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#1
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Closing Word Documents - Get Normal Document
Whenever I close a Word 2002 document, I quickly get a document entitled
"normal" which then quickly closes out. This is a nuisance more than anything else. Is there something I can do to prevent this from happening? Thanks, Steve |
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#2
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This suggests that your Normal.dot is being saved every time you quit Word.
Not normal. I would suggest that you enable the option "Prompt to save Normal template" on the Save tab of Tools | Options. If you are prompted to save Normal.dot every time you quit Word, then see €śWord prompts me to save changes to the Normal.dot template€ť at http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Steve M." Steve wrote in message news  Whenever I close a Word 2002 document, I quickly get a document entitled "normal" which then quickly closes out. This is a nuisance more than anything else. Is there something I can do to prevent this from happening? Thanks, Steve |
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#3
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Thanks for your suggestion but it did not work.
I am using Nortion Antivirus 2004 so I looked at the araticle you suggested. I then did the following: I disabled the Office Plug-in box in Norton Antivirus and I enabled Prompt to Save Normal Template on Tools /Options. Nothing changed. It's status quo. I never got a Prompt to Save Normal Template. After that, I restored everything back to the original (turned on Office plug-in in Norton and unchecked the box for prompt to save normal template. Still no change. Other ideas would be welcome. Thanks. Steve "Suzanne S. Barnhill" wrote: This suggests that your Normal.dot is being saved every time you quit Word. Not normal. I would suggest that you enable the option "Prompt to save Normal template" on the Save tab of Tools | Options. If you are prompted to save Normal.dot every time you quit Word, then see €śWord prompts me to save changes to the Normal.dot template€ť at http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Steve M." Steve wrote in message news Whenever I close a Word 2002 document, I quickly get a document entitled "normal" which then quickly closes out. This is a nuisance more than anything else. Is there something I can do to prevent this from happening? Thanks, Steve |
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#4
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Go back and disable the plug-in in Norton; leave the box to prompt before
saving normal.dot checked. These should be your standard settings. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Steve M" wrote in message ... Thanks for your suggestion but it did not work. I am using Nortion Antivirus 2004 so I looked at the araticle you suggested. I then did the following: I disabled the Office Plug-in box in Norton Antivirus and I enabled Prompt to Save Normal Template on Tools /Options. Nothing changed. It's status quo. I never got a Prompt to Save Normal Template. After that, I restored everything back to the original (turned on Office plug-in in Norton and unchecked the box for prompt to save normal template. Still no change. Other ideas would be welcome. Thanks. Steve "Suzanne S. Barnhill" wrote: This suggests that your Normal.dot is being saved every time you quit Word. Not normal. I would suggest that you enable the option "Prompt to save Normal template" on the Save tab of Tools | Options. If you are prompted to save Normal.dot every time you quit Word, then see "Word prompts me to save changes to the Normal.dot template" at http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Steve M." Steve wrote in message news Whenever I close a Word 2002 document, I quickly get a document entitled "normal" which then quickly closes out. This is a nuisance more than anything else. Is there something I can do to prevent this from happening? Thanks, Steve |
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#5
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Charles: I disabled the plug-in in Norton and checked the box to prompt
before saving normal.dot. Still no relief from my original problem. Any suggestions? Thanks, Steve "Charles Kenyon" wrote: Go back and disable the plug-in in Norton; leave the box to prompt before saving normal.dot checked. These should be your standard settings. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Steve M" wrote in message ... Thanks for your suggestion but it did not work. I am using Nortion Antivirus 2004 so I looked at the araticle you suggested. I then did the following: I disabled the Office Plug-in box in Norton Antivirus and I enabled Prompt to Save Normal Template on Tools /Options. Nothing changed. It's status quo. I never got a Prompt to Save Normal Template. After that, I restored everything back to the original (turned on Office plug-in in Norton and unchecked the box for prompt to save normal template. Still no change. Other ideas would be welcome. Thanks. Steve "Suzanne S. Barnhill" wrote: This suggests that your Normal.dot is being saved every time you quit Word. Not normal. I would suggest that you enable the option "Prompt to save Normal template" on the Save tab of Tools | Options. If you are prompted to save Normal.dot every time you quit Word, then see "Word prompts me to save changes to the Normal.dot template" at http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Steve M." Steve wrote in message news
Whenever I close a Word 2002 document, I quickly get a documententitled "normal" which then quickly closes out. This is a nuisance more than anything else. Is there something I can do to prevent this from happening? Thanks, Steve |
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#6
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Attend to orphan temp files -
http://www.gmayor.com/what_to_do_when_word_crashes.htm Then check for errant add-ins and/or corrupt normal.dot file - see http://word.mvps.org/FAQs/AppErrors/...peningWord.htm and leave that Norton AV plug-in off. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Steve M wrote: Charles: I disabled the plug-in in Norton and checked the box to prompt before saving normal.dot. Still no relief from my original problem. Any suggestions? Thanks, Steve "Charles Kenyon" wrote: Go back and disable the plug-in in Norton; leave the box to prompt before saving normal.dot checked. These should be your standard settings. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Steve M" wrote in message ... Thanks for your suggestion but it did not work. I am using Nortion Antivirus 2004 so I looked at the araticle you suggested. I then did the following: I disabled the Office Plug-in box in Norton Antivirus and I enabled Prompt to Save Normal Template on Tools /Options. Nothing changed. It's status quo. I never got a Prompt to Save Normal Template. After that, I restored everything back to the original (turned on Office plug-in in Norton and unchecked the box for prompt to save normal template. Still no change. Other ideas would be welcome. Thanks. Steve "Suzanne S. Barnhill" wrote: This suggests that your Normal.dot is being saved every time you quit Word. Not normal. I would suggest that you enable the option "Prompt to save Normal template" on the Save tab of Tools | Options. If you are prompted to save Normal.dot every time you quit Word, then see "Word prompts me to save changes to the Normal.dot template" at http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Steve M." Steve wrote in message news
Whenever I close a Word 2002 document, I quickly get a documententitled "normal" which then quickly closes out. This is a nuisance more than anything else. Is there something I can do to prevent this from happening? Thanks, Steve |
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