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#1
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How do I get the scroll wheel to work in Office 2007?
I have a brand new computer and cannot get the scroll wheel on my mouse to
work in Office 2007. This is most frustrating in Word, where I use the wheel constantly. I've searched the help files, etc, and the only recommendation--regarding mouse settings--does not work. (All settings are still at default, and the problem also occurs on my boss's computer.) I am using the Trial version, but expect to have the full version by the end of the week. |
#3
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How do I get the scroll wheel to work in Office 2007?
As far as I can tell I am. It's the mouse that came with the system, and
there were no device drivers CDs in the box. (I haven't even had the computer long enough to request a new keyboard and mouse.) Do you know if there are specific mice/computers that are having problems with 2007? Because this is a brand new system, and shouldn't be having any issues with anything. (I can't find references anywhere on this problem, and we're going to need to know this information before our users start upgrading their systems.) Thank you, Michelle "Patrick Schmid [MVP]" wrote: Are you running the latest mouse drivers? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Michelle in West (by God) Virginia" Michelle in West (by God) wrote in message : I have a brand new computer and cannot get the scroll wheel on my mouse to work in Office 2007. This is most frustrating in Word, where I use the wheel constantly. I've searched the help files, etc, and the only recommendation--regarding mouse settings--does not work. (All settings are still at default, and the problem also occurs on my boss's computer.) I am using the Trial version, but expect to have the full version by the end of the week. |
#4
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How do I get the scroll wheel to work in Office 2007?
What kind of mouse is it?
Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Michelle in West (by God) Virginia" .com wrote in message : As far as I can tell I am. It's the mouse that came with the system, and there were no device drivers CDs in the box. (I haven't even had the computer long enough to request a new keyboard and mouse.) Do you know if there are specific mice/computers that are having problems with 2007? Because this is a brand new system, and shouldn't be having any issues with anything. (I can't find references anywhere on this problem, and we're going to need to know this information before our users start upgrading their systems.) Thank you, Michelle "Patrick Schmid [MVP]" wrote: Are you running the latest mouse drivers? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Michelle in West (by God) Virginia" Michelle in West (by God) wrote in message : I have a brand new computer and cannot get the scroll wheel on my mouse to work in Office 2007. This is most frustrating in Word, where I use the wheel constantly. I've searched the help files, etc, and the only recommendation--regarding mouse settings--does not work. (All settings are still at default, and the problem also occurs on my boss's computer.) I am using the Trial version, but expect to have the full version by the end of the week. |
#5
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How do I get the scroll wheel to work in Office 2007?
Dell Optical mouse...
....And no where in the documentation or in the mouse suite does it give me a name other than "Dell Premium Mouse." System came installed with Dell's "Mouse Suite" I checked the settings there and in the Windows Mouse dialog box from the Control Panel--nothing in either place that would change scrolling behavior only in 2007 (scrolling works fine in 2003 and all other programs if that wasn't clear from the initial post.) Michelle "Patrick Schmid [MVP]" wrote: What kind of mouse is it? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Michelle in West (by God) Virginia" .com wrote in message : As far as I can tell I am. It's the mouse that came with the system, and there were no device drivers CDs in the box. (I haven't even had the computer long enough to request a new keyboard and mouse.) Do you know if there are specific mice/computers that are having problems with 2007? Because this is a brand new system, and shouldn't be having any issues with anything. (I can't find references anywhere on this problem, and we're going to need to know this information before our users start upgrading their systems.) Thank you, Michelle "Patrick Schmid [MVP]" wrote: Are you running the latest mouse drivers? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Michelle in West (by God) Virginia" Michelle in West (by God) wrote in message : I have a brand new computer and cannot get the scroll wheel on my mouse to work in Office 2007. This is most frustrating in Word, where I use the wheel constantly. I've searched the help files, etc, and the only recommendation--regarding mouse settings--does not work. (All settings are still at default, and the problem also occurs on my boss's computer.) I am using the Trial version, but expect to have the full version by the end of the week. |
#6
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How do I get the scroll wheel to work in Office 2007?
There are lots of problems with the Microsoft IntelliPoint mouse software in
Vista--particularly in Office 2007 applications--but I haven't heard anything about other mice, and nothing about problems in Windows XP/MCE, one of which I assume you're running. Did you reboot after installing Office 2007? If not, then give that a try and see if it helps. There might be related files that won't be loaded until after you've rebooted. Another thing to try... create another User account and see if the problem exists there, too. All too often I've seen a variety of problems exist for one User account, but not at all when I log in as a different user during the same session (i.e., without rebooting). Another thing to try would be to use Office 2007's Diagnose feature (in Word 2007, Office - Word Options - Resources - Diagnose) to see if you can repair Office 2007. Something might've gone awry during the installation, and is now affecting scrolling. -- Herb Tyson MS MVP http://www.herbtyson.com Author of the Word 2007 Bible Please respond in the newsgroups so everyone can follow along. "Michelle in West (by God) Virginia" .com wrote in message ... Dell Optical mouse... ...And no where in the documentation or in the mouse suite does it give me a name other than "Dell Premium Mouse." System came installed with Dell's "Mouse Suite" I checked the settings there and in the Windows Mouse dialog box from the Control Panel--nothing in either place that would change scrolling behavior only in 2007 (scrolling works fine in 2003 and all other programs if that wasn't clear from the initial post.) Michelle "Patrick Schmid [MVP]" wrote: What kind of mouse is it? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Michelle in West (by God) Virginia" .com wrote in message : As far as I can tell I am. It's the mouse that came with the system, and there were no device drivers CDs in the box. (I haven't even had the computer long enough to request a new keyboard and mouse.) Do you know if there are specific mice/computers that are having problems with 2007? Because this is a brand new system, and shouldn't be having any issues with anything. (I can't find references anywhere on this problem, and we're going to need to know this information before our users start upgrading their systems.) Thank you, Michelle "Patrick Schmid [MVP]" wrote: Are you running the latest mouse drivers? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Michelle in West (by God) Virginia" Michelle in West (by God) wrote in message : I have a brand new computer and cannot get the scroll wheel on my mouse to work in Office 2007. This is most frustrating in Word, where I use the wheel constantly. I've searched the help files, etc, and the only recommendation--regarding mouse settings--does not work. (All settings are still at default, and the problem also occurs on my boss's computer.) I am using the Trial version, but expect to have the full version by the end of the week. |
#7
Posted to microsoft.public.word.docmanagement
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How do I get the scroll wheel to work in Office 2007?
Thanks for all your responses.
I finally dug out my old Logitech Optical mouse, and that works great in Office 2007. I can scroll, and now my life is now much easier and happier on the word processing front. So it's apparently not just Microsoft IntelliPoint mice that don't work with 2007. Thanks for all your help. Michelle "Herb Tyson [MVP]" wrote: There are lots of problems with the Microsoft IntelliPoint mouse software in Vista--particularly in Office 2007 applications--but I haven't heard anything about other mice, and nothing about problems in Windows XP/MCE, one of which I assume you're running. Did you reboot after installing Office 2007? If not, then give that a try and see if it helps. There might be related files that won't be loaded until after you've rebooted. Another thing to try... create another User account and see if the problem exists there, too. All too often I've seen a variety of problems exist for one User account, but not at all when I log in as a different user during the same session (i.e., without rebooting). Another thing to try would be to use Office 2007's Diagnose feature (in Word 2007, Office - Word Options - Resources - Diagnose) to see if you can repair Office 2007. Something might've gone awry during the installation, and is now affecting scrolling. -- Herb Tyson MS MVP http://www.herbtyson.com Author of the Word 2007 Bible Please respond in the newsgroups so everyone can follow along. |
#8
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How do I get the scroll wheel to work in Office 2007?
We have the same problem going on here with a new OptiPlex 745 that shipped
with the Mouse Suite, and the fancy new mouse that allows you two scroll left and right by clicking the wheel left and right. Our quickie solution to get the scrolling to work in Office 2007 was to just exit the Mouse Suite application from the system tray. This enabling scrolling (up and down) with the wheel but disabled the scrolling left and right because we shutdown the Mouse Suite. Not much of a compromise...... Gary "Michelle in West (by God) Virginia" wrote: Thanks for all your responses. I finally dug out my old Logitech Optical mouse, and that works great in Office 2007. I can scroll, and now my life is now much easier and happier on the word processing front. So it's apparently not just Microsoft IntelliPoint mice that don't work with 2007. Thanks for all your help. Michelle "Herb Tyson [MVP]" wrote: There are lots of problems with the Microsoft IntelliPoint mouse software in Vista--particularly in Office 2007 applications--but I haven't heard anything about other mice, and nothing about problems in Windows XP/MCE, one of which I assume you're running. Did you reboot after installing Office 2007? If not, then give that a try and see if it helps. There might be related files that won't be loaded until after you've rebooted. Another thing to try... create another User account and see if the problem exists there, too. All too often I've seen a variety of problems exist for one User account, but not at all when I log in as a different user during the same session (i.e., without rebooting). Another thing to try would be to use Office 2007's Diagnose feature (in Word 2007, Office - Word Options - Resources - Diagnose) to see if you can repair Office 2007. Something might've gone awry during the installation, and is now affecting scrolling. -- Herb Tyson MS MVP http://www.herbtyson.com Author of the Word 2007 Bible Please respond in the newsgroups so everyone can follow along. |
#9
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How do I get the scroll wheel to work in Office 2007?
That is very frustrating, hopefully Dell fixes this issue soon.
On Dec 21 2006, 1:46 pm, Gary wrote: We have the same problem going on here with a new OptiPlex 745 that shipped with the Mouse Suite, and the fancy new mouse that allows you two scroll left and right by clicking the wheel left and right. Our quickie solution to get the scrolling to work in Office 2007 was to just exit the Mouse Suite application from the system tray. This enabling scrolling (up and down) with the wheel but disabled the scrolling left and right because we shutdown the Mouse Suite. Not much of a compromise...... Gary "Michelle in West (by God) Virginia" wrote: Thanks for all your responses. I finally dug out my old Logitech Optical mouse, and that works great in Office 2007. I can scroll, and now my life is now much easier and happier on the word processing front. So it's apparently not just Microsoft IntelliPoint mice that don't work with 2007. Thanks for all your help. Michelle "Herb Tyson [MVP]" wrote: There are lots of problems with the Microsoft IntelliPoint mouse software in Vista--particularly in Office 2007 applications--but I haven't heard anything about other mice, and nothing about problems in Windows XP/MCE, one of which I assume you're running. Did you reboot after installing Office 2007? If not, then give that a try and see if it helps. There might be related files that won't be loaded until after you've rebooted. Another thing to try... create another User account and see if the problem exists there, too. All too often I've seen a variety of problems exist for one User account, but not at all when I log in as a different user during the same session (i.e., without rebooting). Another thing to try would be to use Office 2007's Diagnose feature (in Word 2007, Office - Word Options - Resources - Diagnose) to see if you can repair Office 2007. Something might've gone awry during the installation, and is now affecting scrolling. -- Herb Tyson MS MVP http://www.herbtyson.com Author of the Word 2007 Bible Please respond in the newsgroups so everyone can follow along. |
#10
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How do I get the scroll wheel to work in Office 2007?
To add to the scrolling problem list:
I have a thinkpad T40 (an old, but reliable soldier) and have installed the Office 2007 Suite. Got it all. The problem is that the ThinkPad middle-button scroll feature does not work in Word or Outlook email messages. The scroll feature works in Excel and within Outlook, Contacts, Calendar and the rest. It probably doesn't work in email messages because Word is providing the word processing service so it shares the problem of the scrolling not working in Word. Using an external mouse, no problem with scrolling. This is one of those "little things" that makes using Office a bit frustating. If anyone has any info on a possible solution, please let me know. |
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