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Why doesn't Word 2007 open on my PC while Excel or One Note does?
My problem is similar to what Mr. Jim Scrivener has explained so well; however,
initially Word 2007 was working perfectly till I made the mistake of downloading a Trojan Remover program which interfered in some way so that my Word 2007 stopped opening completely. In the meantime, I have removed all anti-virus software as well as the so-called Trojan Remover but Word 2007 has now gone to eternal sleep! Reminds me of those famous lines from Robert Browning's "My Last Duchess": 'I gave commands... Then all smiles stopped together.." |
#2
Posted to microsoft.public.word.newusers
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Why doesn't Word 2007 open on my PC while Excel or One Note does?
Speculative removal of trojans when there is no evidence you had one is not
a sensible thing to do. Even less sensible is running a PC that is connected to the internet without AV software. Install some decent AV software before you do anything else! Try http://free.avg.com/download?prd=afe As for Word 2007, you will have to repair the installation from the Windows add or remove programs applet. Then see http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. with particular attention to the normal template and any add-ins. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Zahid Islam wrote: My problem is similar to what Mr. Jim Scrivener has explained so well; however, initially Word 2007 was working perfectly till I made the mistake of downloading a Trojan Remover program which interfered in some way so that my Word 2007 stopped opening completely. In the meantime, I have removed all anti-virus software as well as the so-called Trojan Remover but Word 2007 has now gone to eternal sleep! Reminds me of those famous lines from Robert Browning's "My Last Duchess": 'I gave commands... Then all smiles stopped together.." |
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