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#1
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Word 2002: Options Always Revert to Default
Hello:
I have Word 2002 on Win XP Home SP 2. Recently I noticed that all the settings in Tools - Options had reverted to the defaults. I redid all my settings, saved them and closed the program. When I re-opened the program, the selections were back at the defaults. I deleted normal.dot and re-opened Word. I made my selections in Tools - Options and they remained so long as the program was opened. When I closed Word I was asked whether I wanted to save changes to normal.dot. I agreed. But the next time I opened Word, the settings were back at the defaults! How can I get Word to maintain my settings in Tools - Options? Thanks for your help. Earl Grey |
#2
Posted to microsoft.public.word.newusers
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Word 2002: Options Always Revert to Default
Sounds like Normal.dot is not being saved. As a temporary fix, you can use
Shift+File | Save All to ensure that it gets saved, but you need to figure out why it's not being saved. It you are running Adobe Acrobat 7, see the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Earl Grey" wrote in message ... Hello: I have Word 2002 on Win XP Home SP 2. Recently I noticed that all the settings in Tools - Options had reverted to the defaults. I redid all my settings, saved them and closed the program. When I re-opened the program, the selections were back at the defaults. I deleted normal.dot and re-opened Word. I made my selections in Tools - Options and they remained so long as the program was opened. When I closed Word I was asked whether I wanted to save changes to normal.dot. I agreed. But the next time I opened Word, the settings were back at the defaults! How can I get Word to maintain my settings in Tools - Options? Thanks for your help. Earl Grey |
#3
Posted to microsoft.public.word.newusers
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Word 2002: Options Always Revert to Default
Thanks, Suzanne. I'll give it a try.
Earl Grey Suzanne S. Barnhill wrote: Sounds like Normal.dot is not being saved. As a temporary fix, you can use Shift+File | Save All to ensure that it gets saved, but you need to figure out why it's not being saved. It you are running Adobe Acrobat 7, see the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm |
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