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Word 2007 hangs on Replace (Ctrl-h)
I have Office 2007 running on Win XP. Everything was new last fall.
We have had a few problems with Outlook crashing from time to time, but now it's Word. I have a template that I use to create service contracts. There are several "variables" that change depending on the type of service. I have placed "variables" throughout the document such as "&role" and "&service" and "&county". When I load the template, I use Replace (Ctrl-h) to replace all occurrences of these variables with the value for that contract. I have been using this template for 10-12 years. When we got new computers last fall, I upgraded it to a .dotx template. I have used it several times a week since then. This afternoon, when I did the Replace, Word hung. I got the hourglass for well over 5 minutes. The Replace usually takes 1-2 seconds. The document is about 15 pages long. I was able to click on the Close (X) icon, but then Word "encountered an error" and crashed. It offered me a chance to send Mirosoft an error report, which I did. I then rebooted the computer and tried again. Same result. It happened 4-5 times in a row. Any suggestions? Thanks -- Office 2007 Pro on WinXP |
#2
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Word 2007 hangs on Replace (Ctrl-h)
I've heard that saving in 97-2003 *.doc format fixes the document, so that
Find/Replace works again. Maybe worth a try. It is a bit ironic, since for years now the usual trick to fix corrupted *.docs was to save in XML format. Regards, Klaus "LurfysMa" wrote: I have Office 2007 running on Win XP. Everything was new last fall. We have had a few problems with Outlook crashing from time to time, but now it's Word. I have a template that I use to create service contracts. There are several "variables" that change depending on the type of service. I have placed "variables" throughout the document such as "&role" and "&service" and "&county". When I load the template, I use Replace (Ctrl-h) to replace all occurrences of these variables with the value for that contract. I have been using this template for 10-12 years. When we got new computers last fall, I upgraded it to a .dotx template. I have used it several times a week since then. This afternoon, when I did the Replace, Word hung. I got the hourglass for well over 5 minutes. The Replace usually takes 1-2 seconds. The document is about 15 pages long. I was able to click on the Close (X) icon, but then Word "encountered an error" and crashed. It offered me a chance to send Mirosoft an error report, which I did. I then rebooted the computer and tried again. Same result. It happened 4-5 times in a row. Any suggestions? Thanks -- Office 2007 Pro on WinXP |
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