I have a user recieving word docs as attachments in Outlook, when attempting
to save or open these attachments an error is received (see below)

Cannot create file: file name. Right-click the folder you want to create the
file in and click Properties on the shortcut menu to check your permissions
for the folder.

I understand the error however it does not make sence to me beacuse, this
user might be able to open or save 6 out of 10 docs received in email. No
permissions or folders have changed on the PC and I can not even save the
file to the users desktop. I know there is a Microsoft page that explains
changing the Outllok temp folder but again it is not every attachment so
making that change does not make sence to me. I f the attachments are
forwarded to me via email they open and save as normal.

Outlook and word version having the issue is Office XP Standard.

Any thoughts are appreciate.