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#1
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Office XP and printing
Hi,
I am a helpdesk technician at my company and I'm having some issues with MS word that's included with Office XP. When anyone opens a word document and decides to print it with a different printer other than the OS's default printer, word then uses that printer for the rest of the day (like it's caching it). Example: I open an important document and don't want to print it to the public (default) printer . I go to file | print | and choose the printer closes to me. Now for the rest of the day when I open a Word document and click on the print icon, to print to the windows default printer, it prints to the last printer (the one closest to me that I chose previously). Is there a setting within word that sets this? Is there any way I can stop this from happening? It's causing huge issues when someone chooses a label printer the closes the document and clicks the print icon later in the day. It's wasting tons of labels when this happens. Please assist me in finding the solution. Thanks. |
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#2
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Office XP and printing
How to troubleshoot printing problems in Word 2002 (Part 1)
http://support.microsoft.com/kb/291336/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "nn21" wrote in message ... Hi, I am a helpdesk technician at my company and I'm having some issues with MS word that's included with Office XP. When anyone opens a word document and decides to print it with a different printer other than the OS's default printer, word then uses that printer for the rest of the day (like it's caching it). Example: I open an important document and don't want to print it to the public (default) printer . I go to file | print | and choose the printer closes to me. Now for the rest of the day when I open a Word document and click on the print icon, to print to the windows default printer, it prints to the last printer (the one closest to me that I chose previously). Is there a setting within word that sets this? Is there any way I can stop this from happening? It's causing huge issues when someone chooses a label printer the closes the document and clicks the print icon later in the day. It's wasting tons of labels when this happens. Please assist me in finding the solution. Thanks. |
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#3
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Office XP and printing
The problem is not that I can't print or I'm getting an error. The problem
is, Word is changing the default printer, only in Word and only for a day, when I choose a printer other than the Windows default. "Mary Sauer" wrote: How to troubleshoot printing problems in Word 2002 (Part 1) http://support.microsoft.com/kb/291336/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "nn21" wrote in message ... Hi, I am a helpdesk technician at my company and I'm having some issues with MS word that's included with Office XP. When anyone opens a word document and decides to print it with a different printer other than the OS's default printer, word then uses that printer for the rest of the day (like it's caching it). Example: I open an important document and don't want to print it to the public (default) printer . I go to file | print | and choose the printer closes to me. Now for the rest of the day when I open a Word document and click on the print icon, to print to the windows default printer, it prints to the last printer (the one closest to me that I chose previously). Is there a setting within word that sets this? Is there any way I can stop this from happening? It's causing huge issues when someone chooses a label printer the closes the document and clicks the print icon later in the day. It's wasting tons of labels when this happens. Please assist me in finding the solution. Thanks. |
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#4
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Office XP and printing
There are resources in Part 2 that could help.
-- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "nn21" wrote in message ... The problem is not that I can't print or I'm getting an error. The problem is, Word is changing the default printer, only in Word and only for a day, when I choose a printer other than the Windows default. "Mary Sauer" wrote: How to troubleshoot printing problems in Word 2002 (Part 1) http://support.microsoft.com/kb/291336/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "nn21" wrote in message ... Hi, I am a helpdesk technician at my company and I'm having some issues with MS word that's included with Office XP. When anyone opens a word document and decides to print it with a different printer other than the OS's default printer, word then uses that printer for the rest of the day (like it's caching it). Example: I open an important document and don't want to it to the public (default) printer . I go to file | print | and choose the printer closes to me. Now for the rest of the day when I open a Word document and click on the print icon, to print to the windows default printer, it prints to the last printer (the one closest to me that I chose previously). Is there a setting within word that sets this? Is there any way I can stop this from happening? It's causing huge issues when someone chooses a label printer the closes the document and clicks the print icon later in the day. It's wasting tons of labels when this happens. Please assist me in finding the solution. Thanks. |
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#5
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Office XP and printing
That is normal. When you select a different printer in Word, it becomes the
active printer for that Word session until you change to a different one. If you would like to be able to select a different printer for a specific print job, see http://www.gmayor.com/fax_from_word.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "nn21" wrote in message ... The problem is not that I can't print or I'm getting an error. The problem is, Word is changing the default printer, only in Word and only for a day, when I choose a printer other than the Windows default. "Mary Sauer" wrote: How to troubleshoot printing problems in Word 2002 (Part 1) http://support.microsoft.com/kb/291336/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "nn21" wrote in message ... Hi, I am a helpdesk technician at my company and I'm having some issues with MS word that's included with Office XP. When anyone opens a word document and decides to print it with a different printer other than the OS's default printer, word then uses that printer for the rest of the day (like it's caching it). Example: I open an important document and don't want to it to the public (default) printer . I go to file | print | and choose the printer closes to me. Now for the rest of the day when I open a Word document and click on the print icon, to print to the windows default printer, it prints to the last printer (the one closest to me that I chose previously). Is there a setting within word that sets this? Is there any way I can stop this from happening? It's causing huge issues when someone chooses a label printer the closes the document and clicks the print icon later in the day. It's wasting tons of labels when this happens. Please assist me in finding the solution. Thanks. |
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#6
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Office XP and printing
Thank you for your information. This helps a lot.
"Suzanne S. Barnhill" wrote: That is normal. When you select a different printer in Word, it becomes the active printer for that Word session until you change to a different one. If you would like to be able to select a different printer for a specific print job, see http://www.gmayor.com/fax_from_word.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "nn21" wrote in message ... The problem is not that I can't print or I'm getting an error. The problem is, Word is changing the default printer, only in Word and only for a day, when I choose a printer other than the Windows default. "Mary Sauer" wrote: How to troubleshoot printing problems in Word 2002 (Part 1) http://support.microsoft.com/kb/291336/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "nn21" wrote in message ... Hi, I am a helpdesk technician at my company and I'm having some issues with MS word that's included with Office XP. When anyone opens a word document and decides to print it with a different printer other than the OS's default printer, word then uses that printer for the rest of the day (like it's caching it). Example: I open an important document and don't want to it to the public (default) printer . I go to file | print | and choose the printer closes to me. Now for the rest of the day when I open a Word document and click on the print icon, to print to the windows default printer, it prints to the last printer (the one closest to me that I chose previously). Is there a setting within word that sets this? Is there any way I can stop this from happening? It's causing huge issues when someone chooses a label printer the closes the document and clicks the print icon later in the day. It's wasting tons of labels when this happens. Please assist me in finding the solution. Thanks. |
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