[br72]

When opening a Word file via Windows Explorer or from a folder outside of
Word, Word seems to hang for appx 15 sec before opening the file. This
happens even when Word is already open, so it's not a problem with the
program initializing. However if i open the same file from within Word , it
opens without any delay.

I've disabled all plug-ins, so that's not the problem.

I get the same problem with excel (but not with Powerpoint)

How do I fix this? I like opening programs from the folders and not from
the program itself.

[Patrick Schmid [MVP]]

Are you sure all add-ins are disabled including any template based ones?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"br72" wrote in message
:

When opening a Word file via Windows Explorer or from a folder outside of
Word, Word seems to hang for appx 15 sec before opening the file. This
happens even when Word is already open, so it's not a problem with the
program initializing. However if i open the same file from within Word , it
opens without any delay.

I've disabled all plug-ins, so that's not the problem.

I get the same problem with excel (but not with Powerpoint)

How do I fix this? I like opening programs from the folders and not from
the program itself.

[br72]

Yes, all the ones over which I have control I have made inactive. That's all
of them in Excel and all but one--Person Name (Outlook e-mail recipients)--in
Word. (I also disabled all the plug-ins in Outlook when that was running
slowly, and that seemed to solve the problem). I'm still having the strange
problem with Word and Excel however.

"Patrick Schmid [MVP]" wrote:

Are you sure all add-ins are disabled including any template based ones?

Patrick Schmid [OneNote MVP]

[Patrick Schmid [MVP]]

Is your virus scanner integrated into Office? That might be something to
check.
Does it also take this long if you open the program via their shortcuts
in the Start Menu?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"br72" wrote in message
:

Yes, all the ones over which I have control I have made inactive. That's all
of them in Excel and all but one--Person Name (Outlook e-mail recipients)--in
Word. (I also disabled all the plug-ins in Outlook when that was running
slowly, and that seemed to solve the problem). I'm still having the strange
problem with Word and Excel however.

"Patrick Schmid [MVP]" wrote:

Are you sure all add-ins are disabled including any template based ones?

Patrick Schmid [OneNote MVP]

[br72]

1. Don't know about the virus scanner. I have Symantec Client Security that
came preloaded with my brand spanking new Lenovo Thinkpad T60 (Core duo2 2
ghz and 2 gb of RAM). That means I have Symantic Client Firewall and Norton
Antivirus 10).

2. It does take as long to open from the shortcuts (my docs or my recent
docs) from the Start Menu.

"Patrick Schmid [MVP]" wrote:

Is your virus scanner integrated into Office? That might be something to
check.
Does it also take this long if you open the program via their shortcuts
in the Start Menu?

[Patrick Schmid [MVP]]

If you go into Start, run, and type "winword /a" does it take a long
tiem as well to open Word?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"br72" wrote in message
:

1. Don't know about the virus scanner. I have Symantec Client Security that
came preloaded with my brand spanking new Lenovo Thinkpad T60 (Core duo2 2
ghz and 2 gb of RAM). That means I have Symantic Client Firewall and Norton
Antivirus 10).

2. It does take as long to open from the shortcuts (my docs or my recent
docs) from the Start Menu.

"Patrick Schmid [MVP]" wrote:

Is your virus scanner integrated into Office? That might be something to
check.
Does it also take this long if you open the program via their shortcuts
in the Start Menu?

[Graham Mayor]

Historically Norton AV has had an Office plug-in that doesn't do anything
useful, but slows down document access (or stops it completely).
Turn off the office plug-in.
With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows Start
Run
e.g.
regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"


--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


br72 wrote:
1. Don't know about the virus scanner. I have Symantec Client
Security that came preloaded with my brand spanking new Lenovo
Thinkpad T60 (Core duo2 2 ghz and 2 gb of RAM). That means I have
Symantic Client Firewall and Norton Antivirus 10).

2. It does take as long to open from the shortcuts (my docs or my
recent docs) from the Start Menu.

"Patrick Schmid [MVP]" wrote:

Is your virus scanner integrated into Office? That might be
something to check.
Does it also take this long if you open the program via their
shortcuts in the Start Menu?