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#1
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Word compatability problems
We have two computers running with Word 2002. And one computer running with
Word 2003. Some documents originally created in Word 2002 (that involve styles / formatting & tables) open in Word 2003 but then when I try to do any basic editing of the document e.g. copy / pasting within the document or from other documents. Word 2003 crashes - on sending an error message to microsoft - no suggestions / help is given as to why problem occurs / possible solutions. I have read through the discussion group site and seen similar problem where suggestion was to deselect tools/options/edit/keep track of formatting box but this does not help. Can anyone help - this is so frustrating!!!! -- Chris Nash |
#2
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Hi Chris,
Sounds to me as if the problematic documents might be damaged. You could = try if it helps when you save them in HTML or RTF format, close, and = reopen them before working on them. Or try if it happens with a clean = Word installation -- starting Word from Windows Start Run: = winword.exe /a If you want, you can mail me a problematic doc to my private mail = account, and I'll look if they contain some feature that causes the = incompatibility. Can't promise (fast) results, though... Regards, Klaus "Chris_Nash" wrote: We have two computers running with Word 2002. And one computer running = with=20 Word 2003. Some documents originally created in Word 2002 (that = involve=20 styles / formatting & tables) open in Word 2003 but then when I try to = do any=20 basic editing of the document e.g. copy / pasting within the document = or from=20 other documents. Word 2003 crashes - on sending an error message to = microsoft=20 - no suggestions / help is given as to why problem occurs / possible=20 solutions. I have read through the discussion group site and seen = similar=20 problem where suggestion was to deselect tools/options/edit/keep track = of=20 formatting box but this does not help. Can anyone help - this is so=20 frustrating!!!! --=20 Chris Nash |
#3
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Klaus
Thank you for your reply. I will try what you have suggested. In the meantime how do I send you an example of a problematic document (what is your e-mail address). The thing is that the documents are working fine in Word 2002 and don't carsh / cause any problems - only when worked on in Word 2003. Regards -- Chris Nash "Klaus Linke" wrote: Hi Chris, Sounds to me as if the problematic documents might be damaged. You could try if it helps when you save them in HTML or RTF format, close, and reopen them before working on them. Or try if it happens with a clean Word installation -- starting Word from Windows Start Run: winword.exe /a If you want, you can mail me a problematic doc to my private mail account, and I'll look if they contain some feature that causes the incompatibility. Can't promise (fast) results, though... Regards, Klaus "Chris_Nash" wrote: We have two computers running with Word 2002. And one computer running with Word 2003. Some documents originally created in Word 2002 (that involve styles / formatting & tables) open in Word 2003 but then when I try to do any basic editing of the document e.g. copy / pasting within the document or from other documents. Word 2003 crashes - on sending an error message to microsoft - no suggestions / help is given as to why problem occurs / possible solutions. I have read through the discussion group site and seen similar problem where suggestion was to deselect tools/options/edit/keep track of formatting box but this does not help. Can anyone help - this is so frustrating!!!! -- Chris Nash |
#4
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Thank you for your reply. I will try what you have suggested. In the=20
meantime how do I send you an example of a problematic document=20 (what is your e-mail address).=20 You should see my mail addy if you click on my name in the web interface = (up above the message). Best mention my name in the title, then it's less likely to end up in = the spam filter. Regards, Klaus |
#5
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Thank you for your reply - I hHave sent an example of one of the documents
that is giving me a headache. Regards Chris Nash -- Chris Nash "Klaus Linke" wrote: Thank you for your reply. I will try what you have suggested. In the meantime how do I send you an example of a problematic document (what is your e-mail address). You should see my mail addy if you click on my name in the web interface (up above the message). Best mention my name in the title, then it's less likely to end up in the spam filter. Regards, Klaus |
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