documents, but left Word running and then selected Mail Merge again from the Tools menu in Outlook, Word created two more documents - Document 4 and Document 5. What happened to Document 3? Closing those two and this time telling outlook to use and existing document, it opened that document and also created Document 7. What happened to Document 6? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Peter Jamieson" wrote in message ... Sorry Cathy, now I try this again I do also get two documents whether I specify an existing document or not. In fact I wonder if this is currently the standard experience. I'll ask around... -- Peter Jamieson http://tips.pjmsn.me.uk wrote in message ... Thanks Peter - no add-ons currently installed - I have tried a number for Outlook, but currently have none. Any other thoughts?? (I've sent an email to person in US to ask them also) Cheers Cathy On Sep 18, 8:01 am, "Peter Jamieson" wrote: A quick thought - do you have any addins in Outlook or Word that might have a bearing on this? (if you are in contact with the other US person, perhaps you could compare notes) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi Peter: Thank you so much for responding - I have searched everywhere on this (and I know at least one other person in the US is having the same issue. In answer to yur specific questions 1. It makes no difference whether it is an existing docyment, a new document, or whether mergin to email or letter - 2 documents open each time. 2. If mergeing to a new document, it creates both "Document 1" and "Document 2". If merging to an existing document, it opens both the existing document and creates a "Document 1" 3. All my standard mail merge options are available - it just opens a second document as well as the original. Any pointers youhave will be very much appreciated Peter. Thank you Cathy On Sep 16, 4:11 pm, "Peter Jamieson" wrote: Yes, it doesn't seem to be a universal problem (which is probably why no-one replied to your earlier message). Not sure this will help, but can you tell us a. what options you are selecting in the Outlook Tools-Mail merge box (does it make any difference whether you specify an existing document or a new document, what kind of merge you are doing, etc. etc.?) b. What are the titles in the title bars of the two Word windows when Outlook creates the two documents? (e.g. "Document1" etc.) c. Whether both documents are connected to a data source (e.g. is Word-Mailings-Edit Recipient List greyed out or not) -- Peter Jamiesonhttp://tips.pjmsn.me.uk wrote in message ... Hi: Using Office 2007. Each time I run a mail merge from Outlook, it opens up 2 Word documents. This has only recently started happening, and really annoying. Does anyone know why and what I can do to prevent it? TIA Cathy- Hide quoted text - - Show quoted text -- Hide quoted text - - Show quoted text -- Hide quoted text - - Show quoted text - |
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