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#1
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Word documents slow to open
We've got a bunch of templates/docs that were created in Word 97. Things
were moving smoothly until last night when we disabled our old server and switched to a new one (old one was Win2kPro Server and the new one is Win2k3 Server). This morning people were complaining that their word files that were working fine yesterday are now taking upwards of 2-3 minutes to open. This files are about 48k and the header (as far as i know) was made up of text boxes and a black square shape. You used to be able to double click the object and it would open in another window (presumably MSDRAW, though i never checked) you could edit the contents of the "drawing" and then close and it would update. Now however, when you double click it you get the "Object created in MSDraw" error. Anyone know why this slowdown would occur? It's onlly my assumption that it has to do with the header. Might the old files be reaching for a template that was on the old server? Thanks -O. |
#2
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Documents do indeed look for the attached template on opening. If you are on
a network, it can take Word a very long time to conclude that the template is unavailable. Not sure about the graphic issue. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "OI66" wrote in message ... We've got a bunch of templates/docs that were created in Word 97. Things were moving smoothly until last night when we disabled our old server and switched to a new one (old one was Win2kPro Server and the new one is Win2k3 Server). This morning people were complaining that their word files that were working fine yesterday are now taking upwards of 2-3 minutes to open. This files are about 48k and the header (as far as i know) was made up of text boxes and a black square shape. You used to be able to double click the object and it would open in another window (presumably MSDRAW, though i never checked) you could edit the contents of the "drawing" and then close and it would update. Now however, when you double click it you get the "Object created in MSDraw" error. Anyone know why this slowdown would occur? It's onlly my assumption that it has to do with the header. Might the old files be reaching for a template that was on the old server? Thanks -O. |
#3
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Thanks Suzanne
Do you know of a way to sever this connection to the old templates? We restarted the old server and everything is back to normal, but obviously, we don't want to have to keep the thing around just to open word docs in a timely fashion. Do you know of any good references that I might turn to? "Suzanne S. Barnhill" wrote: Documents do indeed look for the attached template on opening. If you are on a network, it can take Word a very long time to conclude that the template is unavailable. Not sure about the graphic issue. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "OI66" wrote in message ... We've got a bunch of templates/docs that were created in Word 97. Things were moving smoothly until last night when we disabled our old server and switched to a new one (old one was Win2kPro Server and the new one is Win2k3 Server). This morning people were complaining that their word files that were working fine yesterday are now taking upwards of 2-3 minutes to open. This files are about 48k and the header (as far as i know) was made up of text boxes and a black square shape. You used to be able to double click the object and it would open in another window (presumably MSDRAW, though i never checked) you could edit the contents of the "drawing" and then close and it would update. Now however, when you double click it you get the "Object created in MSDraw" error. Anyone know why this slowdown would occur? It's onlly my assumption that it has to do with the header. Might the old files be reaching for a template that was on the old server? Thanks -O. |
#4
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My apologies Suzanne - I just found your reply in this thread:
why are Word 2000 documents are opening slow in word 2003 Thank you for your help. "Suzanne S. Barnhill" wrote: Documents do indeed look for the attached template on opening. If you are on a network, it can take Word a very long time to conclude that the template is unavailable. Not sure about the graphic issue. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "OI66" wrote in message ... We've got a bunch of templates/docs that were created in Word 97. Things were moving smoothly until last night when we disabled our old server and switched to a new one (old one was Win2kPro Server and the new one is Win2k3 Server). This morning people were complaining that their word files that were working fine yesterday are now taking upwards of 2-3 minutes to open. This files are about 48k and the header (as far as i know) was made up of text boxes and a black square shape. You used to be able to double click the object and it would open in another window (presumably MSDRAW, though i never checked) you could edit the contents of the "drawing" and then close and it would update. Now however, when you double click it you get the "Object created in MSDraw" error. Anyone know why this slowdown would occur? It's onlly my assumption that it has to do with the header. Might the old files be reaching for a template that was on the old server? Thanks -O. |
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