[Gerard]

Hi.

I want to change some of my Word Options. I can get the Options menu up and
amend any of the option on the openning ("popular") screen, but that is as
far as I can get. Neither the mouse, arrow, or page down buttons work. Thanks
for any advice.

Gerard

[Graham Mayor]

It seems likely that the Word data key in the registry is corrupt. If you
rename the key Word will create a new one
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data


Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org





-----Original Message-----
From: Gerard ]
Posted At: 27 December 2008 20:47
Posted To: microsoft.public.word.docmanagement
Conversation: How do I unfreeze Word Options so I can scroll below
Popular?
Subject: How do I unfreeze Word Options so I can scroll below Popular?

Hi.

I want to change some of my Word Options. I can get the Options menu up
and
amend any of the option on the openning ("popular") screen, but that is
as
far as I can get. Neither the mouse, arrow, or page down buttons work.
Thanks
for any advice.

Gerard

[Gerard]

Thanks, Graham.

On looking through the different posts, I have discovered that quite a few
people have had the same issue. For future readers, here are the instructions
from another post so you know how to follow Graham's advice...

To resolve this problem, delete the
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data registry subkey.
To do this, follow these steps:
1. Exit all Office programs.
2. Click Start button
3. type regedit in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation,
type the password, or click Continue.
4. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
5. On the Edit menu, click Delete, and then click Yes.
6. Exit Registry Editor.
7. Restart Word.




"Graham Mayor" wrote:

It seems likely that the Word data key in the registry is corrupt. If you
rename the key Word will create a new one
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data


Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org





-----Original Message-----
From: Gerard ]
Posted At: 27 December 2008 20:47
Posted To: microsoft.public.word.docmanagement
Conversation: How do I unfreeze Word Options so I can scroll below
Popular?
Subject: How do I unfreeze Word Options so I can scroll below Popular?

Hi.

I want to change some of my Word Options. I can get the Options menu up
and
amend any of the option on the openning ("popular") screen, but that is
as
far as I can get. Neither the mouse, arrow, or page down buttons work.
Thanks
for any advice.

Gerard