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#1
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Word help
I am making no progress with my problem concerning Word help.
The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick |
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#2
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Word help
Have you tried repairing the Office installation?
-- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick |
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#3
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Word help
I have uninstalled Office and reinstalled it with no change in the problem.
If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick |
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#4
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Word help
Uninstalling and reinstalling doesn't really change anything. In Word 2003,
use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick |
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#5
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Word help
Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but
Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick |
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#6
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Word help
This seems to be an impossible problem to search for (as you've no doubt
found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick |
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#7
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Word help
He should be aware, though, that even when his Word2007 Help is
working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02*pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain.. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick- |
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#8
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Word help
Too true! Although, if you enable online Help, there are many more options.
The problem is that they're not succinct, easy-to-read Help topics; instead, they're often narrated tutorials with practice files to download. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message ... He should be aware, though, that even when his Word2007 Help is working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02 pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick- |
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#9
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Word help
And some topics are nowhere to be found, even if you connect to Office
online. In particular, certain topics on field codes seem to be lost forever. :-( Fortunately, the Field Options dialog box gives you brief descriptions of fields and their switches. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Too true! Although, if you enable online Help, there are many more options. The problem is that they're not succinct, easy-to-read Help topics; instead, they're often narrated tutorials with practice files to download. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message ... He should be aware, though, that even when his Word2007 Help is working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02 pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick- |
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#10
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Word help
Actually, the field codes are fully documented at
http://office.microsoft.com/en-us/wo...047231033.aspx (switches at http://office.microsoft.com/en-us/wo...47321033.aspx). But you won't get there from Help. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Stefan Blom" wrote in message ... And some topics are nowhere to be found, even if you connect to Office online. In particular, certain topics on field codes seem to be lost forever. :-( Fortunately, the Field Options dialog box gives you brief descriptions of fields and their switches. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Too true! Although, if you enable online Help, there are many more options. The problem is that they're not succinct, easy-to-read Help topics; instead, they're often narrated tutorials with practice files to download. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message ... He should be aware, though, that even when his Word2007 Help is working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02 pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick- |
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#11
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Word help
They were fully(?) documented in the Appendix to the MANUAL that CAME
WITH MacWord 5.0. That was where I learned to do useful things like strikeover and adjust position. On Dec 29, 10:45*am, "Suzanne S. Barnhill" wrote: Actually, the field codes are fully documented athttp://office.microsoft.com/en-us/word/CH061047231033.aspx(switches athttp://office.microsoft.com/en-us/word/CH061047321033.aspx). But you won't get there from Help. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Stefan Blom" wrote in message ... And some topics are nowhere to be found, even if you connect to Office online. In particular, certain topics on field codes seem to be lost forever. *:-( Fortunately, the Field Options dialog box gives you brief descriptions of fields and their switches. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Too true! Although, if you enable online Help, there are many more options. The problem is that they're not succinct, easy-to-read Help topics; instead, they're often narrated tutorials with practice files to download. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message .... He should be aware, though, that even when his Word2007 Help is working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02 pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick-- |
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#12
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Word help
They're fully documented in Word 2003 Help, too (which is what those
assistance files are). FWIW, I have the manuals for Word for Windows 2.0 and Word 6.0, and, although the manuals are very exhaustive (and it's always interesting to see how old many of the "new" features are), most of the "advanced" topics just refer the user to the online Help. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message ... They were fully(?) documented in the Appendix to the MANUAL that CAME WITH MacWord 5.0. That was where I learned to do useful things like strikeover and adjust position. On Dec 29, 10:45 am, "Suzanne S. Barnhill" wrote: Actually, the field codes are fully documented athttp://office.microsoft.com/en-us/word/CH061047231033.aspx(switches athttp://office.microsoft.com/en-us/word/CH061047321033.aspx). But you won't get there from Help. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Stefan Blom" wrote in message ... And some topics are nowhere to be found, even if you connect to Office online. In particular, certain topics on field codes seem to be lost forever. :-( Fortunately, the Field Options dialog box gives you brief descriptions of fields and their switches. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Too true! Although, if you enable online Help, there are many more options. The problem is that they're not succinct, easy-to-read Help topics; instead, they're often narrated tutorials with practice files to download. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message ... He should be aware, though, that even when his Word2007 Help is working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02 pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick-- |
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#13
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Word help
But since that article is for Word *2003*, the new fields introduced in Word
2007 won't be included, of course. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Actually, the field codes are fully documented at http://office.microsoft.com/en-us/wo...047231033.aspx (switches at http://office.microsoft.com/en-us/wo...47321033.aspx). But you won't get there from Help. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Stefan Blom" wrote in message ... And some topics are nowhere to be found, even if you connect to Office online. In particular, certain topics on field codes seem to be lost forever. :-( Fortunately, the Field Options dialog box gives you brief descriptions of fields and their switches. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Too true! Although, if you enable online Help, there are many more options. The problem is that they're not succinct, easy-to-read Help topics; instead, they're often narrated tutorials with practice files to download. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message ... He should be aware, though, that even when his Word2007 Help is working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02 pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick- |
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#14
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Word help
There are new fields in Word 2007? What are they?
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Stefan Blom" wrote in message ... But since that article is for Word *2003*, the new fields introduced in Word 2007 won't be included, of course. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Actually, the field codes are fully documented at http://office.microsoft.com/en-us/wo...047231033.aspx (switches at http://office.microsoft.com/en-us/wo...47321033.aspx). But you won't get there from Help. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Stefan Blom" wrote in message ... And some topics are nowhere to be found, even if you connect to Office online. In particular, certain topics on field codes seem to be lost forever. :-( Fortunately, the Field Options dialog box gives you brief descriptions of fields and their switches. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Too true! Although, if you enable online Help, there are many more options. The problem is that they're not succinct, easy-to-read Help topics; instead, they're often narrated tutorials with practice files to download. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message ... He should be aware, though, that even when his Word2007 Help is working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02 pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick- |
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#15
Posted to microsoft.public.word.docmanagement
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Word help
Well, for one thing there is a BIBLIOGRAPHY field with the new citation
feature. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... There are new fields in Word 2007? What are they? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Stefan Blom" wrote in message ... But since that article is for Word *2003*, the new fields introduced in Word 2007 won't be included, of course. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Actually, the field codes are fully documented at http://office.microsoft.com/en-us/wo...047231033.aspx (switches at http://office.microsoft.com/en-us/wo...47321033.aspx). But you won't get there from Help. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Stefan Blom" wrote in message ... And some topics are nowhere to be found, even if you connect to Office online. In particular, certain topics on field codes seem to be lost forever. :-( Fortunately, the Field Options dialog box gives you brief descriptions of fields and their switches. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Too true! Although, if you enable online Help, there are many more options. The problem is that they're not succinct, easy-to-read Help topics; instead, they're often narrated tutorials with practice files to download. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message ... He should be aware, though, that even when his Word2007 Help is working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02 pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick- |
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#16
Posted to microsoft.public.word.docmanagement
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Word help
Ah, yes, the source of so much confusion and dissatisfaction!
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Stefan Blom" wrote in message ... Well, for one thing there is a BIBLIOGRAPHY field with the new citation feature. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... There are new fields in Word 2007? What are they? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Stefan Blom" wrote in message ... But since that article is for Word *2003*, the new fields introduced in Word 2007 won't be included, of course. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Actually, the field codes are fully documented at http://office.microsoft.com/en-us/wo...047231033.aspx (switches at http://office.microsoft.com/en-us/wo...47321033.aspx). But you won't get there from Help. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Stefan Blom" wrote in message ... And some topics are nowhere to be found, even if you connect to Office online. In particular, certain topics on field codes seem to be lost forever. :-( Fortunately, the Field Options dialog box gives you brief descriptions of fields and their switches. -- Stefan Blom Microsoft Word MVP "Suzanne S. Barnhill" wrote in message ... Too true! Although, if you enable online Help, there are many more options. The problem is that they're not succinct, easy-to-read Help topics; instead, they're often narrated tutorials with practice files to download. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "grammatim" wrote in message ... He should be aware, though, that even when his Word2007 Help is working perfectly, it won't give him much help. (See many threads mentioning how Help has deteriorated over the years.) On Dec 23, 12:02 pm, "Suzanne S. Barnhill" wrote: This seems to be an impossible problem to search for (as you've no doubt found) since all combinations of "Help" and "not responding," "unavailable," "not working," etc., just send you to places to get help when the application is not responding. The only advice I've found is to uninstall and reinstall, which clearly doesn't help. I wonder if you could get better help here if you would post in the word.application.errors newsgroup, which has less traffic and is frequented by people more knowledgeable about troubleshooting, well, application errors. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USAhttp://word.mvps.org "Nick" wrote in message ... Thank you, I have Word 2007 and Diagnostics found no problems anywhere! - but Help still is 'Not responding' I would be most grateful for any other ideas to get it going. -- Nick "Suzanne S. Barnhill" wrote: Uninstalling and reinstalling doesn't really change anything. In Word 2003, use Help | Detect and Repair. In Word 2007, Office Button | Word Options | Resources | run Microsoft Office Diagnostics. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Nick" wrote in message ... I have uninstalled Office and reinstalled it with no change in the problem. If this is not what you mean by 'repairing' could you please explain. Many thanks. -- Nick "Stefan Blom" wrote: Have you tried repairing the Office installation? -- Stefan Blom Microsoft Word MVP "Nick" wrote: I am making no progress with my problem concerning Word help. The main menu for help appears after pressing F1, but when I double click on an item, a black box appears arround the item, the circle starts revolving and nothing else happens. If I then click again on the item, '(Not responding)' appears at the top after Help, the menu goes faint, and I can only proceed by exiting. This fault also exists in PowerPoint and One Note, but help is working OK in Excel. Please can someone help. -- Nick- |
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