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#1
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Help Files
When I type a question into Office XP application the Help dialog box
displays but it is blank any ideas? |
#2
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See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the Help
Index tabs appear blank when you use Help in an Office program". "Desktop support person" wrote: When I type a question into Office XP application the Help dialog box displays but it is blank any ideas? |
#3
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I tried that fix, sorry It did not work. I have also done a detect & repair
this did not help. I have checked and it is not profile related it happens to any one that logs on to the computer. This computer has Access 2000 and Office XP Pro we have several computers with this setup and no problems. This computer has been setup this way for at least a year. Any other things I can try? Thanks "garfield-n-odie" wrote: See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the Help Index tabs appear blank when you use Help in an Office program". "Desktop support person" wrote: When I type a question into Office XP application the Help dialog box displays but it is blank any ideas? |
#4
Posted to microsoft.public.word.docmanagement
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Help Files
Hi:
I have this same problem in Word, Excel and Outlook all ver 2002. I went into the registry and found help files indicated, but with a dot 1 and a dot 2 for each file. I really don't know how to proceed. Did you ever resolve this issue on your end? Hope you can give me some information. -- Thanks, Alan "Desktop support person" wrote: I tried that fix, sorry It did not work. I have also done a detect & repair this did not help. I have checked and it is not profile related it happens to any one that logs on to the computer. This computer has Access 2000 and Office XP Pro we have several computers with this setup and no problems. This computer has been setup this way for at least a year. Any other things I can try? Thanks "garfield-n-odie" wrote: See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the Help Index tabs appear blank when you use Help in an Office program". "Desktop support person" wrote: When I type a question into Office XP application the Help dialog box displays but it is blank any ideas? |
#5
Posted to microsoft.public.word.docmanagement
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Help Files
Hi:
I have this same problem and when I looked in the registery, I found the files referred to in the kb artical, but with a dot 1 and dot 2 version for each help file. Now I really don't know what to do. Did you ever resolve this matter on your end. I hope you did and you can tell me what you did. -- Thanks, Alan "Desktop support person" wrote: I tried that fix, sorry It did not work. I have also done a detect & repair this did not help. I have checked and it is not profile related it happens to any one that logs on to the computer. This computer has Access 2000 and Office XP Pro we have several computers with this setup and no problems. This computer has been setup this way for at least a year. Any other things I can try? Thanks "garfield-n-odie" wrote: See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the Help Index tabs appear blank when you use Help in an Office program". "Desktop support person" wrote: When I type a question into Office XP application the Help dialog box displays but it is blank any ideas? |
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