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#1
Posted to microsoft.public.word.docmanagement
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Help!! Got Windows Vista and '02 Word docs won't show up!
My computer died yesterday so I got a new one. I had the files transferred
from the old one to the new by the Geek Squad. I asked the salesguy if my Word docs will work on the new computer and he said oh sure, absolutely. I'm a writer so I have a ton of stuff saved... Well, I just tried to open some things and they can't open because the Vista Word won't support the documents. HELP!!! |
#2
Posted to microsoft.public.word.docmanagement
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Help!! Got Windows Vista and '02 Word docs won't show up!
They do work. It's not "Vista Word", it's Word 2007 and it does open older
word files. If you are having a problem or getting error messages, then we need details to help you. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "BaffledVistaUser" wrote in message ... My computer died yesterday so I got a new one. I had the files transferred from the old one to the new by the Geek Squad. I asked the salesguy if my Word docs will work on the new computer and he said oh sure, absolutely. I'm a writer so I have a ton of stuff saved... Well, I just tried to open some things and they can't open because the Vista Word won't support the documents. HELP!!! |
#3
Posted to microsoft.public.word.docmanagement
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Help!! Got Windows Vista and '02 Word docs won't show up!
BaffledVistaUser wrote:
My computer died yesterday so I got a new one. I had the files transferred from the old one to the new by the Geek Squad. I asked the salesguy if my Word docs will work on the new computer and he said oh sure, absolutely. I'm a writer so I have a ton of stuff saved... Well, I just tried to open some things and they can't open because the Vista Word won't support the documents. HELP!!! If the files were just copied from one computer to the other, then Office isn't "installed" on the new one. Installation of programs in Windows is much more than just copying the program's files -- it also makes entries in the registry (in the case of Office, there are hundreds of them) and in some cases modifies the behavior of other programs such as Windows Explorer. Can you open Word itself from the Start menu? If you can, then it is installed. If not, then you need to insert the installation CD and reinstall Office. If Office is installed, but it won't open files from older versions of Office, then read http://support.microsoft.com/?kbid=922849. It probably won't make a lot of sense to you, but show it to the Geek Squad guy and insist that they make the registry change for you. If they know what they're doing (not guaranteed!) it should take only a couple of minutes. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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