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#1
Posted to microsoft.public.word.mailmerge.fields
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Using a different Mailbox for Mail Merges
We are using Mail Merge to send letters to customers; however when we send
them the e-mail address it uses is the individuals address that sent them. We would prefer that the letters be sent from a generic Mailbox so customer will reply to that mailbox. We know that if we log into the Generic Mailbox and run the mail merge it works, but we don't what to do that as the letters could be created by anyone in the department and we don't want them logging into the generic mailbox. They all have permission to send message in outlook using that mailbox in the From portion of the address box in outlook. Does anyone know how we can accomplish this? |
#2
Posted to microsoft.public.word.mailmerge.fields
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Using a different Mailbox for Mail Merges
I believe that the only way to achieve that is by the method that you
already know about - being logged into the Generic Mailbox when the merge is being executed. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP, originally posted via msnews.microsoft.com "phroche" u50708@uwe wrote in message news:93ac74261a324@uwe... We are using Mail Merge to send letters to customers; however when we send them the e-mail address it uses is the individuals address that sent them. We would prefer that the letters be sent from a generic Mailbox so customer will reply to that mailbox. We know that if we log into the Generic Mailbox and run the mail merge it works, but we don't what to do that as the letters could be created by anyone in the department and we don't want them logging into the generic mailbox. They all have permission to send message in outlook using that mailbox in the From portion of the address box in outlook. Does anyone know how we can accomplish this? |
#3
Posted to microsoft.public.word.mailmerge.fields
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Using a different Mailbox for Mail Merges
MAPILab's Mailmerge toolkit add-in for Outlook
http://www.mapilab.com/outlook/mail_merge/ offers the option to choose the sending account at a modest price - otherwise it's Doug's suggestion. . -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org phroche wrote: We are using Mail Merge to send letters to customers; however when we send them the e-mail address it uses is the individuals address that sent them. We would prefer that the letters be sent from a generic Mailbox so customer will reply to that mailbox. We know that if we log into the Generic Mailbox and run the mail merge it works, but we don't what to do that as the letters could be created by anyone in the department and we don't want them logging into the generic mailbox. They all have permission to send message in outlook using that mailbox in the From portion of the address box in outlook. Does anyone know how we can accomplish this? |
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