I have the same problem when bringing up a attachment from emails it always
brings up a File conversion window and then asks Text encoding: Windows
(default), MS-DOS, other encoding no matter what I click on it brings up
nonreadable format. A couple of days back i got my C drive formatted and
once I added in Excel, Word, etc onto my computer it gives me this problem
when opening email attachments that use Word. It doesn't however bring up
the file conversion window when i simply bring up Word from my desktop to
create a new document myself. I don't know what file I got as you ask below
and I think this was bought in 2001 or 2002 whatever version that is. any
help would be awesome. thanks.

"garfield-n-odie" wrote:

What version of Word do you have? What kind of file did you get (e.g., Works
6, Works 7, WordPerfect 12, etc.)?

"Lynsey" wrote:

I cant seem to read a document i have been sent as it is all in codes and
numbers. It asks me to select the encoding that make the info readable it
gives me a couple of option windows default ms dos and other encoding tried
them all still cannot de code it any help will do

SS

"Rich" wrote:

I have the same problem when bringing up a attachment from emails it always
brings up a File conversion window and then asks Text encoding: Windows
(default), MS-DOS, other encoding no matter what I click on it brings up
nonreadable format. A couple of days back i got my C drive formatted and
once I added in Excel, Word, etc onto my computer it gives me this problem
when opening email attachments that use Word. It doesn't however bring up
the file conversion window when i simply bring up Word from my desktop to
create a new document myself. I don't know what file I got as you ask below
and I think this was bought in 2001 or 2002 whatever version that is. any
help would be awesome. thanks.

"garfield-n-odie" wrote:

What version of Word do you have? What kind of file did you get (e.g., Works
6, Works 7, WordPerfect 12, etc.)?

"Lynsey" wrote:

I cant seem to read a document i have been sent as it is all in codes and
numbers. It asks me to select the encoding that make the info readable it
gives me a couple of option windows default ms dos and other encoding tried
them all still cannot de code it any help will do

you may not have adobe acrobat download here for free:

http://www.adobe.com/products/acrobat/readstep2.html

"Lynsey" wrote:

I cant seem to read a document i have been sent as it is all in codes and
numbers. It asks me to select the encoding that make the info readable it
gives me a couple of option windows default ms dos and other encoding tried
them all still cannot de code it any help will do