WhenI create a document in Word, the printer adds an unwanted half-inch
space at the top! This throws my labels out of alignment. Is this a
calibration problem? How do I correct it?

Assuming you have the correct label format and the printer and page layout
are using the same sized paper settings and you don't have a header in
normal.dot, then edit the label layout to remove the excess margin.
My guess is that you have an empty paragraph in the page header of
normal.dot. Rename normal.dot to oldnormal.dot and see if that fixes it.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


tercar wrote:
WhenI create a document in Word, the printer adds an unwanted
half-inch space at the top! This throws my labels out of alignment.
Is this a calibration problem? How do I correct it?

First of all, thank you for your kind response. Unfortunately, it does't
solve the problem. Nothing wrong with normal.dot. The page looks fine on
the screen in Print Layout View. Something happens between the layout view
and the printer that adds the unwanted half inch. It used to work fine!

"Graham Mayor" wrote:

Assuming you have the correct label format and the printer and page layout
are using the same sized paper settings and you don't have a header in
normal.dot, then edit the label layout to remove the excess margin.
My guess is that you have an empty paragraph in the page header of
normal.dot. Rename normal.dot to oldnormal.dot and see if that fixes it.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


tercar wrote:
WhenI create a document in Word, the printer adds an unwanted
half-inch space at the top! This throws my labels out of alignment.
Is this a calibration problem? How do I correct it?

Possibly a printer feed problem? Do you see the same effect if you print on
plain paper?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"tercar" wrote in message
...
First of all, thank you for your kind response. Unfortunately, it does't
solve the problem. Nothing wrong with normal.dot. The page looks fine on
the screen in Print Layout View. Something happens between the layout
view
and the printer that adds the unwanted half inch. It used to work fine!

"Graham Mayor" wrote:

Assuming you have the correct label format and the printer and page
layout
are using the same sized paper settings and you don't have a header in
normal.dot, then edit the label layout to remove the excess margin.
My guess is that you have an empty paragraph in the page header of
normal.dot. Rename normal.dot to oldnormal.dot and see if that fixes it.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


tercar wrote:
WhenI create a document in Word, the printer adds an unwanted
half-inch space at the top! This throws my labels out of alignment.
Is this a calibration problem? How do I correct it?

Yes! If I write a letter, the whole document is printed a half inch lower!
If I use a personal template with a header, the header and the letter are
lower on the page by half an inch. To create labels, I have had to put
"zero" for the top of the page settings. Only then do I get proper
registration.

"Suzanne S. Barnhill" wrote:

Possibly a printer feed problem? Do you see the same effect if you print on
plain paper?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"tercar" wrote in message
...
First of all, thank you for your kind response. Unfortunately, it does't
solve the problem. Nothing wrong with normal.dot. The page looks fine on
the screen in Print Layout View. Something happens between the layout
view
and the printer that adds the unwanted half inch. It used to work fine!

"Graham Mayor" wrote:

Assuming you have the correct label format and the printer and page
layout
are using the same sized paper settings and you don't have a header in
normal.dot, then edit the label layout to remove the excess margin.
My guess is that you have an empty paragraph in the page header of
normal.dot. Rename normal.dot to oldnormal.dot and see if that fixes it.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


tercar wrote:
WhenI create a document in Word, the printer adds an unwanted
half-inch space at the top! This throws my labels out of alignment.
Is this a calibration problem? How do I correct it?

See if there is a driver update available for your printer.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


tercar wrote:
Yes! If I write a letter, the whole document is printed a half inch
lower! If I use a personal template with a header, the header and the
letter are lower on the page by half an inch. To create labels, I
have had to put "zero" for the top of the page settings. Only then
do I get proper registration.

"Suzanne S. Barnhill" wrote:

Possibly a printer feed problem? Do you see the same effect if you
print on plain paper?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

"tercar" wrote in message
...
First of all, thank you for your kind response. Unfortunately, it
does't solve the problem. Nothing wrong with normal.dot. The page
looks fine on the screen in Print Layout View. Something happens
between the layout view and the printer that adds the unwanted half
inch. It used to work fine!

"Graham Mayor" wrote:

Assuming you have the correct label format and the printer and
page layout are using the same sized paper settings and you don't
have a header in normal.dot, then edit the label layout to remove
the excess margin.
My guess is that you have an empty paragraph in the page header of
normal.dot. Rename normal.dot to oldnormal.dot and see if that
fixes it.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


tercar wrote:
WhenI create a document in Word, the printer adds an unwanted
half-inch space at the top! This throws my labels out of
alignment. Is this a calibration problem? How do I correct it?