I'm using Office 2003 Standard Edition and when in Word and Outlook, have a
problem. 2 keys have somehow switched round. I now have to hit Shift/ " for
the @ sign, and shift/@ to get the " sign. No idea how this happened.

I've tried reinstalling the disk to correct errors, and tried messing around
with the symbols shortcuts, but nothing changes.

I'm a writer, so use " all the time and am totally frustrated by this. Any
ideas??
Thanks.