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#1
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word safe mode
I have Office XP professional and all of a sudden Word is wanting to open in
safe mode. I uninstalled the program and reindstalled it and it still does it. I clicked on help and there are no disabled progams. Excel and Outlook work fine. I also clicked on repair and that didn't fix the problem. Any suggestions? |
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#2
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Make sure your temp folder is clear. See this article for details...
http://www.mousetrax.com/maintain.html Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Fri, 22 Apr 2005 18:14:01 -0700, "Beverly" wrote: I have Office XP professional and all of a sudden Word is wanting to open in safe mode. I uninstalled the program and reindstalled it and it still does it. I clicked on help and there are no disabled progams. Excel and Outlook work fine. I also clicked on repair and that didn't fix the problem. Any suggestions? |
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#3
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I cleared the temp file and I am still having the same problem. What can I
try next? Beverly "Beverly" wrote: I have Office XP professional and all of a sudden Word is wanting to open in safe mode. I uninstalled the program and reindstalled it and it still does it. I clicked on help and there are no disabled progams. Excel and Outlook work fine. I also clicked on repair and that didn't fix the problem. Any suggestions? |
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#4
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Rename the Normal.dot to Normal.old and reopen Word to get a new
Normal.dot. Also try starting Word with the /a switch. The following two articles will provide more info. Normal.dot Template-Explained http://pubs.logicalexpressions.com/P...cle.asp?ID=151 Add-ins...One of Word's Most Common Problems http://pubs.logicalexpressions.com/P...cle.asp?ID=282 Good luck! Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Thu, 28 Apr 2005 06:00:07 -0700, "Beverly" wrote: I cleared the temp file and I am still having the same problem. What can I try next? Beverly "Beverly" wrote: I have Office XP professional and all of a sudden Word is wanting to open in safe mode. I uninstalled the program and reindstalled it and it still does it. I clicked on help and there are no disabled progams. Excel and Outlook work fine. I also clicked on repair and that didn't fix the problem. Any suggestions? |
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#5
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Thank you Dian,
Renaming the normal.dot worked. I had 2 normal.dot files and one that said ~$normal.dot. I renamed them all. Beverly "Dian D. Chapman, MVP" wrote: Rename the Normal.dot to Normal.old and reopen Word to get a new Normal.dot. Also try starting Word with the /a switch. The following two articles will provide more info. Normal.dot Template-Explained http://pubs.logicalexpressions.com/P...cle.asp?ID=151 Add-ins...One of Word's Most Common Problems http://pubs.logicalexpressions.com/P...cle.asp?ID=282 Good luck! Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Thu, 28 Apr 2005 06:00:07 -0700, "Beverly" wrote: I cleared the temp file and I am still having the same problem. What can I try next? Beverly "Beverly" wrote: I have Office XP professional and all of a sudden Word is wanting to open in safe mode. I uninstalled the program and reindstalled it and it still does it. I clicked on help and there are no disabled progams. Excel and Outlook work fine. I also clicked on repair and that didn't fix the problem. Any suggestions? |
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#6
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Given that you had ~$normal.dot - see also
http://www.gmayor.com/what_to_do_when_word_crashes.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Beverly wrote: Thank you Dian, Renaming the normal.dot worked. I had 2 normal.dot files and one that said ~$normal.dot. I renamed them all. Beverly "Dian D. Chapman, MVP" wrote: Rename the Normal.dot to Normal.old and reopen Word to get a new Normal.dot. Also try starting Word with the /a switch. The following two articles will provide more info. Normal.dot Template-Explained http://pubs.logicalexpressions.com/P...cle.asp?ID=151 Add-ins...One of Word's Most Common Problems http://pubs.logicalexpressions.com/P...cle.asp?ID=282 Good luck! Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Thu, 28 Apr 2005 06:00:07 -0700, "Beverly" wrote: I cleared the temp file and I am still having the same problem. What can I try next? Beverly "Beverly" wrote: I have Office XP professional and all of a sudden Word is wanting to open in safe mode. I uninstalled the program and reindstalled it and it still does it. I clicked on help and there are no disabled progams. Excel and Outlook work fine. I also clicked on repair and that didn't fix the problem. Any suggestions? |
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#7
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You're welcomed. But DO follow Graham's info in his post to this
thread since any file beginning with a tilde ( ~ ) is a temp (temporary) file. Those SHOULD go away when you close the program. If they don't...they're crashed files. This article will also explain this info: www.mousetrax.com/maintain.html. Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Thu, 28 Apr 2005 12:18:21 -0700, "Beverly" wrote: Thank you Dian, Renaming the normal.dot worked. I had 2 normal.dot files and one that said ~$normal.dot. I renamed them all. Beverly "Dian D. Chapman, MVP" wrote: Rename the Normal.dot to Normal.old and reopen Word to get a new Normal.dot. Also try starting Word with the /a switch. The following two articles will provide more info. Normal.dot Template-Explained http://pubs.logicalexpressions.com/P...cle.asp?ID=151 Add-ins...One of Word's Most Common Problems http://pubs.logicalexpressions.com/P...cle.asp?ID=282 Good luck! Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Thu, 28 Apr 2005 06:00:07 -0700, "Beverly" wrote: I cleared the temp file and I am still having the same problem. What can I try next? Beverly "Beverly" wrote: I have Office XP professional and all of a sudden Word is wanting to open in safe mode. I uninstalled the program and reindstalled it and it still does it. I clicked on help and there are no disabled progams. Excel and Outlook work fine. I also clicked on repair and that didn't fix the problem. Any suggestions? |
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