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Frank Martin Frank Martin is offline
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Posts: 49
Default Word2003 will only start in safe mode.

Just recently Word2003 refuses to start and gives an error
message which I send off to Microsoft as requested.

Then it gives me the option of starting in safe mode, which
I do.

What will cause this problem, and will Microsoft contact me
with a solution?



error
*****
AppName: winword.exe AppVer: 11.0.8237.0
AppStamp:48eff681
ModName: winword.exe ModVer: 11.0.8237.0
ModStamp:48eff681
fDebug: 0 Offset: 008dd314AppName: winword.exe
AppVer: 11.0.8237.0 AppStamp:48eff681

*****

Please help, Frank


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Graham Mayor Graham Mayor is offline
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Posts: 19,312
Default Word2003 will only start in safe mode.

See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Frank Martin wrote:
Just recently Word2003 refuses to start and gives an error
message which I send off to Microsoft as requested.

Then it gives me the option of starting in safe mode, which
I do.

What will cause this problem, and will Microsoft contact me
with a solution?



error
*****
AppName: winword.exe AppVer: 11.0.8237.0
AppStamp:48eff681
ModName: winword.exe ModVer: 11.0.8237.0
ModStamp:48eff681
fDebug: 0 Offset: 008dd314AppName: winword.exe
AppVer: 11.0.8237.0 AppStamp:48eff681

*****

Please help, Frank



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Posted to microsoft.public.word.newusers
Frank Martin Frank Martin is offline
external usenet poster
 
Posts: 49
Default Word2003 will only start in safe mode.


Thank you. I renamed the Normal.dot to Normal.old and this
has fixed it so far.

Regards, Frank

"Graham Mayor" wrote in message
...
See http://www.gmayor.com/what_to_do_when_word_crashes.htm
then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Frank Martin wrote:
Just recently Word2003 refuses to start and gives an
error
message which I send off to Microsoft as requested.

Then it gives me the option of starting in safe mode,
which
I do.

What will cause this problem, and will Microsoft contact
me
with a solution?



error
*****
AppName: winword.exe AppVer: 11.0.8237.0
AppStamp:48eff681
ModName: winword.exe ModVer: 11.0.8237.0
ModStamp:48eff681
fDebug: 0 Offset: 008dd314AppName: winword.exe
AppVer: 11.0.8237.0 AppStamp:48eff681

*****

Please help, Frank





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