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#1
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Track changes - changes all reviewers to "author" upon savingdocument - fix or workaround?
I'm using Office 2007 to work on a document with multiple reviewers.
When I open the document, all prior revisions or comments (mine and other's) are attributed to "author". When I make changes, they are tracked under my name, until I save the document, at which point all comments and revisions are changed to "author", so instead of multiple authors and colors, I get only one. I've tried saving the document as a 97-2003 document and a "current" Word document, both with and without compatability maintained. I'm not sure what type of document it was originally, but suspect those working on it have both 2007 and older versions of Word. I've also tried cutting and pasting into a new document, which solves the author attribution problem, and the comments remain, but all prior redlining is lost, so that solution is no good. Looking for a fix or a workaround that isn't too time-consuming. |
#2
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Track changes - changes all reviewers to "author" upon saving document - fix or workaround?
In Word 2003, this option was in Tools | Options | Security: "Remove
personal information from file properties on save." This option is now found at Office Button | Word Options | Trust Center | Trust Center Settings | Privacy Options (for some reason this setting is disabled for me). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Mike S." wrote in message ... I'm using Office 2007 to work on a document with multiple reviewers. When I open the document, all prior revisions or comments (mine and other's) are attributed to "author". When I make changes, they are tracked under my name, until I save the document, at which point all comments and revisions are changed to "author", so instead of multiple authors and colors, I get only one. I've tried saving the document as a 97-2003 document and a "current" Word document, both with and without compatability maintained. I'm not sure what type of document it was originally, but suspect those working on it have both 2007 and older versions of Word. I've also tried cutting and pasting into a new document, which solves the author attribution problem, and the comments remain, but all prior redlining is lost, so that solution is no good. Looking for a fix or a workaround that isn't too time-consuming. |
#3
Posted to microsoft.public.word.docmanagement
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Track changes - changes all reviewers to "author" upon saving document - fix or workaround?
Follow-up: From Help I learned that the option I described is available only
in documents created in previous versions of Word in which that option was enabled. For new Word 2007 documents, you use the Document Inspector instead. From your description, however, I would guess that you are dealing with a document created in an older version and this option is enabled, so you should be able to disable it from the location I described. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Suzanne S. Barnhill" wrote in message ... In Word 2003, this option was in Tools | Options | Security: "Remove personal information from file properties on save." This option is now found at Office Button | Word Options | Trust Center | Trust Center Settings | Privacy Options (for some reason this setting is disabled for me). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Mike S." wrote in message ... I'm using Office 2007 to work on a document with multiple reviewers. When I open the document, all prior revisions or comments (mine and other's) are attributed to "author". When I make changes, they are tracked under my name, until I save the document, at which point all comments and revisions are changed to "author", so instead of multiple authors and colors, I get only one. I've tried saving the document as a 97-2003 document and a "current" Word document, both with and without compatability maintained. I'm not sure what type of document it was originally, but suspect those working on it have both 2007 and older versions of Word. I've also tried cutting and pasting into a new document, which solves the author attribution problem, and the comments remain, but all prior redlining is lost, so that solution is no good. Looking for a fix or a workaround that isn't too time-consuming. |
#4
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Track changes - changes all reviewers to "author" upon saving
We have encountered the same problem with Track Changes in Word 2003 and have
this option deselected and the problem is still taking place. Is there any other answer to this question? Thanks...Patty "Suzanne S. Barnhill" wrote: In Word 2003, this option was in Tools | Options | Security: "Remove personal information from file properties on save." This option is now found at Office Button | Word Options | Trust Center | Trust Center Settings | Privacy Options (for some reason this setting is disabled for me). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Mike S." wrote in message ... I'm using Office 2007 to work on a document with multiple reviewers. When I open the document, all prior revisions or comments (mine and other's) are attributed to "author". When I make changes, they are tracked under my name, until I save the document, at which point all comments and revisions are changed to "author", so instead of multiple authors and colors, I get only one. I've tried saving the document as a 97-2003 document and a "current" Word document, both with and without compatability maintained. I'm not sure what type of document it was originally, but suspect those working on it have both 2007 and older versions of Word. I've also tried cutting and pasting into a new document, which solves the author attribution problem, and the comments remain, but all prior redlining is lost, so that solution is no good. Looking for a fix or a workaround that isn't too time-consuming. |
#5
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Track changes - changes all reviewers to "author" upon saving
Hi Patty,
What version of Word are you using? Are these documents from other people you're incorporating? You can only control the personal information setting for work you do, if others have already cleared the document turning off the option doesn't do much. If you use these steps what result to do you get for the author list? 1. Start a new document and type =rand(20,10) {enter key) to create sample text 2. Turn on track changes and make some changes to the text. 3. Change your User Name spelling temporarily: If prior to Word 2007 Tools=Options=User Information (prior to Word 2007) If Word 2007 Office Button=Word Options=Popular or Review=Tracking=Track Changes=Change User name 4. Make additional changes to the document. Assuming your settings are for color by author the last changes should be in a separate color. 5. Close and reopen the document. Did the different author names remain? ===================== "PattyE" wrote in message ... We have encountered the same problem with Track Changes in Word 2003 and have this option deselected and the problem is still taking place. Is there any other answer to this question? Thanks...Patty -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
#6
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Track changes - changes all reviewers to "author" upon saving
Hi Bob,
Thanks for your response. We are using Word 2003. One lawyer here has had problems when working on documents with track changes. The setting is set to "By Author" and the document works at first with two or more authors. When she saves, however, her documents lose all of the separate author history and all the changes melt into one "Author." I tried the test on her PC and it did in fact show 2 different authors. The setting under Tools | Options | Security to Remove personal information on save has always been deselected and that was the first thing rechecked every time. She is working with clients on these documents but the strange thing is that at first multiple authors are differentiated. We do have a metadata scrubber, but she does not use it. Thanks for any more enlightenment you may have. Patty "Bob Buckland ?:-)" wrote: Hi Patty, What version of Word are you using? Are these documents from other people you're incorporating? You can only control the personal information setting for work you do, if others have already cleared the document turning off the option doesn't do much. If you use these steps what result to do you get for the author list? 1. Start a new document and type =rand(20,10) {enter key) to create sample text 2. Turn on track changes and make some changes to the text. 3. Change your User Name spelling temporarily: If prior to Word 2007 Tools=Options=User Information (prior to Word 2007) If Word 2007 Office Button=Word Options=Popular or Review=Tracking=Track Changes=Change User name 4. Make additional changes to the document. Assuming your settings are for color by author the last changes should be in a separate color. 5. Close and reopen the document. Did the different author names remain? ===================== "PattyE" wrote in message ... We have encountered the same problem with Track Changes in Word 2003 and have this option deselected and the problem is still taking place. Is there any other answer to this question? Thanks...Patty -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
#7
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Track changes - changes all reviewers to "author" upon saving
Does she have "Remove personal information from document properties on save"
checked on the Security tab of Tools | Options? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "PattyE" wrote in message ... Hi Bob, Thanks for your response. We are using Word 2003. One lawyer here has had problems when working on documents with track changes. The setting is set to "By Author" and the document works at first with two or more authors. When she saves, however, her documents lose all of the separate author history and all the changes melt into one "Author." I tried the test on her PC and it did in fact show 2 different authors. The setting under Tools | Options | Security to Remove personal information on save has always been deselected and that was the first thing rechecked every time. She is working with clients on these documents but the strange thing is that at first multiple authors are differentiated. We do have a metadata scrubber, but she does not use it. Thanks for any more enlightenment you may have. Patty "Bob Buckland ?:-)" wrote: Hi Patty, What version of Word are you using? Are these documents from other people you're incorporating? You can only control the personal information setting for work you do, if others have already cleared the document turning off the option doesn't do much. If you use these steps what result to do you get for the author list? 1. Start a new document and type =rand(20,10) {enter key) to create sample text 2. Turn on track changes and make some changes to the text. 3. Change your User Name spelling temporarily: If prior to Word 2007 Tools=Options=User Information (prior to Word 2007) If Word 2007 Office Button=Word Options=Popular or Review=Tracking=Track Changes=Change User name 4. Make additional changes to the document. Assuming your settings are for color by author the last changes should be in a separate color. 5. Close and reopen the document. Did the different author names remain? ===================== "PattyE" wrote in message ... We have encountered the same problem with Track Changes in Word 2003 and have this option deselected and the problem is still taking place. Is there any other answer to this question? Thanks...Patty -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
#8
Posted to microsoft.public.word.docmanagement
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Track changes - changes all reviewers to "author" upon saving
No, as stated, this has never been selected in the whole process.
"Suzanne S. Barnhill" wrote: Does she have "Remove personal information from document properties on save" checked on the Security tab of Tools | Options? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "PattyE" wrote in message ... Hi Bob, Thanks for your response. We are using Word 2003. One lawyer here has had problems when working on documents with track changes. The setting is set to "By Author" and the document works at first with two or more authors. When she saves, however, her documents lose all of the separate author history and all the changes melt into one "Author." I tried the test on her PC and it did in fact show 2 different authors. The setting under Tools | Options | Security to Remove personal information on save has always been deselected and that was the first thing rechecked every time. She is working with clients on these documents but the strange thing is that at first multiple authors are differentiated. We do have a metadata scrubber, but she does not use it. Thanks for any more enlightenment you may have. Patty "Bob Buckland ?:-)" wrote: Hi Patty, What version of Word are you using? Are these documents from other people you're incorporating? You can only control the personal information setting for work you do, if others have already cleared the document turning off the option doesn't do much. If you use these steps what result to do you get for the author list? 1. Start a new document and type =rand(20,10) {enter key) to create sample text 2. Turn on track changes and make some changes to the text. 3. Change your User Name spelling temporarily: If prior to Word 2007 Tools=Options=User Information (prior to Word 2007) If Word 2007 Office Button=Word Options=Popular or Review=Tracking=Track Changes=Change User name 4. Make additional changes to the document. Assuming your settings are for color by author the last changes should be in a separate color. 5. Close and reopen the document. Did the different author names remain? ===================== "PattyE" wrote in message ... We have encountered the same problem with Track Changes in Word 2003 and have this option deselected and the problem is still taking place. Is there any other answer to this question? Thanks...Patty -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
#9
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Track changes - changes all reviewers to "author" upon saving
Hi Patty,
I'm assuming that the files being worked with are always opened from the hard drive and not as email attachments. With the test, this occured in a new document (with two named authors) rather than a document that came from someone else? In Tools=Options=Save be sure to Disable: 'Allow Fast Saves' Enable: 'Make local copy...' the first can cause problems, the first can help prevent them If you've already run a repair/reinstall of Office, from either the Help menu or from Add/Remove Programs in the Windows control panel, and the problem persists there are some additional things you may want to look at. 1. Start a new document, type a space, then use File=Web Page Preview to open it in your browser. In the browser use View=View Source and look for this entry in the o:OfficeDocumentSettings section near the top of the source view. o:RemovePersonalInformation/ That entry should not be there if the box for personal information is not checked under Tools=Options=Security. You may want to also try the #1 check on a document that is received from someone else (i.e. the setting may already be in force when the document comes in). 2. Use Alt, T, I to bring up the Add-ins dialog is there an entry for the Remove Hidden Data (RHD) add-in for Word 2003? http://support.microsoft.com/kb/834427 or any add-in that may be related to your document management/metascrubber (they may not appear if they're COM Add-ins) 3. Use File=Open and open Normal.dot or other template that is used for the basis of the documents where you're seeing this and with the template open check the setting of the personal information box in Tools=Options=Security (Also check other templates listed as Global using Alt, T, I). 4. In Tools=Options=Security set macro security to high, restart Word and see if the author names hold if you repeat the original test (prior message) 5. Restart Word in Office safe mode (hold ctrl key while starting Word, and repeat the test. If #4 or #5 still produce the problem then there could be some corruption in Word's registry keys. ================= "PattyE" wrote in message ... Hi Bob, Thanks for your response. We are using Word 2003. One lawyer here has had problems when working on documents with track changes. The setting is set to "By Author" and the document works at first with two or more authors. When she saves, however, her documents lose all of the separate author history and all the changes melt into one "Author." I tried the test on her PC and it did in fact show 2 different authors. The setting under Tools | Options | Security to Remove personal information on save has always been deselected and that was the first thing rechecked every time. She is working with clients on these documents but the strange thing is that at first multiple authors are differentiated. We do have a metadata scrubber, but she does not use it. Thanks for any more enlightenment you may have. Patty -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
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