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#1
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Access word mail merge error
In the course of my work, I have created a database to collect results
from tests (scientific type experiments) I have carried out. I have then merged these results into word documents to generate reports about these tests. Both the database and the word templates (*.dot files) I use to merge my documents are stored on my hard drive. I recently re-installed the operating system on my machine and during this process I renamed the folder containing the database. Ever since this point, when I try and open any of the templates or the word documents that have been created from these templates, word crashes with the following error: Unknown error returned from application. Error caught at [file Connect.cpp, line 699], operation cancelled. Contact technical support if this error persists. Through trying many ways to fix this problem, I think I have narrowed the problem down to being related to the fact that the word documents are expecting to find a database in one location and the database is no longer there. However, I have tried putting the database back in its old location to no avail. Does any one have any ideas on how to fix this problem? I have many of these templates, so to create them all over again from scratch would take a long time. Many thanks, in advance! |
#2
Posted to microsoft.public.word.mailmerge.fields
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Access word mail merge error
Are there any auto macros in the templates? If so, hold down the shift key
when you open either the template or a document created from it. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Fraggle257" wrote in message oups.com... In the course of my work, I have created a database to collect results from tests (scientific type experiments) I have carried out. I have then merged these results into word documents to generate reports about these tests. Both the database and the word templates (*.dot files) I use to merge my documents are stored on my hard drive. I recently re-installed the operating system on my machine and during this process I renamed the folder containing the database. Ever since this point, when I try and open any of the templates or the word documents that have been created from these templates, word crashes with the following error: Unknown error returned from application. Error caught at [file Connect.cpp, line 699], operation cancelled. Contact technical support if this error persists. Through trying many ways to fix this problem, I think I have narrowed the problem down to being related to the fact that the word documents are expecting to find a database in one location and the database is no longer there. However, I have tried putting the database back in its old location to no avail. Does any one have any ideas on how to fix this problem? I have many of these templates, so to create them all over again from scratch would take a long time. Many thanks, in advance! |
#3
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Access word mail merge error
Thank you for your input! The document template certainally does have
some macros in it, however, I have tried the trick you suggested and it is still crashing. Any other ideas? Many thanks! Emma |
#4
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Access word mail merge error
Do you know what the macros are trying to do?
When you say open the template, do you mean create a new document from the template by selecting New from the File menu? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Fraggle257" wrote in message oups.com... Thank you for your input! The document template certainally does have some macros in it, however, I have tried the trick you suggested and it is still crashing. Any other ideas? Many thanks! Emma |
#5
Posted to microsoft.public.word.mailmerge.fields
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Access word mail merge error
It may still have a macro for inserting pictures, no other macros. I
think I have narrowed the problem down to being something about the database that I merge from, as I have created totally fresh word documents from the database and they still crash. When I say I open the document, I have done both opening the template as a .dot to try and edit the template and creating a new document from the template by selecting New from the file menu. Thanks! Emma |
#6
Posted to microsoft.public.word.mailmerge.fields
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Access word mail merge error
From the Tools menu in Word, select Options and then go to the General tab
and check the box against the "Confirm conversions at open" item and try connecting the database by the different options that you are then presented with. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Fraggle257" wrote in message oups.com... It may still have a macro for inserting pictures, no other macros. I think I have narrowed the problem down to being something about the database that I merge from, as I have created totally fresh word documents from the database and they still crash. When I say I open the document, I have done both opening the template as a .dot to try and edit the template and creating a new document from the template by selecting New from the file menu. Thanks! Emma |
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