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#1
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Merge going to Outlook Express Outbox instead of MS Outlook 2003
I am trying a mail merge from MS Word 2003. I am importing a list of
addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default mail client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#3
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
Hi Peter,
I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default mail client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#4
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
Hi Peter,
Just an update on the issue below, I have just realised its not sending only if i select the option HTML in the Electronic mail, its working fine for attachment and plain text. However I need to send the message as HTML. Looking forward to your reply. Thanks, Sharon "Sharon" wrote: Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default mail client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#5
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
OK,
a. it should have sent via Outlook 2003 before. I don't know why it didn't. b. the reason it probably won't work via Outlook Express at the moment is probably because you haven't set up an Outlook Express account (or at least, not the SMTP "send" part of it). c. if you need to get your merge to email emails out then you may have to use Outlook Express for the moment, in which case you'll need to set up an e-mail account. I'm not going to try to lead you through that but let's just say that if your Outlook 2003 account is set up to receive via POP3 and send via SMTP then the Outlok Express settings should be the same or similar: you should be able to copy them by hand. Is your Outlook 2003 e-mail set up to use POP3/SMTP, or do you normally go via an Exchange server or some other sort of server? Peter Jamieson "Sharon" wrote in message news Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default mail client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#6
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
OK, for HTML mail you /must/ use Outlook 2003: Outlook Express definitely
won't do it. But it's also possible that some configurations of Outlook 2003 won't do it (i.e. it may depend on what server you're using, and so on). Peter Jamieson "Sharon" wrote in message news Hi Peter, Just an update on the issue below, I have just realised its not sending only if i select the option HTML in the Electronic mail, its working fine for attachment and plain text. However I need to send the message as HTML. Looking forward to your reply. Thanks, Sharon "Sharon" wrote: Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#7
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
Hey Peter,
My Outlook is setup to use Exchange Server. I have no idea why its not sending as HTML. It goes fine as attachments and plain text. Its a newsletter so HAS to go as HTML. I tried doing it through Word 2003 and Outlook 2003 but still same. Sharon "Peter Jamieson" wrote: OK, a. it should have sent via Outlook 2003 before. I don't know why it didn't. b. the reason it probably won't work via Outlook Express at the moment is probably because you haven't set up an Outlook Express account (or at least, not the SMTP "send" part of it). c. if you need to get your merge to email emails out then you may have to use Outlook Express for the moment, in which case you'll need to set up an e-mail account. I'm not going to try to lead you through that but let's just say that if your Outlook 2003 account is set up to receive via POP3 and send via SMTP then the Outlok Express settings should be the same or similar: you should be able to copy them by hand. Is your Outlook 2003 e-mail set up to use POP3/SMTP, or do you normally go via an Exchange server or some other sort of server? Peter Jamieson "Sharon" wrote in message news Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default mail client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#8
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
Hold on a minute - I'm now confused again. Are you saying that you have been
able to merge to e-mail via Word 2003 and Outlook 2003? But only non-HTML mails? Typically when you merge to Outlook 2003 you get a number of security prompts (unless you're using HTML) - are you seeing those? Peter Jamieson "Sharon" wrote in message news Hey Peter, My Outlook is setup to use Exchange Server. I have no idea why its not sending as HTML. It goes fine as attachments and plain text. Its a newsletter so HAS to go as HTML. I tried doing it through Word 2003 and Outlook 2003 but still same. Sharon "Peter Jamieson" wrote: OK, a. it should have sent via Outlook 2003 before. I don't know why it didn't. b. the reason it probably won't work via Outlook Express at the moment is probably because you haven't set up an Outlook Express account (or at least, not the SMTP "send" part of it). c. if you need to get your merge to email emails out then you may have to use Outlook Express for the moment, in which case you'll need to set up an e-mail account. I'm not going to try to lead you through that but let's just say that if your Outlook 2003 account is set up to receive via POP3 and send via SMTP then the Outlok Express settings should be the same or similar: you should be able to copy them by hand. Is your Outlook 2003 e-mail set up to use POP3/SMTP, or do you normally go via an Exchange server or some other sort of server? Peter Jamieson "Sharon" wrote in message news Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#9
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
Hi Peter,
Yes thats correct.I do see the security prompts and the email merge works fine if in the electronic mail options I select 'attactment' or 'plain text' .. However it doesnt give me any prompts or doesnt send the email if I try and select HTML option to send some HTML content. "Peter Jamieson" wrote: Hold on a minute - I'm now confused again. Are you saying that you have been able to merge to e-mail via Word 2003 and Outlook 2003? But only non-HTML mails? Typically when you merge to Outlook 2003 you get a number of security prompts (unless you're using HTML) - are you seeing those? Peter Jamieson "Sharon" wrote in message news Hey Peter, My Outlook is setup to use Exchange Server. I have no idea why its not sending as HTML. It goes fine as attachments and plain text. Its a newsletter so HAS to go as HTML. I tried doing it through Word 2003 and Outlook 2003 but still same. Sharon "Peter Jamieson" wrote: OK, a. it should have sent via Outlook 2003 before. I don't know why it didn't. b. the reason it probably won't work via Outlook Express at the moment is probably because you haven't set up an Outlook Express account (or at least, not the SMTP "send" part of it). c. if you need to get your merge to email emails out then you may have to use Outlook Express for the moment, in which case you'll need to set up an e-mail account. I'm not going to try to lead you through that but let's just say that if your Outlook 2003 account is set up to receive via POP3 and send via SMTP then the Outlok Express settings should be the same or similar: you should be able to copy them by hand. Is your Outlook 2003 e-mail set up to use POP3/SMTP, or do you normally go via an Exchange server or some other sort of server? Peter Jamieson "Sharon" wrote in message news Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#10
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
OK,
There is probably an Outlook configuration problem. However, I have seen people report this kind of problem before and it has rarely been possible to get to the bottom it it. But for starters... Do you have any "COM Add-ins" in Outlook (you can check in Outlook|Tools|Options|Other|"Advanced Options"|"COM Addins". If you do, try disabling them temporarily. Peter Jamieson "Sharon" wrote in message ... Hi Peter, Yes thats correct.I do see the security prompts and the email merge works fine if in the electronic mail options I select 'attactment' or 'plain text' . However it doesnt give me any prompts or doesnt send the email if I try and select HTML option to send some HTML content. "Peter Jamieson" wrote: Hold on a minute - I'm now confused again. Are you saying that you have been able to merge to e-mail via Word 2003 and Outlook 2003? But only non-HTML mails? Typically when you merge to Outlook 2003 you get a number of security prompts (unless you're using HTML) - are you seeing those? Peter Jamieson "Sharon" wrote in message news Hey Peter, My Outlook is setup to use Exchange Server. I have no idea why its not sending as HTML. It goes fine as attachments and plain text. Its a newsletter so HAS to go as HTML. I tried doing it through Word 2003 and Outlook 2003 but still same. Sharon "Peter Jamieson" wrote: OK, a. it should have sent via Outlook 2003 before. I don't know why it didn't. b. the reason it probably won't work via Outlook Express at the moment is probably because you haven't set up an Outlook Express account (or at least, not the SMTP "send" part of it). c. if you need to get your merge to email emails out then you may have to use Outlook Express for the moment, in which case you'll need to set up an e-mail account. I'm not going to try to lead you through that but let's just say that if your Outlook 2003 account is set up to receive via POP3 and send via SMTP then the Outlok Express settings should be the same or similar: you should be able to copy them by hand. Is your Outlook 2003 e-mail set up to use POP3/SMTP, or do you normally go via an Exchange server or some other sort of server? Peter Jamieson "Sharon" wrote in message news Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#11
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
Hi Peter,
I dont have any COM Add-ins. Any other suggestions? "Peter Jamieson" wrote: OK, There is probably an Outlook configuration problem. However, I have seen people report this kind of problem before and it has rarely been possible to get to the bottom it it. But for starters... Do you have any "COM Add-ins" in Outlook (you can check in Outlook|Tools|Options|Other|"Advanced Options"|"COM Addins". If you do, try disabling them temporarily. Peter Jamieson "Sharon" wrote in message ... Hi Peter, Yes thats correct.I do see the security prompts and the email merge works fine if in the electronic mail options I select 'attactment' or 'plain text' . However it doesnt give me any prompts or doesnt send the email if I try and select HTML option to send some HTML content. "Peter Jamieson" wrote: Hold on a minute - I'm now confused again. Are you saying that you have been able to merge to e-mail via Word 2003 and Outlook 2003? But only non-HTML mails? Typically when you merge to Outlook 2003 you get a number of security prompts (unless you're using HTML) - are you seeing those? Peter Jamieson "Sharon" wrote in message news Hey Peter, My Outlook is setup to use Exchange Server. I have no idea why its not sending as HTML. It goes fine as attachments and plain text. Its a newsletter so HAS to go as HTML. I tried doing it through Word 2003 and Outlook 2003 but still same. Sharon "Peter Jamieson" wrote: OK, a. it should have sent via Outlook 2003 before. I don't know why it didn't. b. the reason it probably won't work via Outlook Express at the moment is probably because you haven't set up an Outlook Express account (or at least, not the SMTP "send" part of it). c. if you need to get your merge to email emails out then you may have to use Outlook Express for the moment, in which case you'll need to set up an e-mail account. I'm not going to try to lead you through that but let's just say that if your Outlook 2003 account is set up to receive via POP3 and send via SMTP then the Outlok Express settings should be the same or similar: you should be able to copy them by hand. Is your Outlook 2003 e-mail set up to use POP3/SMTP, or do you normally go via an Exchange server or some other sort of server? Peter Jamieson "Sharon" wrote in message news Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#12
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
One thing it may be worth trying is attempting the same merge on another
system with a similar configuration (if that is possible), to discover whether the problem exists on "every" system or just yours. Other than that, find out whether your Outlook installation uses a local ..pst or .ost file? (you will probably find these files by looking in C:\Documents and Settings\yourloginname\Local Settings\Application Data\Microsoft\Outlook and you might have to use Windows Explorer|Tools|Folder Options|View to make hidden files visible) If so, it may be worth running the file chack/repair utility scanpst.exe or scanost.exe, which you will probably find in C:\Program Files\Common Files\System\MSMAPI\1033 in an English-language installation. If that doesn't make any difference, the next step is probably to remove and recreate your Outlook profile, however, at that point I really think you should take this up in an Outlook group or even submit a proper support incident to Microsoft. Peter Jamieson "Sharon" wrote in message ... Hi Peter, I dont have any COM Add-ins. Any other suggestions? "Peter Jamieson" wrote: OK, There is probably an Outlook configuration problem. However, I have seen people report this kind of problem before and it has rarely been possible to get to the bottom it it. But for starters... Do you have any "COM Add-ins" in Outlook (you can check in Outlook|Tools|Options|Other|"Advanced Options"|"COM Addins". If you do, try disabling them temporarily. Peter Jamieson "Sharon" wrote in message ... Hi Peter, Yes thats correct.I do see the security prompts and the email merge works fine if in the electronic mail options I select 'attactment' or 'plain text' . However it doesnt give me any prompts or doesnt send the email if I try and select HTML option to send some HTML content. "Peter Jamieson" wrote: Hold on a minute - I'm now confused again. Are you saying that you have been able to merge to e-mail via Word 2003 and Outlook 2003? But only non-HTML mails? Typically when you merge to Outlook 2003 you get a number of security prompts (unless you're using HTML) - are you seeing those? Peter Jamieson "Sharon" wrote in message news Hey Peter, My Outlook is setup to use Exchange Server. I have no idea why its not sending as HTML. It goes fine as attachments and plain text. Its a newsletter so HAS to go as HTML. I tried doing it through Word 2003 and Outlook 2003 but still same. Sharon "Peter Jamieson" wrote: OK, a. it should have sent via Outlook 2003 before. I don't know why it didn't. b. the reason it probably won't work via Outlook Express at the moment is probably because you haven't set up an Outlook Express account (or at least, not the SMTP "send" part of it). c. if you need to get your merge to email emails out then you may have to use Outlook Express for the moment, in which case you'll need to set up an e-mail account. I'm not going to try to lead you through that but let's just say that if your Outlook 2003 account is set up to receive via POP3 and send via SMTP then the Outlok Express settings should be the same or similar: you should be able to copy them by hand. Is your Outlook 2003 e-mail set up to use POP3/SMTP, or do you normally go via an Exchange server or some other sort of server? Peter Jamieson "Sharon" wrote in message news Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#13
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
Hi Peter,
My Outlook installation uses .pst files. But when I try to run the repair utility that you mentioned and when I look (browse) for my .pst file under C:\Documents and Settings\yourloginname\Local Settings\Application Data\Microsoft\Outlook, it doesnt display any. Could you please tell me is there anywhere else that I have to look for it? Sharon "Peter Jamieson" wrote: One thing it may be worth trying is attempting the same merge on another system with a similar configuration (if that is possible), to discover whether the problem exists on "every" system or just yours. Other than that, find out whether your Outlook installation uses a local ..pst or .ost file? (you will probably find these files by looking in C:\Documents and Settings\yourloginname\Local Settings\Application Data\Microsoft\Outlook and you might have to use Windows Explorer|Tools|Folder Options|View to make hidden files visible) If so, it may be worth running the file chack/repair utility scanpst.exe or scanost.exe, which you will probably find in C:\Program Files\Common Files\System\MSMAPI\1033 in an English-language installation. If that doesn't make any difference, the next step is probably to remove and recreate your Outlook profile, however, at that point I really think you should take this up in an Outlook group or even submit a proper support incident to Microsoft. Peter Jamieson "Sharon" wrote in message ... Hi Peter, I dont have any COM Add-ins. Any other suggestions? "Peter Jamieson" wrote: OK, There is probably an Outlook configuration problem. However, I have seen people report this kind of problem before and it has rarely been possible to get to the bottom it it. But for starters... Do you have any "COM Add-ins" in Outlook (you can check in Outlook|Tools|Options|Other|"Advanced Options"|"COM Addins". If you do, try disabling them temporarily. Peter Jamieson "Sharon" wrote in message ... Hi Peter, Yes thats correct.I do see the security prompts and the email merge works fine if in the electronic mail options I select 'attactment' or 'plain text' . However it doesnt give me any prompts or doesnt send the email if I try and select HTML option to send some HTML content. "Peter Jamieson" wrote: Hold on a minute - I'm now confused again. Are you saying that you have been able to merge to e-mail via Word 2003 and Outlook 2003? But only non-HTML mails? Typically when you merge to Outlook 2003 you get a number of security prompts (unless you're using HTML) - are you seeing those? Peter Jamieson "Sharon" wrote in message news Hey Peter, My Outlook is setup to use Exchange Server. I have no idea why its not sending as HTML. It goes fine as attachments and plain text. Its a newsletter so HAS to go as HTML. I tried doing it through Word 2003 and Outlook 2003 but still same. Sharon "Peter Jamieson" wrote: OK, a. it should have sent via Outlook 2003 before. I don't know why it didn't. b. the reason it probably won't work via Outlook Express at the moment is probably because you haven't set up an Outlook Express account (or at least, not the SMTP "send" part of it). c. if you need to get your merge to email emails out then you may have to use Outlook Express for the moment, in which case you'll need to set up an e-mail account. I'm not going to try to lead you through that but let's just say that if your Outlook 2003 account is set up to receive via POP3 and send via SMTP then the Outlok Express settings should be the same or similar: you should be able to copy them by hand. Is your Outlook 2003 e-mail set up to use POP3/SMTP, or do you normally go via an Exchange server or some other sort of server? Peter Jamieson "Sharon" wrote in message news Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
#14
Posted to microsoft.public.word.mailmerge.fields
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Merge going to Outlook Express Outbox instead of MS Outlook 20
Hi Sharon,
I take it you are substituting your own login name for yourloginname ? You may need to make these folders visible as I described before. Or your ..ost/.pst may be somewhere else - you can usually right-click on the C:\ drive in Windows Explorer and use the search facility to look for *.ost and/or *.pst - but even that may not look inside hidden folders properly unless you make them visible. Peter Jamieson "Sharon" wrote in message ... Hi Peter, My Outlook installation uses .pst files. But when I try to run the repair utility that you mentioned and when I look (browse) for my .pst file under C:\Documents and Settings\yourloginname\Local Settings\Application Data\Microsoft\Outlook, it doesnt display any. Could you please tell me is there anywhere else that I have to look for it? Sharon "Peter Jamieson" wrote: One thing it may be worth trying is attempting the same merge on another system with a similar configuration (if that is possible), to discover whether the problem exists on "every" system or just yours. Other than that, find out whether your Outlook installation uses a local ..pst or .ost file? (you will probably find these files by looking in C:\Documents and Settings\yourloginname\Local Settings\Application Data\Microsoft\Outlook and you might have to use Windows Explorer|Tools|Folder Options|View to make hidden files visible) If so, it may be worth running the file chack/repair utility scanpst.exe or scanost.exe, which you will probably find in C:\Program Files\Common Files\System\MSMAPI\1033 in an English-language installation. If that doesn't make any difference, the next step is probably to remove and recreate your Outlook profile, however, at that point I really think you should take this up in an Outlook group or even submit a proper support incident to Microsoft. Peter Jamieson "Sharon" wrote in message ... Hi Peter, I dont have any COM Add-ins. Any other suggestions? "Peter Jamieson" wrote: OK, There is probably an Outlook configuration problem. However, I have seen people report this kind of problem before and it has rarely been possible to get to the bottom it it. But for starters... Do you have any "COM Add-ins" in Outlook (you can check in Outlook|Tools|Options|Other|"Advanced Options"|"COM Addins". If you do, try disabling them temporarily. Peter Jamieson "Sharon" wrote in message ... Hi Peter, Yes thats correct.I do see the security prompts and the email merge works fine if in the electronic mail options I select 'attactment' or 'plain text' . However it doesnt give me any prompts or doesnt send the email if I try and select HTML option to send some HTML content. "Peter Jamieson" wrote: Hold on a minute - I'm now confused again. Are you saying that you have been able to merge to e-mail via Word 2003 and Outlook 2003? But only non-HTML mails? Typically when you merge to Outlook 2003 you get a number of security prompts (unless you're using HTML) - are you seeing those? Peter Jamieson "Sharon" wrote in message news Hey Peter, My Outlook is setup to use Exchange Server. I have no idea why its not sending as HTML. It goes fine as attachments and plain text. Its a newsletter so HAS to go as HTML. I tried doing it through Word 2003 and Outlook 2003 but still same. Sharon "Peter Jamieson" wrote: OK, a. it should have sent via Outlook 2003 before. I don't know why it didn't. b. the reason it probably won't work via Outlook Express at the moment is probably because you haven't set up an Outlook Express account (or at least, not the SMTP "send" part of it). c. if you need to get your merge to email emails out then you may have to use Outlook Express for the moment, in which case you'll need to set up an e-mail account. I'm not going to try to lead you through that but let's just say that if your Outlook 2003 account is set up to receive via POP3 and send via SMTP then the Outlok Express settings should be the same or similar: you should be able to copy them by hand. Is your Outlook 2003 e-mail set up to use POP3/SMTP, or do you normally go via an Exchange server or some other sort of server? Peter Jamieson "Sharon" wrote in message news Hi Peter, I havent done or changed any settings to try and send it via Outlook Express. This is the first time I'm trying email merge. Never done it before. The email address are just normal like etc...just a list of all the clients interested in a particular program and I am wanting to send them the email. I have checked in internet options and MS Outlook 2003 is my default email client. This morning I changed it in MS Outlook 2003 under tools--options--other and now it has even stopped going to my Express outbox. It just doesnt work...If I try to attempt send/receive now from MS Outlook 2003 I am getting the following error: "Task 'POP3 - Receiving' reported error (0x80040900) : 'The server name you entered can not be found on the network (it might be down temporarily). Please verify that you are online and that the server name is correct.' Please Help !!! "Peter Jamieson" wrote: What did you do to try to send via Outlook 2003 rather than Outlook Express? What do the e-mail addresses in the Excel column you specified in the merge look like? Do they look like normal e-mail addresses, e.g. and so on? Can you give an example (anonymised if necessary)? Peter Jamieson "Sharon" wrote in message ... I am trying a mail merge from MS Word 2003. I am importing a list of addresses from an excel spreadsheet. However when I am trying to send the message it tries to send via my Outlook Express(though my default client is MS Outlook) and comes up with the following error : "The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D" I then tried to mail merge through my MS Outlook 2003 and its doing the same thing. All these messages are sitting in my Outlook Express outbox. |
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