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#1
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Can't print labels
Just bought a new computer with Vista and Word 2007. I'm unable to print
address labels using the mail merge. I can create the labels, but when I select "print" from the "finish & merge" section or using the mail merge wizard, a window pops up briefly saying it's printing, but in reality nothing happens; if I open the status window for the printer, nothing's in there. If I save the document and then try to print it, it goes to the printer; when I open the printer status window, it tells me it's printing, but nothing happens and after about 10 minutes, "printing" changes to "error." When I try to delete the file, it says "deleting," but it never goes away until I unplug the printer. I've had the same results on two different printers, and I've downloaded Vista drivers for each. I also tried saving the labels in Word 97-2003 format instead of Word 2007, with no better result. I'm able to print other documents, including labels that I created on my old computer but nothing new. Any suggestions? |
#2
Posted to microsoft.public.word.mailmerge.fields
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Can't print labels
Thanks for responding, Doug.
That's what I thought too, and I tried that - without success. I created the labels, selected all the type, then pasted it into a new blank document. When I select "print" for that document, I get a message saying that some of margins are outside the printable area. So I go to the margins window and click on "fix," which changes the margins (and I don't know if the type now will fit on the label, but I figured I'd at least give it a shot). And then I try to print again. The document shows up in the printer status window but never spits out of the printer. I've also tried creating labels using a different data source, one I've used before (for my Christmas cards) in case there was something in the data source that was screwing it up. No luck.... I can't figure out what the problem is. I have a specialized database program (UKC Trial Secretary, for dog shows), and I'm able to generate and print mailing labels from that database. So I'm thinking it's something screwy in Word 2007. HELP! I have a mailing I need to get out and I'm not looking forward to handwriting all those addresses.... "Doug Robbins - Word MVP" wrote: What happens if you execute the merge to a new document? If you do that, it will be no different from any of the other documents that you are able to print. "Janet" wrote: Just bought a new computer with Vista and Word 2007. I'm unable to print address labels using the mail merge. I can create the labels, but when I select "print" from the "finish & merge" section or using the mail merge wizard, a window pops up briefly saying it's printing, but in reality nothing happens; if I open the status window for the printer, nothing's in there. If I save the document and then try to print it, it goes to the printer; when I open the printer status window, it tells me it's printing, but nothing happens and after about 10 minutes, "printing" changes to "error." When I try to delete the file, it says "deleting," but it never goes away until I unplug the printer. I've had the same results on two different printers, and I've downloaded Vista drivers for each. I also tried saving the labels in Word 97-2003 format instead of Word 2007, with no better result. I'm able to print other documents, including labels that I created on my old computer but nothing new. Any suggestions? |
#3
Posted to microsoft.public.word.mailmerge.fields
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Can't print labels
SUCCESS!!
For anyone else who has this problem, here's what I discovered: Apparently the labels were set to feed the paper manually into the printer. To change this, I went to the print preview, click on the little diagonal arrow next to "page setup", clicked on the "paper" tab, then selected "default tray" under the paper source for the first and all other pages. I'm having some trouble learning to navigate all the toolbars and menus in Word 2007! But eventually I stumble across something useful. Janet "Janet" wrote: Thanks for responding, Doug. That's what I thought too, and I tried that - without success. I created the labels, selected all the type, then pasted it into a new blank document. When I select "print" for that document, I get a message saying that some of margins are outside the printable area. So I go to the margins window and click on "fix," which changes the margins (and I don't know if the type now will fit on the label, but I figured I'd at least give it a shot). And then I try to print again. The document shows up in the printer status window but never spits out of the printer. I've also tried creating labels using a different data source, one I've used before (for my Christmas cards) in case there was something in the data source that was screwing it up. No luck.... I can't figure out what the problem is. I have a specialized database program (UKC Trial Secretary, for dog shows), and I'm able to generate and print mailing labels from that database. So I'm thinking it's something screwy in Word 2007. HELP! I have a mailing I need to get out and I'm not looking forward to handwriting all those addresses.... "Doug Robbins - Word MVP" wrote: What happens if you execute the merge to a new document? If you do that, it will be no different from any of the other documents that you are able to print. "Janet" wrote: Just bought a new computer with Vista and Word 2007. I'm unable to print address labels using the mail merge. I can create the labels, but when I select "print" from the "finish & merge" section or using the mail merge wizard, a window pops up briefly saying it's printing, but in reality nothing happens; if I open the status window for the printer, nothing's in there. If I save the document and then try to print it, it goes to the printer; when I open the printer status window, it tells me it's printing, but nothing happens and after about 10 minutes, "printing" changes to "error." When I try to delete the file, it says "deleting," but it never goes away until I unplug the printer. I've had the same results on two different printers, and I've downloaded Vista drivers for each. I also tried saving the labels in Word 97-2003 format instead of Word 2007, with no better result. I'm able to print other documents, including labels that I created on my old computer but nothing new. Any suggestions? |
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