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KathyInAZ KathyInAZ is offline
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Posts: 4
Default Why is chapter in page number sometimes incorrect in Word?

I am using Word 2003 and trying to get page numbers to always display in the
page number format that is applied to them.

A 300-page document has section breaks for chapters. Each chapter/section
starts with a numbered Heading 1 style. The footer in each section is set to
"Include chapter number." I know that each section footer is not "linked to
previous" because I see that each footer contains the title of the chapter as
text (and all the chapter names are different).

I have not been able to get each section page number to display the correct
chapter number, even though the page numbers are all set up exactly the same.

Here's what the first page numbers of the first 10 chapters look like right
now.
Chapter 1: Page 1-1
Chapter 2: Page 1-1
Chapter 3: Page 1-1
Chapter 4: Page 4-1
Chapter 5: Page 4-1
Chapter 6: Page 6-1
Chapter 7: Page 7-1
Chapter 8: Page 7-1
Chapter 9: Page 9-1
Chapter 10: Page 9-1

The chapters that have wrong numbering change. I have no idea why. In one
incarnation of this document, all the chapters were starting on Page 6-1.
The next day, most of the chapter numbers were correct.

Unfortunately, I can't send a copy of the document, and I haven't been able
to make these problems happen in another document. I hope this problem
description may ring a bell with someone. Can anyone help me get the page
numbers to be correct?

Thanks in advance for even reading this. Below, I've listed the main
attempted fixes I've tried that I can remember.

Kathy

I have tried everything I could think of, including the following, but I've
had no success.
1. Reapplied the page number formatting.
2. Deleted the page number and added it again.
3. Recalculated all fields in the document.
4. Selected an incorrect page field and recalculated it.
5. Copied the page field from a good footer to a "bad" footer. For example,
I copied the "Page 4-1" on top of an incorrect "Page 1-1," and the pasted
text immediately changed from 4-1 to 1-1.
6. Copied the footer from the original template, which has all the sections
with correct page numbering, and pasted onto a "bad" footer.
7. Converted to PDF. All I remembered doing between the chapter numbers all
starting at 6-1 and then starting with correct page numbers was converting
the file to PDF overnight. But doing that a second time didn't help.
8. Created a new document from the template and pasted in each chapter
separately, making sure there were no breaks in the pasted text (and did this
on a Windows 2000 PC and on a Windows XP PC, both with Word 2003).
9. Converted some versions of the document to and from a master document,
because we really need the document split so multiple people can edit it, but
master and subdocuments seem to be adding to this and other problems.
10. Changed the page number to various different formats--without the
chapter number, with roman numerals, etc. Some sections seem to get stuck:
Either they WILL display a chapter number--right or wrong--regardless of
whether "Include chapter number" is selected, or they will NOT display the
chapter no matter what is selected. The "stuck" problem was probably only in
the master/subdocument incarnations of the document.
11. Printed the first page of a chapter with a bad page number.



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Shauna Kelly Shauna Kelly is offline
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Posts: 571
Default Why is chapter in page number sometimes incorrect in Word?

Hi Kathy

A full description of how to achieve what you need is at the following page.
Follow the steps completely and in the order given, and it will all work out
well:

I want to include the chapter number with the page number in the Header -
how can I do this?
http://www.word.mvps.org/FAQs/Number...pterNumber.htm

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word


"KathyInAZ" wrote in message
...
I am using Word 2003 and trying to get page numbers to always display in
the
page number format that is applied to them.

A 300-page document has section breaks for chapters. Each chapter/section
starts with a numbered Heading 1 style. The footer in each section is set
to
"Include chapter number." I know that each section footer is not "linked
to
previous" because I see that each footer contains the title of the chapter
as
text (and all the chapter names are different).

I have not been able to get each section page number to display the
correct
chapter number, even though the page numbers are all set up exactly the
same.

Here's what the first page numbers of the first 10 chapters look like
right
now.
Chapter 1: Page 1-1
Chapter 2: Page 1-1
Chapter 3: Page 1-1
Chapter 4: Page 4-1
Chapter 5: Page 4-1
Chapter 6: Page 6-1
Chapter 7: Page 7-1
Chapter 8: Page 7-1
Chapter 9: Page 9-1
Chapter 10: Page 9-1

The chapters that have wrong numbering change. I have no idea why. In
one
incarnation of this document, all the chapters were starting on Page 6-1.
The next day, most of the chapter numbers were correct.

Unfortunately, I can't send a copy of the document, and I haven't been
able
to make these problems happen in another document. I hope this problem
description may ring a bell with someone. Can anyone help me get the page
numbers to be correct?

Thanks in advance for even reading this. Below, I've listed the main
attempted fixes I've tried that I can remember.

Kathy

I have tried everything I could think of, including the following, but
I've
had no success.
1. Reapplied the page number formatting.
2. Deleted the page number and added it again.
3. Recalculated all fields in the document.
4. Selected an incorrect page field and recalculated it.
5. Copied the page field from a good footer to a "bad" footer. For
example,
I copied the "Page 4-1" on top of an incorrect "Page 1-1," and the pasted
text immediately changed from 4-1 to 1-1.
6. Copied the footer from the original template, which has all the
sections
with correct page numbering, and pasted onto a "bad" footer.
7. Converted to PDF. All I remembered doing between the chapter numbers
all
starting at 6-1 and then starting with correct page numbers was converting
the file to PDF overnight. But doing that a second time didn't help.
8. Created a new document from the template and pasted in each chapter
separately, making sure there were no breaks in the pasted text (and did
this
on a Windows 2000 PC and on a Windows XP PC, both with Word 2003).
9. Converted some versions of the document to and from a master document,
because we really need the document split so multiple people can edit it,
but
master and subdocuments seem to be adding to this and other problems.
10. Changed the page number to various different formats--without the
chapter number, with roman numerals, etc. Some sections seem to get
stuck:
Either they WILL display a chapter number--right or wrong--regardless of
whether "Include chapter number" is selected, or they will NOT display the
chapter no matter what is selected. The "stuck" problem was probably only
in
the master/subdocument incarnations of the document.
11. Printed the first page of a chapter with a bad page number.





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KathyInAZ KathyInAZ is offline
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Posts: 4
Default Why is chapter in page number sometimes incorrect in Word?

Shauna,

Thanks for your reply. (Just FYI, we were given the template, and other
people are using it successfully.)

While searching for an answer to my problem, I had already gone through the
web page you referenced. However, reading it again gave me an idea for
something else to try, which eventually led to removing the section breaks
from my test copy of the document. I was surprised that even then the page
numbers were still wrong. So then I tried selecting one Heading 1, selecting
all the instances all at once, clearing the formatting, and reapplying the
Heading 1 style. That fixed the page number problem, so I did that in the
real copy and split it into subdocuments.

Just when I thought all was well, I checked the table of contents and
noticed that the page number is messed up in some subdocuments (multiples of
page n-1). I tried to fix that for a while and gave up. To get the page
numbering to work properly, I tried removing the subdocuments. The page
numbering wasn't corrected till I deleted all the section breaks that Word
had added before and after each subdocument.

It's still not perfect but at least it's useable now.

Thanks,
Kathy
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Stefan Blom Stefan Blom is offline
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Posts: 8,428
Default Why is chapter in page number sometimes incorrect in Word?

Since you are referring to "subdocuments," are you using Word's master
document feature? Note that it can cause corruption, which *could* explain
the problems you are seeing. For more, see
http://word.mvps.org/faqs/general/Wh...ocsCorrupt.htm.

--
Stefan Blom
Microsoft Word MVP


"KathyInAZ" wrote in message
...
Shauna,

Thanks for your reply. (Just FYI, we were given the template, and other
people are using it successfully.)

While searching for an answer to my problem, I had already gone through
the
web page you referenced. However, reading it again gave me an idea for
something else to try, which eventually led to removing the section breaks
from my test copy of the document. I was surprised that even then the
page
numbers were still wrong. So then I tried selecting one Heading 1,
selecting
all the instances all at once, clearing the formatting, and reapplying the
Heading 1 style. That fixed the page number problem, so I did that in the
real copy and split it into subdocuments.

Just when I thought all was well, I checked the table of contents and
noticed that the page number is messed up in some subdocuments (multiples
of
page n-1). I tried to fix that for a while and gave up. To get the page
numbering to work properly, I tried removing the subdocuments. The page
numbering wasn't corrected till I deleted all the section breaks that Word
had added before and after each subdocument.

It's still not perfect but at least it's useable now.

Thanks,
Kathy







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KathyInAZ KathyInAZ is offline
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Posts: 4
Default Why is chapter in page number sometimes incorrect in Word?

Stefan,

The answer to your question is yes and no.

I had run across the article you mentioned, too, while searching endlessly
for a solution to our problem. After reading that article, I became highly
suspicious of master document section breaks as a cause of our problems, and
some of the "fixes" we're using support that idea.

I have tried so many different things trying to fix problems that I am not
positive, but I think the page numbering problem happened in one of the
incarnations where I started over from scratch: I copied and pasted each
chapter into the template to create one new document (not a master and
subdocuments). However, the template has section breaks for each chapter,
and weird things happen sometimes when deleting section breaks. (For
example, I would delete an extra "Next Page" section break that had appeared,
and the "Continuous" section break I wanted to keep would turn into a "Next
Page" section break, or vice versa--very annoying.) It's possible that I
pasted a section break and corrupted the new file.

For a while, we were all editing one big document (no master and subdocs),
but the page numbers were still wrong. That problem was corrected in this
document by clearing and reapplying all the Heading 1 style instances.

Just recently, we've been doing okay. Using the corrected document, we
created a master and subdocuments so we can all edit at the same time.
However, to produce a final document, we have to remove all the subdocuments.
Page numbering is still messed up at that point. Once we carefully delete
the section breaks that Word added for subdocuments (and didn't remove while
removing the subdocuments), page numbering is correct and we can create the
PDF.

Master documents appear to cause our page numbering problem.

Kathy



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Stefan Blom Stefan Blom is offline
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Posts: 8,428
Default Why is chapter in page number sometimes incorrect in Word?

INCLUDETEXT fields can be used instead of master documents. See
http://word.mvps.org/faqs/tblsfldsfm...ldscontent.htm.

Note that the section breaks display the type of the following section but
stores the formatting of the previous section. This sometimes causes
confusion. See http://word.mvps.org/faqs/formatting...thSections.htm.

--
Stefan Blom
Microsoft Word MVP


"KathyInAZ" wrote in message
...
Stefan,

The answer to your question is yes and no.

I had run across the article you mentioned, too, while searching endlessly
for a solution to our problem. After reading that article, I became
highly
suspicious of master document section breaks as a cause of our problems,
and
some of the "fixes" we're using support that idea.

I have tried so many different things trying to fix problems that I am not
positive, but I think the page numbering problem happened in one of the
incarnations where I started over from scratch: I copied and pasted each
chapter into the template to create one new document (not a master and
subdocuments). However, the template has section breaks for each chapter,
and weird things happen sometimes when deleting section breaks. (For
example, I would delete an extra "Next Page" section break that had
appeared,
and the "Continuous" section break I wanted to keep would turn into a
"Next
Page" section break, or vice versa--very annoying.) It's possible that I
pasted a section break and corrupted the new file.

For a while, we were all editing one big document (no master and subdocs),
but the page numbers were still wrong. That problem was corrected in this
document by clearing and reapplying all the Heading 1 style instances.

Just recently, we've been doing okay. Using the corrected document, we
created a master and subdocuments so we can all edit at the same time.
However, to produce a final document, we have to remove all the
subdocuments.
Page numbering is still messed up at that point. Once we carefully delete
the section breaks that Word added for subdocuments (and didn't remove
while
removing the subdocuments), page numbering is correct and we can create
the
PDF.

Master documents appear to cause our page numbering problem.

Kathy









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