[Dennis Hughes]

I loaded Office 2007 and am trying to do a mail merge to labels using the
step by step commands.

All goes normally until I get to "update all labels". Only the top labels
in each column are "replicated".

I end up with the two top labels on each page, but many pages.

Is this a bug or am I missing something?

I'm running Vista and using Avery US 5162.

Thanks,

Dennis

[Doug Robbins - Word MVP]

Are you using a Tablet PC?

If so, see the Knowledge Base article at:

http://support.microsoft.com/kb/898630

A workaround for the problem is included.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dennis Hughes" wrote in message
...
I loaded Office 2007 and am trying to do a mail merge to labels using the
step by step commands.

All goes normally until I get to "update all labels". Only the top labels
in each column are "replicated".

I end up with the two top labels on each page, but many pages.

Is this a bug or am I missing something?

I'm running Vista and using Avery US 5162.

Thanks,

Dennis

[Dennis Hughes]

I'm using a new Dell, normal size. I also tried Mailmerge using the normal
way, not the step by step, and the same result.

The computer is up to date with the Microsoft updates.

Thanks,

Dennis

"Doug Robbins - Word MVP" wrote in message
...
Are you using a Tablet PC?

If so, see the Knowledge Base article at:

http://support.microsoft.com/kb/898630

A workaround for the problem is included.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dennis Hughes" wrote in message
...
I loaded Office 2007 and am trying to do a mail merge to labels using the
step by step commands.

All goes normally until I get to "update all labels". Only the top
labels in each column are "replicated".

I end up with the two top labels on each page, but many pages.

Is this a bug or am I missing something?

I'm running Vista and using Avery US 5162.

Thanks,

Dennis

[Doug Robbins - Word MVP]

I assume that you are using the Update Labels button in the Write & Insert
Fields chunk of the Mailings tab that appears when a mail merge main
document is active.

It certainly works here on a Dell Latitude D610, running Word 2007 under
Windows XP SP2.

I guess there is a possibility that Vista has introduced a new wrinkle, but
before I try and escalate the problem, can you report back and confirm that
what you are doing is what I have described above. Also, please advise the
exact hardware specification.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dennis Hughes" wrote in message
...
I'm using a new Dell, normal size. I also tried Mailmerge using the
normal way, not the step by step, and the same result.

The computer is up to date with the Microsoft updates.

Thanks,

Dennis

"Doug Robbins - Word MVP" wrote in message
...
Are you using a Tablet PC?

If so, see the Knowledge Base article at:

http://support.microsoft.com/kb/898630

A workaround for the problem is included.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dennis Hughes" wrote in message
...
I loaded Office 2007 and am trying to do a mail merge to labels using the
step by step commands.

All goes normally until I get to "update all labels". Only the top
labels in each column are "replicated".

I end up with the two top labels on each page, but many pages.

Is this a bug or am I missing something?

I'm running Vista and using Avery US 5162.

Thanks,

Dennis

[Dennis Hughes]

Doug,

I'm using a Dell Dimension DXP061 2.4GHZ Intel dual cord, 4 GB RAM, Vista
home premium, & Office 2007.
I don't understand this line but it save "Tablet PC functionality:
Available"

There are the steps I am taking:
Open MS word
Mailings
Start Mail Merge
Labels
Avery USLetter 5162
Select Recip
Use existing list
Select an xls file
Select Sheet 1$
[Now the next records appear on the screen, two columns, 7 rows]
Edit recip List
Insert Merge Field (in upper left label)
Insert First Name Last Name
Address
City, State Zip
Update Labels
Only the top row and the bottom row are updated, rows 2-6 have only the
"next record"
Preview Document (same results)
Finish the merge (Only rows 1 & 7 have the info in them)

I have an XP machine with Office 2003 and it merges the same xls file
normally.

Hope this helps,

Dennis

"Doug Robbins - Word MVP" wrote in message
...
I assume that you are using the Update Labels button in the Write & Insert
Fields chunk of the Mailings tab that appears when a mail merge main
document is active.

It certainly works here on a Dell Latitude D610, running Word 2007 under
Windows XP SP2.

I guess there is a possibility that Vista has introduced a new wrinkle,
but before I try and escalate the problem, can you report back and confirm
that what you are doing is what I have described above. Also, please
advise the exact hardware specification.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dennis Hughes" wrote in message
...
I'm using a new Dell, normal size. I also tried Mailmerge using the
normal way, not the step by step, and the same result.

The computer is up to date with the Microsoft updates.

Thanks,

Dennis

"Doug Robbins - Word MVP" wrote in message
...
Are you using a Tablet PC?

If so, see the Knowledge Base article at:

http://support.microsoft.com/kb/898630

A workaround for the problem is included.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dennis Hughes" wrote in message
...
I loaded Office 2007 and am trying to do a mail merge to labels using
the step by step commands.

All goes normally until I get to "update all labels". Only the top
labels in each column are "replicated".

I end up with the two top labels on each page, but many pages.

Is this a bug or am I missing something?

I'm running Vista and using Avery US 5162.

Thanks,

Dennis

[Doug Robbins - Word MVP]

Hi Dennis,

Thanks for posting back with the details.

I think that it might be the "Tablet PC functionality: Available" that is
causing the issue as with a "regular" Tablet PC and that as a result, you
may need to use the work-around that is given in the Knowledge Base article
at:

http://support.microsoft.com/kb/898630


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dennis Hughes" wrote in message
...
Doug,

I'm using a Dell Dimension DXP061 2.4GHZ Intel dual cord, 4 GB RAM, Vista
home premium, & Office 2007.
I don't understand this line but it save "Tablet PC functionality:
Available"

There are the steps I am taking:
Open MS word
Mailings
Start Mail Merge
Labels
Avery USLetter 5162
Select Recip
Use existing list
Select an xls file
Select Sheet 1$
[Now the next records appear on the screen, two columns, 7 rows]
Edit recip List
Insert Merge Field (in upper left label)
Insert First Name Last Name
Address
City, State Zip
Update Labels
Only the top row and the bottom row are updated, rows 2-6 have only the
"next record"
Preview Document (same results)
Finish the merge (Only rows 1 & 7 have the info in them)

I have an XP machine with Office 2003 and it merges the same xls file
normally.

Hope this helps,

Dennis

"Doug Robbins - Word MVP" wrote in message
...
I assume that you are using the Update Labels button in the Write & Insert
Fields chunk of the Mailings tab that appears when a mail merge main
document is active.

It certainly works here on a Dell Latitude D610, running Word 2007 under
Windows XP SP2.

I guess there is a possibility that Vista has introduced a new wrinkle,
but before I try and escalate the problem, can you report back and
confirm that what you are doing is what I have described above. Also,
please advise the exact hardware specification.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dennis Hughes" wrote in message
...
I'm using a new Dell, normal size. I also tried Mailmerge using the
normal way, not the step by step, and the same result.

The computer is up to date with the Microsoft updates.

Thanks,

Dennis

"Doug Robbins - Word MVP" wrote in message
...
Are you using a Tablet PC?

If so, see the Knowledge Base article at:

http://support.microsoft.com/kb/898630

A workaround for the problem is included.


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Dennis Hughes" wrote in message
...
I loaded Office 2007 and am trying to do a mail merge to labels using
the step by step commands.

All goes normally until I get to "update all labels". Only the top
labels in each column are "replicated".

I end up with the two top labels on each page, but many pages.

Is this a bug or am I missing something?

I'm running Vista and using Avery US 5162.

Thanks,

Dennis