I have a user who uses Word XP.

Before today he was able to print envelopes just fine.

Now when he is types in delivery address - and hits print - it is blank.

If we add to document - it is blank.

We've ran detect and repair, without any good results.

Any suggestions?

DUH!!!!

He had the paper size changed to 8/12 by 11 instead of an envelope size



"Gladys" wrote:

I have a user who uses Word XP.

Before today he was able to print envelopes just fine.

Now when he is types in delivery address - and hits print - it is blank.

If we add to document - it is blank.

We've ran detect and repair, without any good results.

Any suggestions?

"Gladys" wrote:

DUH!!!!

He had the paper size changed to 8/12 by 11 instead of an envelope size



"Gladys" wrote:

I have a user who uses Word XP.

Before today he was able to print envelopes just fine.

Now when he is types in delivery address - and hits print - it is blank.

If we add to document - it is blank.

We've ran detect and repair, without any good results.

Any suggestions?

Thanks for posting back. You have saved a lot of head scratching.