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Problem Installing Updated Office 2000
I have recentley attempted to install an updated version of Office 2000 onto
a PC I have inherited (with Windows XP). I had thought the previous version of Office had ben taken off but when I try and run Word documents a Microsoft Setup for the old Office pops up asking for the old security key. I'm assuming there is some trace of the old Office still left on my PC which is overiding the new product's security, and unfortunatley no record of the old key exists. How can I completley remove the old software so that my ne key will be accepted? |
#2
Posted to microsoft.public.word.docmanagement
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Problem Installing Updated Office 2000
Hi ?B?U29vbnkgRGF5?=,
I have recentley attempted to install an updated version of Office 2000 onto a PC I have inherited (with Windows XP). I had thought the previous version of Office had ben taken off but when I try and run Word documents a Microsoft Setup for the old Office pops up asking for the old security key. I'm assuming there is some trace of the old Office still left on my PC which is overiding the new product's security, and unfortunatley no record of the old key exists. How can I completley remove the old software so that my ne key will be accepted? As far as I know, this is not something a "typical" Office installation does. you might try asking in the office.setup newsgroup, whether anyone there has any ideas. It might help to provide more information about the version of Windows and what kind of (corporate?) environment the machine originated from. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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