Can you please help us to eliminate tick marks?

When our newspaper staff uses Microsoft Word 2003 to create news articles,
we utilize Word's function for "formatting of selected text." Overall, it
helps, BUT it continually give us tick marks instead of quote marks or
apostrophes.

As a result, when we place that copy in Adobe In Design, we have to search
and replace each tick mark with ... open quotes, close quotes, apostrophes,
etc. It often takes hours of time each issue.

We'd like to get rid of the tick marks all together. How do we do that in MS
Word 2003 ... "Formatting of selected text" does not seem to allow you to do
that.

Thank you in advance for your help.

Robert Frank
Washington State University

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Robert Frank, editor
WSU Today
Washington State University