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Problems with Normal.dot in Word 2003
Hi Everyone,
Is anyone experiencing problems with the normal.dot file in Word 2003 (ver 11.8125.8122) SP2? Most of my experience using normal.dot was with Word 2000 so I'm wondering if things have changed in 2003. Word 2000 used to create the normal.dot automatically on open if it didn't already exist. But not in 2003. Here are the problems that my users are reporting... 1. Word is not automatically creating the normal.dot file on open. 2. Making changes to page setup and then clicking the Default button is not making the changes to normal.dot. 3. If we manually create a normal.dot file, and save changes specifically to this file, then all appears to be O.K. But if we add menu items or buttons these do not get saved in normal.dot on a consistent basis. Some times it saves and at others everything appears to get reset to back to default conditions (e.g. as if normal.dot is being cleared). The most frustrating thing is that I am following the instructions posted on the MVP site and something just does not feel right about how normal.dot is working. It feels like something changed within the past 2 months that is affecting normal.dot. Any help would be greatly appreciated. Thanks, George |
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