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#1
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Expanding Normal.dot file
Word 2002, SP3, Operating System Win WP Prof.
About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
#2
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Expanding Normal.dot file
I suspect you have a poorly written Add-In that keeps changing your
normal.dot. The first line of defense is under Tools Options Save. Check the box to prompt to save changes to normal.dot. Then check for Add-Ins. http://word.mvps.org/FAQs/Customizat...sInstalled.htm Decide what they do, and whether you want them. If not, uinstall them. Write to the company that installed the Add-In on your computer without asking you and send them a bill for your time. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Word 2002, SP3, Operating System Win WP Prof. About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
#3
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Expanding Normal.dot file
Charles I opened Word, clicked on Tools in the Menu and then Templates.
There were only two listed. Adobe Acrobate (not loaded) and a Documents to Go Addin (DVZWDaddin.dot) which had a check mark. I finally chased down the copies of the second addin and renamed them. I have rebooted the PC and my Normal.dot file is still changing and growing every time I open Word. Any other ideas? "Charles Kenyon" wrote: I suspect you have a poorly written Add-In that keeps changing your normal.dot. The first line of defense is under Tools Options Save. Check the box to prompt to save changes to normal.dot. Then check for Add-Ins. http://word.mvps.org/FAQs/Customizat...sInstalled.htm Decide what they do, and whether you want them. If not, uinstall them. Write to the company that installed the Add-In on your computer without asking you and send them a bill for your time. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Word 2002, SP3, Operating System Win WP Prof. About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
#4
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Expanding Normal.dot file
Did you (1) change the setting for the prompt?
(2) read the article on Add-Ins? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Charles I opened Word, clicked on Tools in the Menu and then Templates. There were only two listed. Adobe Acrobate (not loaded) and a Documents to Go Addin (DVZWDaddin.dot) which had a check mark. I finally chased down the copies of the second addin and renamed them. I have rebooted the PC and my Normal.dot file is still changing and growing every time I open Word. Any other ideas? "Charles Kenyon" wrote: I suspect you have a poorly written Add-In that keeps changing your normal.dot. The first line of defense is under Tools Options Save. Check the box to prompt to save changes to normal.dot. Then check for Add-Ins. http://word.mvps.org/FAQs/Customizat...sInstalled.htm Decide what they do, and whether you want them. If not, uinstall them. Write to the company that installed the Add-In on your computer without asking you and send them a bill for your time. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Word 2002, SP3, Operating System Win WP Prof. About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
#5
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Expanding Normal.dot file
Yes Charles I did read your link.
I am not sure what you mean by "change the setting for the prompt?" I have removed the addins -- i.e. when I open Word; Tools; Templates and Add-ins" nothing is listed in the box for Addins. Similarly the Com Add-ins box is empty. If you mean did I remove checkmarks, there are no boxes for check marks even. The time and date of my normal.dot changes every time I open Word - not a document just Word. The normal.dot file size still increases in size. Additionally in the odd event something in Normal.dot was caused problems I have both deleted it and copies another normal.dot from another PC without the behavior. Also I am clean and current Microsoft's AntiSpyware and Norton's AV. "Charles Kenyon" wrote: Did you (1) change the setting for the prompt? (2) read the article on Add-Ins? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Charles I opened Word, clicked on Tools in the Menu and then Templates. There were only two listed. Adobe Acrobate (not loaded) and a Documents to Go Addin (DVZWDaddin.dot) which had a check mark. I finally chased down the copies of the second addin and renamed them. I have rebooted the PC and my Normal.dot file is still changing and growing every time I open Word. Any other ideas? "Charles Kenyon" wrote: I suspect you have a poorly written Add-In that keeps changing your normal.dot. The first line of defense is under Tools Options Save. Check the box to prompt to save changes to normal.dot. Then check for Add-Ins. http://word.mvps.org/FAQs/Customizat...sInstalled.htm Decide what they do, and whether you want them. If not, uinstall them. Write to the company that installed the Add-In on your computer without asking you and send them a bill for your time. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Word 2002, SP3, Operating System Win WP Prof. About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
#6
Posted to microsoft.public.word.docmanagement
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Expanding Normal.dot file
What Charles was asking was whether you had checked the box for "Prompt to
save Normal template" on the Save tab of Tools | Options. This will force Word to ask your permission before saving Normal.dot and allow you to say no. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Gordon Potter" wrote in message ... Yes Charles I did read your link. I am not sure what you mean by "change the setting for the prompt?" I have removed the addins -- i.e. when I open Word; Tools; Templates and Add-ins" nothing is listed in the box for Addins. Similarly the Com Add-ins box is empty. If you mean did I remove checkmarks, there are no boxes for check marks even. The time and date of my normal.dot changes every time I open Word - not a document just Word. The normal.dot file size still increases in size. Additionally in the odd event something in Normal.dot was caused problems I have both deleted it and copies another normal.dot from another PC without the behavior. Also I am clean and current Microsoft's AntiSpyware and Norton's AV. "Charles Kenyon" wrote: Did you (1) change the setting for the prompt? (2) read the article on Add-Ins? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Charles I opened Word, clicked on Tools in the Menu and then Templates. There were only two listed. Adobe Acrobate (not loaded) and a Documents to Go Addin (DVZWDaddin.dot) which had a check mark. I finally chased down the copies of the second addin and renamed them. I have rebooted the PC and my Normal.dot file is still changing and growing every time I open Word. Any other ideas? "Charles Kenyon" wrote: I suspect you have a poorly written Add-In that keeps changing your normal.dot. The first line of defense is under Tools Options Save. Check the box to prompt to save changes to normal.dot. Then check for Add-Ins. http://word.mvps.org/FAQs/Customizat...sInstalled.htm Decide what they do, and whether you want them. If not, uinstall them. Write to the company that installed the Add-In on your computer without asking you and send them a bill for your time. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Word 2002, SP3, Operating System Win WP Prof. About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
#7
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Expanding Normal.dot file
Regarding forcing a prompt to save to Normal.dot, I don't want to do that --
If I do, I have to say "no" everytime I close Word or Outlook. I do understand that prevents the normal.dot file from growing; but I would rather find the cause. Can you think of any other causes? or testing that could identify what is going on? "Suzanne S. Barnhill" wrote: What Charles was asking was whether you had checked the box for "Prompt to save Normal template" on the Save tab of Tools | Options. This will force Word to ask your permission before saving Normal.dot and allow you to say no. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Gordon Potter" wrote in message ... Yes Charles I did read your link. I am not sure what you mean by "change the setting for the prompt?" I have removed the addins -- i.e. when I open Word; Tools; Templates and Add-ins" nothing is listed in the box for Addins. Similarly the Com Add-ins box is empty. If you mean did I remove checkmarks, there are no boxes for check marks even. The time and date of my normal.dot changes every time I open Word - not a document just Word. The normal.dot file size still increases in size. Additionally in the odd event something in Normal.dot was caused problems I have both deleted it and copies another normal.dot from another PC without the behavior. Also I am clean and current Microsoft's AntiSpyware and Norton's AV. "Charles Kenyon" wrote: Did you (1) change the setting for the prompt? (2) read the article on Add-Ins? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Charles I opened Word, clicked on Tools in the Menu and then Templates. There were only two listed. Adobe Acrobate (not loaded) and a Documents to Go Addin (DVZWDaddin.dot) which had a check mark. I finally chased down the copies of the second addin and renamed them. I have rebooted the PC and my Normal.dot file is still changing and growing every time I open Word. Any other ideas? "Charles Kenyon" wrote: I suspect you have a poorly written Add-In that keeps changing your normal.dot. The first line of defense is under Tools Options Save. Check the box to prompt to save changes to normal.dot. Then check for Add-Ins. http://word.mvps.org/FAQs/Customizat...sInstalled.htm Decide what they do, and whether you want them. If not, uinstall them. Write to the company that installed the Add-In on your computer without asking you and send them a bill for your time. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Word 2002, SP3, Operating System Win WP Prof. About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
#8
Posted to microsoft.public.word.docmanagement
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Expanding Normal.dot file
This is almost always caused by a poorly written add-in. The two most
notorious culprits are the Office Plug-in in Norton AntiVirus and the Microsoft Works Suite Add-in for Word. For other possibilities, see €śWord prompts me to save changes to the Normal.dot template€ť at http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Gordon Potter" wrote in message ... Regarding forcing a prompt to save to Normal.dot, I don't want to do that -- If I do, I have to say "no" everytime I close Word or Outlook. I do understand that prevents the normal.dot file from growing; but I would rather find the cause. Can you think of any other causes? or testing that could identify what is going on? "Suzanne S. Barnhill" wrote: What Charles was asking was whether you had checked the box for "Prompt to save Normal template" on the Save tab of Tools | Options. This will force Word to ask your permission before saving Normal.dot and allow you to say no. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Gordon Potter" wrote in message ... Yes Charles I did read your link. I am not sure what you mean by "change the setting for the prompt?" I have removed the addins -- i.e. when I open Word; Tools; Templates and Add-ins" nothing is listed in the box for Addins. Similarly the Com Add-ins box is empty. If you mean did I remove checkmarks, there are no boxes for check marks even. The time and date of my normal.dot changes every time I open Word - not a document just Word. The normal.dot file size still increases in size. Additionally in the odd event something in Normal.dot was caused problems I have both deleted it and copies another normal.dot from another PC without the behavior. Also I am clean and current Microsoft's AntiSpyware and Norton's AV. "Charles Kenyon" wrote: Did you (1) change the setting for the prompt? (2) read the article on Add-Ins? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Charles I opened Word, clicked on Tools in the Menu and then Templates. There were only two listed. Adobe Acrobate (not loaded) and a Documents to Go Addin (DVZWDaddin.dot) which had a check mark. I finally chased down the copies of the second addin and renamed them. I have rebooted the PC and my Normal.dot file is still changing and growing every time I open Word. Any other ideas? "Charles Kenyon" wrote: I suspect you have a poorly written Add-In that keeps changing your normal.dot. The first line of defense is under Tools Options Save. Check the box to prompt to save changes to normal.dot. Then check for Add-Ins. http://word.mvps.org/FAQs/Customizat...sInstalled.htm Decide what they do, and whether you want them. If not, uinstall them. Write to the company that installed the Add-In on your computer without asking you and send them a bill for your time. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Word 2002, SP3, Operating System Win WP Prof. About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
#9
Posted to microsoft.public.word.docmanagement
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Expanding Normal.dot file
Thanks for the comments. I have follow everything I understand. I have
disabled the Norton AV. I have no add-ins showing under the Tools; Templates or Tools; Com add-in. I did find some stuff in the Help;About;Systom Info, *but* the link says this is important for Word 2003 and I have Word 2002. Nothing for Works -- no on this machine since the large HDD format. Norton AV 2005 says I am clean, so as far as I can tell I have run the string out on the link you provided. If there is anyplace else to look or stuff to check. I will dig through it. "Suzanne S. Barnhill" wrote: This is almost always caused by a poorly written add-in. The two most notorious culprits are the Office Plug-in in Norton AntiVirus and the Microsoft Works Suite Add-in for Word. For other possibilities, see €śWord prompts me to save changes to the Normal.dot template€ť at http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Gordon Potter" wrote in message ... Regarding forcing a prompt to save to Normal.dot, I don't want to do that -- If I do, I have to say "no" everytime I close Word or Outlook. I do understand that prevents the normal.dot file from growing; but I would rather find the cause. Can you think of any other causes? or testing that could identify what is going on? "Suzanne S. Barnhill" wrote: What Charles was asking was whether you had checked the box for "Prompt to save Normal template" on the Save tab of Tools | Options. This will force Word to ask your permission before saving Normal.dot and allow you to say no. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Gordon Potter" wrote in message ... Yes Charles I did read your link. I am not sure what you mean by "change the setting for the prompt?" I have removed the addins -- i.e. when I open Word; Tools; Templates and Add-ins" nothing is listed in the box for Addins. Similarly the Com Add-ins box is empty. If you mean did I remove checkmarks, there are no boxes for check marks even. The time and date of my normal.dot changes every time I open Word - not a document just Word. The normal.dot file size still increases in size. Additionally in the odd event something in Normal.dot was caused problems I have both deleted it and copies another normal.dot from another PC without the behavior. Also I am clean and current Microsoft's AntiSpyware and Norton's AV. "Charles Kenyon" wrote: Did you (1) change the setting for the prompt? (2) read the article on Add-Ins? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Charles I opened Word, clicked on Tools in the Menu and then Templates. There were only two listed. Adobe Acrobate (not loaded) and a Documents to Go Addin (DVZWDaddin.dot) which had a check mark. I finally chased down the copies of the second addin and renamed them. I have rebooted the PC and my Normal.dot file is still changing and growing every time I open Word. Any other ideas? "Charles Kenyon" wrote: I suspect you have a poorly written Add-In that keeps changing your normal.dot. The first line of defense is under Tools Options Save. Check the box to prompt to save changes to normal.dot. Then check for Add-Ins. http://word.mvps.org/FAQs/Customizat...sInstalled.htm Decide what they do, and whether you want them. If not, uinstall them. Write to the company that installed the Add-In on your computer without asking you and send them a bill for your time. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Word 2002, SP3, Operating System Win WP Prof. About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
#10
Posted to microsoft.public.word.docmanagement
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Expanding Normal.dot file
I can't think of anything else, but what is certain is that *something* is
altering your Normal.dot, and if you don't want it changed, your best bet is to give yourself the option of saying no. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Gordon Potter" wrote in message ... Thanks for the comments. I have follow everything I understand. I have disabled the Norton AV. I have no add-ins showing under the Tools; Templates or Tools; Com add-in. I did find some stuff in the Help;About;Systom Info, *but* the link says this is important for Word 2003 and I have Word 2002. Nothing for Works -- no on this machine since the large HDD format. Norton AV 2005 says I am clean, so as far as I can tell I have run the string out on the link you provided. If there is anyplace else to look or stuff to check. I will dig through it. "Suzanne S. Barnhill" wrote: This is almost always caused by a poorly written add-in. The two most notorious culprits are the Office Plug-in in Norton AntiVirus and the Microsoft Works Suite Add-in for Word. For other possibilities, see €śWord prompts me to save changes to the Normal.dot template€ť at http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Gordon Potter" wrote in message ... Regarding forcing a prompt to save to Normal.dot, I don't want to do that -- If I do, I have to say "no" everytime I close Word or Outlook. I do understand that prevents the normal.dot file from growing; but I would rather find the cause. Can you think of any other causes? or testing that could identify what is going on? "Suzanne S. Barnhill" wrote: What Charles was asking was whether you had checked the box for "Prompt to save Normal template" on the Save tab of Tools | Options. This will force Word to ask your permission before saving Normal.dot and allow you to say no. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Gordon Potter" wrote in message ... Yes Charles I did read your link. I am not sure what you mean by "change the setting for the prompt?" I have removed the addins -- i.e. when I open Word; Tools; Templates and Add-ins" nothing is listed in the box for Addins. Similarly the Com Add-ins box is empty. If you mean did I remove checkmarks, there are no boxes for check marks even. The time and date of my normal.dot changes every time I open Word - not a document just Word. The normal.dot file size still increases in size. Additionally in the odd event something in Normal.dot was caused problems I have both deleted it and copies another normal.dot from another PC without the behavior. Also I am clean and current Microsoft's AntiSpyware and Norton's AV. "Charles Kenyon" wrote: Did you (1) change the setting for the prompt? (2) read the article on Add-Ins? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Charles I opened Word, clicked on Tools in the Menu and then Templates. There were only two listed. Adobe Acrobate (not loaded) and a Documents to Go Addin (DVZWDaddin.dot) which had a check mark. I finally chased down the copies of the second addin and renamed them. I have rebooted the PC and my Normal.dot file is still changing and growing every time I open Word. Any other ideas? "Charles Kenyon" wrote: I suspect you have a poorly written Add-In that keeps changing your normal.dot. The first line of defense is under Tools Options Save. Check the box to prompt to save changes to normal.dot. Then check for Add-Ins. http://word.mvps.org/FAQs/Customizat...sInstalled.htm Decide what they do, and whether you want them. If not, uinstall them. Write to the company that installed the Add-In on your computer without asking you and send them a bill for your time. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Gordon Potter" wrote in message ... Word 2002, SP3, Operating System Win WP Prof. About a month ago Word crash upon opening. I deleted Normal.dot and things were "normal" again. Yesterday Word began crashing again. I noticed my Normal.dot file was about 984K -- Deleted it again. Now I observe the normal.dot file increases in size everytime I open Word - not need to change Word settings or open a document. This does not happen on my second PC. |
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